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Employment

Additional Info

Potential Employees

Thank you for visiting the Island Resort & Casino’s employment website. Wholly owned and operated by the Hannahville Indian Community, the Island Resort & Casino has been an industry leader in entertainment for over 20 years. We take pride in our commitment to customer service and the ability to provide each of our guests with their “total experience”. As a continuously growing enterprise, we are constantly seeking talented and motivated individuals who can contribute to the overall success of our organization.

The Island Resort & Casino is pleased to offer a highly competitive compensation package coupled with a diverse assortment of health and work-life benefits that allow our employees to meet their financial obligations, maintain health and wellness, prepare for retirement and maintain a balance between work and home.

Benefits

Based on eligibility, compensation packages can include:

  • Competitive wages and salaries.
  • Access to income protection programs such as life, disability & accidental death & dismemberment insurance.
  • Comprehensive wellness program.
  • 401k retirement plans.
  • Comprehensive health benefits.
  • Paid holidays, leave-of-absence policies and vacation opportunities.

View our employment statement and all open job positions.

Employment Statement To Applicants

In order to work at the Island Resort and Casino you:

  • Must be 18 years of age or older.
  • Have the legal right to work in the United States.
  • Must present proof of identity and employment eligibility.
  • Have not been charged or convicted of a misdemeanor and/or a felony.
  • Must have a high school diploma or GED.

The Island Resort and Casino will keep all applications turned in, on-file for six (6) months. However, only applicants who have updated for a specific position in the past thirty (30) days will be considered for an interview. It is the applicant’s responsibility to call or stop in Human Resources to update their application with new or different information (Examples included: new phone number or update for a job posting).

Applicants will only be considered for positions that are listed on the application. If the application states “any”, the applicant may not always be considered for a position. A listing of positions can be found below.

Open Job Positions

Hours: 
Part-time position. Must be available to work all shifts, holidays and weekends. Must be willing to call Bingo.
Wage: 
$6.35 per hour + tips
Qualifications: 

Must have a high school diploma or G.E.D. Must have proven customer service skills, basic knowledge of bingo operations and money handling experience preferred.

Duties: 
  • Sell bingo cards to customers, verify winning numbers and properly payout all prizes won.
  • Make change on bingo floor, complete inventory of cards and reconcile/balance bingo tills.
  • Call bingo numbers clearly and concisely, keeping consistent timing of games.
  • Organize and accurately complete all paperwork for each session of bingo.
  • Keep bingo tables free and clear of used cards and other debris.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be flexible with days and hours. Available for work to include weekends.
Wage: 
$5.15 per hour + tips
Qualifications: 

Must have a high school diploma or G.E.D. Server experience preferred, but on the job training will be provided. Must have good interpersonal and communication skills along with being able to multi-task. Must maintain strict customer, co-worker and company confidentiality.

Duties: 
  • Provide excellent customer service at all times.
  • Adhere to serving etiquette as shown in 4 Star training program.
  • Maintain a clean work area at all times and assist other team members in the sections as needed.
  • Check customer's identification to ensure that they meet minimum age requirements for consumption of alcohol.
  • Adhere to company policies and procedures and licensing laws.
  • Process/handle all discount/coupons, club redemptions, comps, department charges, direct billing, credit cards and room charges.
  • All other duties as assigned.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be available to work all shifts, holidays and weekends.
Wage: 
$10.00 per hour
Qualifications: 

Must have a high school diploma or G.E.D. Accounting, bookkeeping and or business background is preferred. Must have computer experience and be proficient in Microsoft Office. Must have strong communication skills, good public relation and receptionist skills.

Duties: 
  • Use the lodging software program.
  • Reconcile room sales to cash drawer and bag deposit.
  • Follow departmental procedures for accounting and bookkeeping.
  • Operate printers, credit card terminal, fax, copier and other office equipment as needed.
  • Do telephone dispatching, paging and switchboard.
  • Check-in guests at the RV Park.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be flexible and available for all shifts, holidays and weekends.
Wage: 
Based on experience
Qualifications: 
  • Must have a high school diploma or G.E.D. Maintain current state of Michigan license and certification. Minimum 2 years massage experience in a spa/salon setting. Proven retail sales experience; excellent customer service skills; must have spa software knowledge.
Duties: 
  • Administer professional massage and body treatments to our guests.
  • Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
  • Effectively inform and educate our guests about specific wellness concerns.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions, and/or discounts available.
  • Regulary attend, participate in and support training and staff meetings for the the spa.
  • All other duties as assigned and/or listed within the job description.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be flexible and available for all shifts, holidays and weekends.
Wage: 
Based on experience
Qualifications: 
  • Must have a high school diploma or G.E.D. Maintain current State of Michigan License and certification. Must have minimum 2 years hair/color experience in a spa/salon setting. Proven retail sales experience; excellent customer service skills; must have a spa software knowledge.
Duties: 
  • Provide consistent professional hair styling, cutting and coloring in accordance with spa protocols.
  • Provide technical understanding of product ingredients and possess excessive cleanliness and sanitation.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs. promotions and/or discounts available.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • All other duties as assigned and/or listed within the job description.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment RIghts Ordinance (TERO) TItle IV Chapter 3.

