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Employment

Additional Info

Potential Employees

Thank you for visiting the Island Resort & Casino’s employment website. Wholly owned and operated by the Hannahville Indian Community, the Island Resort & Casino has been an industry leader in entertainment for over 20 years. We take pride in our commitment to customer service and the ability to provide each of our guests with their “total experience”. As a continuously growing enterprise, we are constantly seeking talented and motivated individuals who can contribute to the overall success of our organization.

The Island Resort & Casino is pleased to offer a highly competitive compensation package coupled with a diverse assortment of health and work-life benefits that allow our employees to meet their financial obligations, maintain health and wellness, prepare for retirement and maintain a balance between work and home.

Benefits

Based on eligibility, compensation packages can include:

  • Competitive wages and salaries.
  • Access to income protection programs such as life, disability & accidental death & dismemberment insurance.
  • Comprehensive wellness program.
  • 401k retirement plans.
  • Comprehensive health benefits.
  • Paid holidays, leave-of-absence policies and vacation opportunities.

View our employment statement and all open job positions.

Employment Statement To Applicants

In order to work at the Island Resort and Casino you:

  • Must be 18 years of age or older.
    * Select positions available for person 16-17 years of age. For further details, please contact H.R. directly at 906-723-2040.
  • Have the legal right to work in the United States.
  • Must present proof of identity and employment eligibility.
  • Have not been charged or convicted of a misdemeanor and/or a felony.
  • Must have a high school diploma or GED.

The Island Resort and Casino will keep all applications turned in, on-file for six (6) months. However, only applicants who have updated for a specific position in the past thirty (30) days will be considered for an interview. It is the applicant’s responsibility to call or stop in Human Resources to update their application with new or different information (Examples included: new phone number or update for a job posting).

Applicants will only be considered for positions that are listed on the application. If the application states “any”, the applicant may not always be considered for a position. A listing of positions can be found below.

Open Job Positions

Hours: 
Part-time positions. Must be flexible and available for all shifts, holidays and weekends.
Wage: 
Based on experience
Qualifications: 

Must have a high school diploma or G.E.D. Maintain current state of Michigan license and certification. Minimum 2 years makeup experience in a spa/salon setting. Proven retail sales experience; excellent customer service skills; must have spa software knowledge. Possess and maintain knowledge of current makeup trends.

Duties: 
  • Provide consistent professional consultation and application services in the art of makeup application in accordance with spa protocols.
  • Possess a good eye for detail and style. Have the ability to create an image for guest's needs/social event using different application techniques.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions, and/or discounts available.
  • Regularly attend, participate in and support training and staff meeting for the spa.
  • All other duties as assigned and/or as listed within the job description.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be available for all shifts, weekends and holidays
Wage: 
$9.00 per hour + tips
Qualifications: 

Must have a high school diploma or G.E.D. Previous experience in the food service industry preferred. On the job training is provided.

Duties: 
  • Focus on the preperation and sale of daily menu items to ensure the quality and consistency of daily products while contributing to the customers totale experience.
  • Follow established till procedures when ringing up sales. Properly and accurately handle money, checks and other types of payment received including applying discounts and coupons. Reconcile tills at close of shift and complete reports accurately.
  • Maintain store cleanliness and basic upkeep and/or cleaning of all equipment in store.
  • Maintain open communication with co-workers and management verbally and written by using daily communication log.
  • Stock and maintain order and cleanliness of all coolers, freezers and dry storage.
  • All other duties as assigned and as listed on complete job description.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be available to work all shifts, holidays and weekends. Must be willing to cross-train to work in all areas of food service.
Wage: 
$8.50 per hour + tips. Closing and 3rd shift: $1.00 per hour shift differential.
Qualifications: 

Must have a high school diploma or G.E.D. Must be able to work in a fast paced environment. Must have previous experience working with the public and previous money handling experience.

Duties: 
  • Greet customers in a pleasant/professional manner.
  • Take and serve customer orders and clear tables when customers are done.
  • Must have proper knowledge of till procedures and be accurate in the reconciliation of all receipts.
  • Must be willing to cross-train in all food and beverage areas.
  • All other duties as listed in complete job description and/or assigned by managment.
  • Must be willing to cross-train to work in all areas of food service.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be flexible and available for all shifts, holidays and weekends.
Wage: 
Based on experience
Qualifications: 

Must have a high school diploma or G.E.D. Maintain current State of Michigan license and certification. Minimum 2 years nail technician experience in spa/salon setting. Proven retail sales experience; excellent customer service skills; must have spa software knowledge.

