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Employment

Additional Info

Potential Employees

Thank you for visiting the Island Resort & Casino’s employment website. Wholly owned and operated by the Hannahville Indian Community, the Island Resort & Casino has been an industry leader in entertainment for over 20 years. We take pride in our commitment to customer service and the ability to provide each of our guests with their “total experience”. As a continuously growing enterprise, we are constantly seeking talented and motivated individuals who can contribute to the overall success of our organization.

The Island Resort & Casino is pleased to offer a highly competitive compensation package coupled with a diverse assortment of health and work-life benefits that allow our employees to meet their financial obligations, maintain health and wellness, prepare for retirement and maintain a balance between work and home.

To fill out an Application for Employment, please click on the file under 'Additional Info' and download it to your computer. Open the file in Adobe Reader and click on "Fill & Sign" to complete.

Benefits

Based on eligibility, compensation packages can include:

  • Competitive wages and salaries.
  • Access to income protection programs such as life, disability & accidental death & dismemberment insurance.
  • Comprehensive wellness program.*
  • 401k retirement plans.*
  • Comprehensive health benefits.*
  • Paid holidays, leave-of-absence policies and vacation opportunities.*

*Eligibilty requirements apply.

Employment Statement To Applicants

In order to work at the Island Resort and Casino you:

  • Must be 18 years of age or older.
    * Select positions available for persons 16-17 years of age. Contact H.R. directly at 906-723-2040 for further details.
  • Have the legal right to work in the United States.
  • Must present proof of identity and employment eligibility.
  • Comply with Hannahville Indian Community's Drug & Alcohol Free Workplace Policy.

The Island Resort and Casino will keep all applications turned in, on-file for six (6) months. However, only applicants who have updated for a specific position in the past thirty (30) days will be considered for an interview. It is the applicant’s responsibility to call or stop in Human Resources to update their application with new or different information (Examples included: new phone number or update for a job posting).

Applicants will only be considered for positions that are listed on the application. If the application states “any”, the applicant may not always be considered for a position. A listing of positions can be found below.

Open Job Positions

Hours: 
Part-time positions. Must be flexible and available for all shifts, holidays and weekends.
Wage: 
Based on experience
Qualifications: 

The Nail Technician will perform professional nail, hand and foot treatments. Must possess a thorough knowledge of the nails, including a basic knowledge of hand and feet massage techniques and a neat application of polish. Must possess excellent cleanliness and sanitation skills and be willing to train in our spa’s specific nail service offerings. Must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests.

Education: High School Diploma or GED. Current State of Michigan License and Certification

Experience: Must have minimum of 2 years Nail Technician experience in a Spa/Salon setting. Proven Retail Sales experience.

Knowledge: Spa and Salon experience, excellent customer service skills.

Skills and Abilities: Must have proven customer service and communication skills. Must be able to prioritize and handle several tasks at one time. Must be organized and able to work under pressure. Must maintain a neat, clean, and professional image. Must be available and willing to work any hours/any days.

TOOLS AND EQUIPMENT USED: Nail equipment: files, nail clippers, cuticle clippers

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand for up to 8 hours of an 8-hour shift.
  • Walk for up to 8 hours of an 8-hour shift.
  • Sit for up to 8 hours of an 8-hour shift.
  • Lift and carry up to 5-20 pounds frequently.
  • Must be able to bend, squat, kneel, reach, twist, and rotate as needed.
  • Ability to use both right/left hands for repetitive motion performing simple grasping, pushing & pulling.

Duties: 
  • Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
  • Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices.
  • Be flexible with your schedule, supporting the needs of the spa.
  • Properly care for equipment and use proper amounts of product to assist with cost controls.
  • Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
  • Actively promote home care programs, meeting minimum retail sales goals.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
  • Perform prep work and properly clean and restock work area as required.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
  • Handle guests’ questions and concerns professionally and courteously.
  • Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
  • Possess ability to work without direct supervision.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • Assist in all areas of spa operation as requested by management.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time position. Must be available for all shifts/all days, weekends, holidays and special events.
Wage: 
$5.15 per hour + tips
Qualifications: 

Education: High School Diploma or GED.

Experience: Previous restaurant and food handling experience is preferred. Previous experience operating a cash register, waiting on customers, and/or bartending preferred.

Skills & Abilities: Must be flexible with days and hours available for work and must be available for mostly weekends. Must be able to work in a high stress environment. Must be able to multi-task and react to changing priorities along with being organized. Must be a team player with good communication skills and have proven dependability and reliability. Must have the ability to maintain a professional, friendly and courteous demeanor; Must maintain strict customer, co-workers and company confidentiality.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Stand/ Walk for 90% of a shift.