Hours: 
Part-time positions. Must be flexible and available for all shifts, holidays and weekends.
Wage: 
Based on experience
Qualifications: 
  • Must have a high school diploma or G.E.D. Maintain current State of Michigan license and certification. Minimum 2 years Esthetician experience. Proven retail sales experience; must possess thorough knowledge of the skin and have excellent facial massage and skin extraction techniques. Excellent customer service; must have spa software knowledge.
Duties: 
  • Administer professional facials, waxing, make up and related beauty services to our guests.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
  • Actively promote the spa, treatments, services, sessions and retail as well as programs, promotions and/or discounts available.
  • Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
  • All other duties as assigned and/or listed within the job description.

Employment selection will be made in accordance with the Hannhaville Indian Community's Tribal Rights Employment Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be flexible and available for all shifts, holidays and weekends.
Wage: 
Based on experience
Qualifications: 

Must have a high school diploma or G.E.D. Maintain current state of Michigan license and certification. Minimum 2 years makeup experience in a spa/salon setting. Proven retail sales experience; excellent customer service skills; must have spa software knowledge. Possess and maintain knowledge of current makeup trends.

Duties: 
  • Provide consistent professional consultation and application services in the art of makeup application in accordance with spa protocols.
  • Possess a good eye for detail and style. Have the ability to create an image for guest's needs/social event using different application techniques.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions, and/or discounts available.
  • Regularly attend, participate in and support training and staff meeting for the spa.
  • All other duties as assigned and/or as listed within the job description.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be flexible and available for all shifts, holidays and weekends.
Wage: 
Based on experience
Qualifications: 

Must have a high school diploma or G.E.D. Maintain current State of Michigan license and certification. Minimum 2 years nail technician experience in spa/salon setting. Proven retail sales experience; excellent customer service skills; must have spa software knowledge.

Duties: 
  • Perform consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
  • Actively promote the spa, treatments, services, sessions and retail as well as programs, promotions and/or discounts available.
  • Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
  • All other duties as assigned and/or as listed with the job description.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part time positions. Must complete all eligibility requirements prior to the start of class. All training participants that do not successfully complete training requirements will be required to transfer to another part-time position within the casino. Cl
Wage: 
$8.75 during training period. $13.00 per hour + tips upon successful completion of class.
Qualifications: 

Must have a high school diploma or G.E.D. Must have excellent math skills and strong interpersonal skills. Must have the ability to work in a fast-paced environment and handle high stress situations as they present themselves. Will be required to pass a basic math test prior to acceptance into the class. Testing will also be administered periodically throughout the duration of the class, must pass to continue training.

Duties: 
  • Provide instructionand superior customer service to players on craps games offered, while ensuring the rules of the game are being adhered to and protecting the integrity of the game.
  • Accept wagers from patrons and record payouts as required.
  • Follow and enforce table procedures and game rules

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions for 3rd shift. Must be available to work all shifts, holidays and weekends.
Wage: 
$8.50 per hour + tips
Qualifications: 

Must have a high school diploma of G.E.D. Must have excellent customer service skills and be able to work well as a team and must have basic computer knowledge.

Duties: 
  • Assist patrons as necessary and disposition of patron complaints.
  • Attend to slot machines when courtesy light is flashing.
  • Perform minor maintenance on slot machines.
  • Walk gaming floor and resolve slot machine tilts in accordance with prescribed procedure.
  • Prepare proper work orders for machines.
  • Other duties as assigned by Director and Manager.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time position. Must be available to work all shifts, holidays and weekends. Must be willing to cross-train to work in all areas of food service.
Wage: 
Based on qualifications
Qualifications: 

Must have a high school diploma or G.E.D. Previous experience working with the public and previous money handling experience. Must have desire to work in a fast paced environment.