Duties: 
  • Perform consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
  • Actively promote the spa, treatments, services, sessions and retail as well as programs, promotions and/or discounts available.
  • Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
  • All other duties as assigned and/or as listed with the job description.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be available for all shifts, weekends & holidays
Wage: 
Based on experience
Qualifications: 

Must have a high school diploma or G.E.D. One year minimum full menu cooking experience at a high volume restaurant or a culinary certificate or degree.

Duties: 
  • Focus on the preparation of daily menu items to ensure the quality and consistency of daily products while contributing to the customer's total experience.
  • Organize and clean all coolers, freezers and dry storage.
  • Follow all sanitation and safety procedures.
  • Correctly operate and maintain all grills, fryers, broilers, ovens, shams and steamers.
  • Follow and execute established recipes and procedures.
  • Assist all other food service areas as needed or required.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
1 part-time position. Must be available for all shifts, weekends and holidays.
Wage: 
Based on Experience
Qualifications: 

Must have a high school diploma or G.E.D. Demonstrated minimum 1-2 years experience in retail, hospitality or food service industry. Previous supervisory experience requried. Basic, general knowledge of the game of golf, the rules and etiquette. Must be available 2 weeks prior to course opening and 1 week after course closing.

Duties: 
  • Monitor and direct the activities of crew members while focusing on the preperation and sale of daily menu items and beverage services to ensure the quality and consistency of daily products while contributing to the customer's total experience.
  • Schedule and train employees, plan assign and direct work duties: appraise performance by delivering written and oral employee evaluations; reward and discipline employees including attendance and tardy policy; address complaints and resolve grievances.
  • Follow established till procedures when ringing up sales. Properly and accurately handle money, checks and other types of payment received including applying discounts and coupons appropriately. Reconcile tills at close of shift and complete reports accurately.
  • Duties as assigned and as listed on complete job description.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions.Must be available for weekends and holidays.
Wage: 
$5.15 per hour + tips
Qualifications: 

Must have a high school diploma or G.E.D. Server experience preferred, but on the job training will be provided. Must have good interpersonal and communication skills along with being able to multi-task. Must be able to make quick decisions and sound judgement calls. Maintain strict customer, co-worker and company confidentiality.

Duties: 
  • Work professionally in a team environment with a positive attitude.
  • Make, serve and deliver food and beverages with a sense of urgency to ensure our customer's total experience.
  • Adhere to serving etiquette as shown in "4 Star" training program.
  • Always adhere to all company policies, procedures and licensing laws.
  • Check customer's identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • All other duties as listed on job description.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part time positions.
Wage: 
$8.75 during training period. $13.00 per hour + tips upon successful completion of class.
Qualifications: 

Must have been a previous creaps dealer and must complete all eligibility requirements prior to the start of class. All training participants that do not successfully complete training requirements will be required to transfer to another part-time position within the casino. Must have a high school diploma or G.E.D. Must have excellent math skills and strong interpersonal skills. Must have the ability to work in a fast-paced environment and handle high stress situations as they present themselves. Will be required to pass a basic math test prior to acceptance into the class. Testing will also be administered periodically throughout the duration of the class, must pass to continue training.

Duties: 
  • Provide instructionand superior customer service to players on craps games offered, while ensuring the rules of the game are being adhered to and protecting the integrity of the game.
  • Accept wagers from patrons and record payouts as required.
  • Follow and enforce table procedures and game rules

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
1 full-time position. Hours are as scheduled. Must be available to work all shifts, holidays and weekends.
Wage: 
$10.00 per hour
Qualifications: 

Must have a high school diploma or G.E.D. Must have a minimum of 2 years proven, consecutive customer service experience within the past 4 years. Must be able to work under pressure and be able to handle several projects at once. Must have good verbal communications skills, have computer knowledge and be able to type 35 W.P.M. accurately. Must be able to think quickly and have good judgement. Must be able to speak on a microphone in front of large groups of people.