Lift and carry up to 50 pounds repetitively during a shift without assistance.

Must be able to use both right/left hands for repetitive motion.

Must be able to bend, squat, kneel, reach, twist, and rotate repetitively during shift.

Depending on daily activities, all requirements during a work shift may be higher or lower than what is listed above.

Duties: 
  • Provide superior customer service to all customers.
  • Maintain and complete prep-work as needed.
  • Set up and clean up of facility for events including dishware, glassware, silverware, linens and other amenities according to convention event.
  • Serve food and beverage including liquor, beer, wine, and other beverages to customers while following established procedures for making and serving of all drinks.
  • Till procedures including balancing of tills at end of event.
  • Other duties as assigned or requested by the Food & Beverage Director, Food & Beverage Managers, Convention Manager, Supervisor, and Leads.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time position(s). Must be flexible and available for all shifts, holidays and weekends.
Wage: 
$11.25/hour
Qualifications: 

Education:

  • High School Diploma or GED. Cosmetology, Massage, Esthetician, or Spa related field preferred.

Experience:

  • Minimum of 2 years in spa/hospitality industry
  • Knowledge of software, scheduling & billing.

Skills and Abilities:

  • Must be detail-oriented and have ability to multi-task.
  • Must have enthusiasm and possess excellent customer service skills.
  • Must possess basic math and money handling skills.
  • Enjoy working with people and possess a friendly and outgoing personality.
  • Excellent communication, listening and computer skills.
  • Must be a team player.

TOOLS AND EQUIPMENT USED:

  • Computer, POS system

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand for up to 8 hours of an 8-hour shift.
  • Walk for up to 8 hours of an 8-hour shift.
  • Sit for up to 3 hours of an 8-hour shift.
  • Lift and carry up to 5-20 pounds frequently.
  • Must be able to bend, squat, kneel, reach, twist, and rotate as needed.
  • Ability to use both right/left hands for repetitive motion performing simple grasping, pushing, pulling, and fine manipulation.
Duties: 
  • Properly open and close spa each day according to Standard Operating Procedures.
  • Accurately book, change and cancel spa appointments.
  • Acknowledge and greet everyone who enters and leaves spa facilities.
  • Provide detailed descriptions of spa treatments, packages, services, facility features and hours of operation.
  • Utilize spa computers with skill and proficiency.
  • Maintain a Spa Desk Bank.
  • Answer the phone promptly and use the guest’s name throughout the phone conversation.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
  • Handle guests’ questions and concerns professionally and courteously.
  • Maintain a clean; safe, fully stocked and well organized work area.
  • Assist guests with appropriate retail selections.
  • Handle product inquiries and returns professionally and courteously, ensuring complete guest satisfaction.
  • Regularly crosscheck physical inventory with computer inventory to manage/avoid shrinkage and to ensure appropriate inventories are available.
  • Create and change product displays to promote various products, seasons and holidays.
  • Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Attend, participate in and support training and staff meetings for the spa.
  • Assist in all areas of spa operation as requested by management.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

Selection Guidelines

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Full-time position(s). Must be available to work all shifts, weekends & holidays.
Wage: 
CH 10
Qualifications: 

Education: High School Diploma or GED

Experience: Minimum of 1 ½ years Hospitality Experience and previous Supervisory experience preferred but not required.

Knowledge: Company policies and procedures after completion of orientation. Department policies and procedures after (90) day probationary period. Knowledge of resource allocation, problem resolution, production methods, and coordination of people

Skills & Abilities: Must have the ability to handle a stressful, fast paced environment. Must be able to resolve situations as they present themselves, and be able to think quickly to resolve them with good judgment. Must be able to prioritize and handle several tasks at one time with constant interruptions. Must have excellent interpersonal communications skills. Must have the ability to lead by example with superior customer service. Must maintain strict confidentiality with all information. Must be available to work any day/any shift, holidays and weekends. Must have an excellent proven and documented attendance and tardy record.

TOOLS AND EQUIPMENT USED: Infogenesis P.O.S. (point of sale). Computer, printer, copy machine, fax machine, phone and paging system.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Stand/walk for 90% of shift.
    • Lift and carry up to 30 pounds while being able to perform the following functions; bending, squatting, reaching, twisting, and rotating repetitively.