Duties: 
  • Greet customers in a pleasant/professional manner.
  • Take and serve customer orders.
  • Must have proper knowledge of till procedures.
  • Must be accurate in the reconciliation of all receipts.
  • Cross-train in all food and beverage areas.
  • All other duties as assigned by Manager.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be available for all shifts, weekends & holidays
Wage: 
Based on qualifications
Qualifications: 

Must have a high school diploma or G.E.D. One year minimum full menu cooking experience at a high volume restaurant or a culinary certificate or degree.

Duties: 
  • Focus on the preparation of daily menu items to ensure the quality and consistency of daily products while contributing to the customer's total experience.
  • Organize and clean all coolers, freezers and dry storage.
  • Follow all sanitation and safety procedures.
  • Correctly operate and maintain all grills, fryers, broilers, ovens, shams and steamers.
  • Follow and execute established recipes and procedures.
  • Assist all other food service areas as needed or required.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Hours are as scheduled. Must be available to work all shifts, holidays and weekends.
Wage: 
$10.00 per hour
Qualifications: 

Must have a high school diploma or G.E.D. Must have a minimum of 2 years proven, consecutive customer service experience within the past 4 years. Must be able to work under pressure and be able to handle several projects at once. Must have good verbal communications skills, have computer knowledge and be able to type 35 W.P.M. accurately. Must be able to think quickly and have good judgement. Must be able to speak on a microphone in front of large groups of people.

Duties: 
  • Register and maintain Island Club Records in the computer database.
  • Promote and assist with upcoming promotions and casino events.
  • Organize and emcee slot tournaments and work closely with the slot and gaming departments.
  • Handle customer complaints and questions.
  • Entertainment: selling tickets and maintain duties in ticket office when assigned.
  • Other duties as assigned by Manager and Assistant Manager.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Shifts will be as follows: 4 AM to 12 Noon or 5 AM to 1 PM. Must also be available for weekends and holidays.
Wage: 
Dependent on Qualifications
Qualifications: 

Must have a high school diploma or G.E.D. Minimum 2 years formal baking experience in a high volume environment with diverse bakery products. Knowledge of moderate to advanced baking methods. Must have excellent communication skills and excellent organizational and follow-up skills.

Duties: 
  • Focus on preparation and production of required baked goods for all necessary outlets and events while ensuring the quality and consistency of daily products while contributing to the customer's total experience.
  • Fabricate all baked goods including fillings, frostings, batters, mixes and doughs.
  • Maintain order and cleanliness of all coolers, freezers, dry storage and the bakery.
  • Adhere to sanitation and safety procedures.
  • Proper use and maintenance of all baking equipment including fryers, ovens and proofer.
  • All other duties as assigned by Management.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be available to work all days, holidays and weekends.
Wage: 
$9.25 per hour + tips
Qualifications: 

Must have a high school diploma or G.E.D. Past experience preferred but not required. On the job training will be provided. Must be able to do repetitive reaching, squatting, bending, kneeling or lifting.

Duties: 
  • Clean rooms up to hotel standards as instructed.
  • Update housekeeping report as rooms are cleaned and maintain hallways and supply rooms.
  • Inventory and report items left in rooms.
  • Monitor cleaning supplies and notify supervisor when supplies are needed.
  • All other duties as assigned.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be available for all shifts, holidays and weekends are a must.
Wage: 
$5.15 per hour + tips
Qualifications: 

Must have a high school diploma or G.E.D. Previous bar experience preferred but on the job training will be provided. Must be willing to cross-train to work in all bar outlets, including the convention center for special events. Must have good interpersonal communication skills and be able to multi-task. Must be able to make quick decisions and sound judgement calls. Strict customer, co-worker and company confidentiality a must.

Duties: 
  • Provide superior customer service to all customers.
  • Check identification of customers to verify age requirement, notify security of under age drinking or suspected false ID's.
  • Follow established procedures for making and serving drinks.
  • Work closely with security on alcohol, monitoring cut-offs within the casino.
  • All other duties as listed on job description.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

How To Apply

To apply for any of the positions listed above, please complete an application for employment and return it to the Human Resources Office located inside the Island Resort & Casino. Applications can also be mailed to:
Island Resort & Casino
Attn: Human Resources
PO Box 351
Harris, MI 49845

Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

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