Duties: 
  • Register and maintain Island Club Records in the computer database.
  • Promote and assist with upcoming promotions and casino events.
  • Organize and emcee slot tournaments and work closely with the slot and gaming departments.
  • Handle customer complaints and questions.
  • Entertainment: selling tickets and maintain duties in ticket office when assigned.
  • Other duties as assigned by Manager and Assistant Manager.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
1 full-time position. Must be available for all shifts, weekends & holidays.
Wage: 
Per CH level and based on experience
Qualifications: 

Must have a high school diploma or G.E.D. Must have a minimum of 2 years verifiable experience serving in a capacity of a B&G maintenance. Must be mechanically inclined and posses a working knowledge of the principles, practices, tools and materials of the B&G trade. Must have a valid drivers license. Job related tests may be performed.

Duties: 
  • Must be available to perform custodial duties as needed.
  • Respond to service calls with diligence and professionalism.
  • Perform year-round exterior grounds maintenance, seasonal ice removal, snow shoveling, plowing and salting, seasonal grass cutting, weeding and trimming.
  • Perform B&G repairs such as drywall repair, painting, drain cleaning, plumbing and carpentry, along with assisting B&G trainees and HVAC Techs.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
1 part-time position. Shifts will be as follows: 4 AM to 12 Noon or 5 AM to 1 PM. Must also be available for weekends and holidays.
Wage: 
Dependent on Qualifications
Qualifications: 

Must have a high school diploma or G.E.D. Minimum 2 years formal baking experience in a high volume environment with diverse bakery products. Knowledge of moderate to advanced baking methods. Must have excellent communication skills and excellent organizational and follow-up skills.

Duties: 
  • Focus on preparation and production of required baked goods for all necessary outlets and events while ensuring the quality and consistency of daily products while contributing to the customer's total experience.
  • Fabricate all baked goods including fillings, frostings, batters, mixes and doughs.
  • Maintain order and cleanliness of all coolers, freezers, dry storage and the bakery.
  • Adhere to sanitation and safety procedures.
  • Proper use and maintenance of all baking equipment including fryers, ovens and proofer.
  • All other duties as assigned by Management.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
1 part-time position. Must be available to work all shifts, weekends & holidays.
Wage: 
CH10
Qualifications: 

Must have a high school diploma or G.E.D. Minimum 1.5 years hospitality experience and previous supervisory experience preferred but not required. Must have an excellent, proven and documented attendance and tardy record. Must be able to pass job related tests.

Duties: 
  • Work closely with F&B Director and Managers in special events in Bar Lounge, Convention Center/Bar, Showroom and outdoor catering events.
  • Provide training, assistance and supervision to all F&B outlets. Monior daily activities and communicate with managment both verbally and in written form.
  • Resolve customer complaints/concerns regarding customer service.
  • Scheduling of adequate staff and assigning work duties.
  • Observe and evaluate staff and work procedures to ensure quality standards and excellent customer service.
  • All other duties as assigned by F&B Director and F&B Managers.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be available to work all days, holidays and weekends.
Wage: 
$9.25 per hour + tips
Qualifications: 

Must have a high school diploma or G.E.D. Past experience preferred but not required. On the job training will be provided. Must be able to do repetitive reaching, squatting, bending, kneeling or lifting.

Duties: 
  • Clean rooms up to hotel standards as instructed.
  • Update housekeeping report as rooms are cleaned and maintain hallways and supply rooms.
  • Inventory and report items left in rooms.
  • Monitor cleaning supplies and notify supervisor when supplies are needed.
  • All other duties as assigned.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
2 part-time temporary positions through September 4, 2017. Must be flexible to work all shifts, weekends and holidays.
Wage: 
$10.00 per hour
Qualifications: 

Must have a high school diploma or G.E.D. Must b accurate with numbers and have previous money handling experience. Must have previous customer service experience and neat, legible penmanship. Must be organized with the ability to muti-task.