Duties: 
  • Resolve customer complaints/concerns regarding customer service.
  • Assist with scheduling of adequate staff, assign work duties.
  • Oversee training for staff in customer service, work procedure and policy.
  • Observe and evaluate staff and work procedures to ensure quality standards and excellent customer service.
  • Make recommendations for improvements on employee performance and quality service.
  • Record physical bar inventory at the beginning of each month
  • Work closely with F&B Manager(s) and Food and Beverage Director on special events in bar lounge, convention center/bar, showroom and outdoor catering events.
  • Monitor all coupons, discounts and receipts, ensuring all sales are registered. Monitor all voids, refunds, and till procedures for accuracy and procedure compliance.
  • Other related duties assigned or requested by Food & Beverage Director and Manager(s).

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part time position. Must be available for all shifts, weekends and holidays
Wage: 
Based on experience
Qualifications: 

Education: High School Diploma or GED.

Experience: One year minimum full menu cooking experience at a high volume restaurant or a culinary certificate or degree.

Knowledge: Knowledge of basic cooking skills and kitchen practices. Knowledge of company policies and procedures after completion of orientation. Department policies, procedures and recipes after (90) day probationary period. Safe food handling procedures including safe temperatures and cross contamination.

Skills & Abilities: Must have ability to handle a stressful, fast paced environment. Must be able to resolve situations as they present themselves, and be able to think quickly to resolve them with good judgment. Must be able to prioritize and handle several tasks at one time with constant interruptions. Must have excellent interpersonal communication skills. Must be able to work any day/shift, holidays and weekends.

TOOLS AND EQUIPMENT USED: Stoves, grills, shams, mixers, food slicer, sharp knives, and dishwasher.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of a shift.
  • Lift and carry 30 pounds while performing the following: bending, squatting, kneeling, reaching, twisting and rotating as required.

Duties: 
  • Focus on the preparation of daily menu items to ensure the quality and consistency of daily products while contributing to the customers Total Experience.
  • Organize and clean all coolers, freezers and dry storage.
  • Follow all sanitation and safety procedures
  • Correctly operate and maintain all grills, fryers, broilers, ovens, shams and steamers.
  • Stock, clean, and sanitize your work station consistently throughout your shift
  • Follow and execute established recipes and procedures
  • Follow direction and guidance from Lead Cook, Sous Chef and Executive Chef
  • Follow all SOP’s for all menu item production
  • Contribute in a positive and creative manner with specials and promoting menu items
  • Display a positive attitude, good work ethic and team orientated mentality
  • If directed assist all other food service areas as needed or required.
  • All other duties as assigned.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time position(s). Must be available to work all shifts, holidays and weekends.
Wage: 
$8.50 per hour + tips
Qualifications: 

High School Diploma or G.E.D.

Mechanical and/or electrical experience preferred. Basic computer experience.

Knowledge and understanding of machine tilt codes and how to resolve them, along with the understanding of CDS maintenance codes and functions. Knowledge of multi-coin/multi-line pay tables and payout combinations. Basic knowledge of slot department. Knowledge and understanding of company and departmental policies and procedures along with the MICS. (Minimum Internal Control Standards)

Must have the ability to maintain a professional, friendly, and courteous demeanor, and must be able to handle high stress situations as they present themselves. Must have strong organizational skills and interpersonal skills. Must have proven customer service skills and excellent mathematical skills. Must be able to multi-task and react to changing priorities. Must be able to work strategically and collaboratively as well as individually. Must be a team player and have proven dependability and reliability. Must be flexible to work any day/any shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of an 8-hour shift.
  • Use of right/left hands for repetitive motion for up to 90% of an 8-hour shift.

Duties: 
  • Provide superior customer service to our customers, internal and external.
  • Perform jackpot payouts, coin fills, and ticket fills as needed.
  • Assist customers as needed with jackpots, fills, tickets, complaints, etc.
  • Explain to customers when asked how ticket in/ticket out and Promo Cash work.
  • Direct customers should they need further assistance.
  • Understand the use of tilt codes and how to resolve them to assist a customer or repair a machine.
  • Provide change to customers.
  • Sign out money wallet from cage and maintain an allotted amount of money in wallet, return to cage at shift’s end with same amount enclosed.
  • Sign-out slot keys at the beginning of shift and sign them back in at shift’s end.
  • Call in to Surveillance and log at Cage any tips received.
  • Perform some minor repairs to slot machines when necessary.
  • Clean machines (external and internal), replace bulbs when needed, and perform other preventative maintenance on machines when time allows.
  • Assist with machine moves, installs, and take-downs.
  • Meet with Slot Supervisor to review activity.
  • Attend all slot departmental meetings and/or training sessions.