Duties: 
  • Provide superior customer service to both internal and external customers.
  • Answer customer questions/concerns. Assist with directions when needed.
  • Take in coin and make exchanges as requested. Keep window supplied with what is needed and required.
  • All other duties as listed on job description.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be available for all shifts, holidays and weekends are a must.
Wage: 
$5.15 per hour + tips
Qualifications: 

Must have a high school diploma or G.E.D. Previous bar experience preferred but on the job training will be provided. Must be willing to cross-train to work in all bar outlets, including the convention center for special events. Must have good interpersonal communication skills and be able to multi-task. Must be able to make quick decisions and sound judgement calls. Strict customer, co-worker and company confidentiality a must.

Duties: 
  • Provide superior customer service to all customers.
  • Check identification of customers to verify age requirement, notify security of under age drinking or suspected false ID's.
  • Follow established procedures for making and serving drinks.
  • Work closely with security on alcohol, monitoring cut-offs within the casino.
  • All other duties as listed on job description.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
1 full-time position. Must be available for all shifts, weekends and holidays.
Wage: 
Based on experience
Qualifications: 

Must have a high school diploma or G.E.D. Minimum 1 year full menu cooking experience at a high volume restaurant or a culinary certificate or degree.

Duties: 
  • Focus on the preperation of daily menu items to ensure the quality and consistency of daily products while contributing to the customers total experience.
  • Organize and clean all coolers, freezers and dry storage.
  • Follow all sanitation and safety procedures.
  • Correctly operate and maintain all grills, fryers, broilers, ovens, shams and steamers.
  • Follow and execute established recipes and procedures.
  • Assist all other food service areas as needed or required.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
1 full-time position. Hours are as scheduled. Must be available to work all shifts, holidays and weekends.
Wage: 
$10.00 per hour
Qualifications: 

Must have a high school diploma or G.E.D. Minimum of 2 years current and consecutive Island Club experience and/or 3 years consecutive customer service experience. Experience preferred in Aristocrat's Superplaymate and Omniview, Gift Certificate Manager, Infogenesis, Springer Miller, Club Prophet, Custom Point and Crystal Reports. Must be able to handle a stressful, fast paced environment.

Duties: 
  • Identify, develop and retain higher worth players.
  • Develop a personal relationship with high level players and those that have potential by floor contact, keeping in touch by phone, letter and email.
  • Maintain profiles of higher-level players to ensure all members of VIP Services Staff know the players and how to serve them.
  • Maintain working knowledge of the day-to-day operation within the Island Club. Communicate closely with the Club Supervisors, Coordinators and Hosts.
  • Assist with the Island Club functions as requested by Island Club Supervisor and or Coordinators.
  • Provide superior customer service to all gaming patrons to ensure a superior entertainment experience.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Right Ordinance (TERO) Title IV Chapter 3.

Hours: 
1 full-time position. Must be flexible in the days and hours available for work.
Wage: 
Hourly. Dependent upon qualifications
Qualifications: 

Must have a high school diploma or G.E.D. Minimum 2 years verifiable experience serving in a capacity directly related to building and grounds trade. Must have or be able to pass forklift certification training. Must have a valid drivers license.

Duties: 
  • Coordinate maintenance requests and responses.
  • Perform plumbing, drain cleaning, drywall, painting and carpentry repairs.
  • Maintain departmental mechanical supply inventories.
  • Maintain and repair gaming tables and cloths.
  • Monitor swimming pool and whirlpool chemicals and temperatures.
  • Snowplowing and salting, etc.
  • Assist Building and Grounds Maintenance Trainees and HVAC Technicians.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Events are scheduled Friday and Saturday evenings, but must be available for any hours along with occasional Sundays, weeknights and special events.
Wage: 
$10.00 per hour
Qualifications: 

Must have a high school diploma or G.E.D. Must obtain a basic knowledge of mechanical and or electrical equipment and basic tool operation, along with being able to perform multiple tasks concurrently. Must be able to lift and or carry up to 65 pounds repetitively without assistance along with repetitive bending, squatting, kneeling, reaching, twisting, rotating and climbing, all depending on daily requirements. Ability to work on scaffolding and must not be afraid of heights.

Duties: 
  • Load-in, installation, load-out of sound and lighting equipment.
  • Operate spotlights and lighting board.
  • Set-up and tear down of pipe and drape display tables for performer concession.
  • Follow policy regarding fraternization with entertainers.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be available for all shifts, holidays and weekends. Must be willing to work in all outlets to include, Firekeeper's, 5 Bridges, Sports Bar & Convention Center.
Wage: 
$10.00 per hour
Qualifications: 

Must have a high school diploma or G.E.D. Previous experience preferred, but on the job training will be provided. Ability to work in a fast paced environment.

Duties: 
  • Operate dishwasher properly paying special attention to the use of soaps and chemicals.
  • Wash and store all dining wares, cooking utensils and grills.
  • Remove all recycling plastics and aluminum along with garbage and packaging cardboard as needed.
  • Dispose of fryer oil to proper recycling bins.
  • Maintain sanitation and cleanliness of work area.
  • Must be willing to cross train in all areas of food and beverage to include convention center.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
1 part-time position. Must be available to work all shifts, holidays and weekends.
Wage: 
$10.00 per hour
Qualifications: 

Must have a high school diploma or G.E.D. Accounting, bookkeeping and or business background is preferred. Must have computer experience and be proficient in Microsoft Office. Must have strong communication skills, good public relation and receptionist skills.

Duties: 
  • Use the lodging software program.
  • Reconcile room sales to cash drawer and bag deposit.
  • Follow departmental procedures for accounting and bookkeeping.
  • Operate printers, credit card terminal, fax, copier and other office equipment as needed.
  • Do telephone dispatching, paging and switchboard.
  • Check-in guests at the RV Park.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
1 full-time position. Must be available for all shifts, holidays and weekends.
Wage: 
Based on Experience
Qualifications: 

Must have a high school diploma or G.E.D. Minimum 4 degree in marketing, communications or related discipline. Minimum 2 years proven experience in creating high impact social plans. Technical knowledge and understanding of social platforms. Excellent written and verbal communications skills, strong editing and proofreading skills and the ability to work well both independently and within a team environment. Must be proficient in Microsoft Office to include, but not limited to: Excel, Word and PowerPoint along with working knowledge of search/display advertising (Google, Yahoo, Etc) and affiliate market networks (display, banner ad placement).

Duties: 
  • Research and maintain expertise in current and emerging social media.
  • Create, edit and publish content to social media platforms.
  • Develop campaign calendars and rollout plans/promotions as scheduled.
  • Coordinate and distribute digital ads, offers and promotions across various channels.
  • Continuously monitor, measure and report social media activities, trends and campaign results delivering insights to drive continuous improvements and reinvestment strategies.
  • Work closely with colleagues across the organization to develop and post content to social channels in alignment with marketing goals.
  • All other duties as assigned.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be flexible and available for all shifts, holidays and weekends.
Wage: 
Based on experience
Qualifications: 
  • Must have a high school diploma or G.E.D. Maintain current State of Michigan License and certification. Must have minimum 2 years hair/color experience in a spa/salon setting. Proven retail sales experience; excellent customer service skills; must have a spa software knowledge.
Duties: 
  • Provide consistent professional hair styling, cutting and coloring in accordance with spa protocols.
  • Provide technical understanding of product ingredients and possess excessive cleanliness and sanitation.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs. promotions and/or discounts available.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • All other duties as assigned and/or listed within the job description.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment RIghts Ordinance (TERO) TItle IV Chapter 3.

Hours: 
Part-time positions. Must be flexible and available for all shifts, holidays and weekends.
Wage: 
Based on experience
Qualifications: 
  • Must have a high school diploma or G.E.D. Maintain current State of Michigan license and certification. Minimum 2 years Esthetician experience. Proven retail sales experience; must possess thorough knowledge of the skin and have excellent facial massage and skin extraction techniques. Excellent customer service; must have spa software knowledge.
Duties: 
  • Administer professional facials, waxing, make up and related beauty services to our guests.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
  • Actively promote the spa, treatments, services, sessions and retail as well as programs, promotions and/or discounts available.
  • Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
  • All other duties as assigned and/or listed within the job description.

Employment selection will be made in accordance with the Hannhaville Indian Community's Tribal Rights Employment Ordinance (TERO) Title IV Chapter 3.

How To Apply

To apply for any of the positions listed above, please complete an application for employment and return it to the Human Resources Office located inside the Island Resort & Casino. Applications can also be mailed to:
Island Resort & Casino
Attn: Human Resources
PO Box 351
Harris, MI 49845

Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

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