The work environment that this position will deal with can become very noisy due to the number of customers during as assigned shift along with the amount of slot machine play. Cigarette smoke must also be tolerated as for the level can become excessive.

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
PART TIME POSITION(S); MUST BE AVAILABLE FOR ALL SHIFTS, WEEKENDS & HOLIDAYS.
Wage: 
Based on qualifications.
Qualifications: 

Education: High School Diploma or GED.

Experience: One year minimum full menu cooking experience at a high volume restaurant or a culinary certificate or degree.

Knowledge: Knowledge of basic cooking skills and kitchen practices. Knowledge of company policies and procedures after completion of orientation. Department policies, procedures and recipes after (90) day probationary period. Safe food handling procedures including safe temperatures and cross contamination.

Skills & Abilities: Must have ability to handle a stressful, fast paced environment. Must be able to resolve situations as they present themselves, and be able to think quickly to resolve them with good judgment. Must be able to prioritize and handle several tasks at one time with constant interruptions. Must have excellent interpersonal communication skills. Must be able to work any day/shift, holidays and weekends.

TOOLS AND EQUIPMENT USED: Stoves, grills, shams, mixers, food slicer, sharp knives, and dishwasher.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of a shift.
  • Lift and carry 30 pounds while performing the following: bending, squatting, kneeling, reaching, twisting and rotating as required.

Duties: 
  • Focus on the preparation of daily menu items to ensure the quality and consistency of daily products while contributing to the customers Total Experience.
  • Organize and clean all coolers, freezers and dry storage.
  • Follow all sanitation and safety procedures
  • Correctly operate and maintain all grills, fryers, broilers, ovens, shams and steamers.
  • Stock, clean, and sanitize your work station consistently throughout your shift
  • Follow and execute established recipes and procedures
  • Follow direction and guidance from Lead Cook, Sous Chef and Executive Chef
  • Follow all SOP’s for all menu item production
  • Contribute in a positive and creative manner with specials and promoting menu items
  • Display a positive attitude, good work ethic and team orientated mentality
  • If directed assist all other food service areas as needed or required.
  • All other duties as assigned.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time positions. Must be available to work all shifts, holidays and weekends. Must be willing to cross-train to work in all areas of food service.
Wage: 
$8.50 per hour + tips. Closing and 3rd shift: $1.00 per hour shift differential.
Qualifications: 

Must have a high school diploma or G.E.D. Must be able to work in a fast paced environment. Must have previous experience working with the public and previous money handling experience.

Duties: 
  • Greet customers in a pleasant/professional manner.
  • Take and serve customer orders and clear tables when customers are done.
  • Must have proper knowledge of till procedures and be accurate in the reconciliation of all receipts.
  • Must be willing to cross-train in all food and beverage areas.
  • All other duties as listed in complete job description and/or assigned by managment.
  • Must be willing to cross-train to work in all areas of food service.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part time position(s); must be available for all shifts to include weekends and holidays.
Wage: 
$10.00/hour
Qualifications: 
  • High School Diploma or GED
  • Previous experience preferred, but on the job training will be provided.
  • Knowledge and understanding of Company policies and procedures upon completion of orientation. Knowledge and understanding of Departmental policies and procedures upon completion of 90 day probationary period.
  • Must have the ability to communicate with team members and management both verbally and in writing. Must be available to work any day, any shift, holidays and weekends.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of shift.
  • Lift and carry up to 30 pounds while being able to perform the following functions: bending, squatting, reaching, twisting, and rotating repetitively.
  • Lift approximately 50-75 pounds for 20% of each shift.

Duties: 
  • Operate dishwasher properly paying special attention to the use of soaps and chemicals.
  • Wash and store all dining wares, cooking utensils, and grills.
  • Remove all recycling plastics and aluminum.
  • Remove all garbage and packaging cardboard as needed.
  • Dispose of fryer oil to proper recycling bins.
  • Maintain sanitation and cleanliness of work areas.
  • Maintain cleanliness and organization of chemical area.
  • Sweep and mop all floors in kitchen, dish room, cooler, and freezer areas.
  • Wash all floor mats at the end of each shift.
  • Perform proper maintenance of all equipment and report any problems to management.
  • Maintain organization of all storage containers, pots, pans, utensils, dinnerware, plates, and lids.
  • Follow established dress code and departmental procedures.
  • Bus tables in Restaurant when requested.
  • Assist with convention center activities and other functions as assigned.

The work environment for this position is a warm working condition of a busy kitchen with noise being at an acceptable level. Position can become very fast paced and must be able to handle stressful situations as they arise. In this environment you will have to work in a close confined work area with other co-workers present. Cigarette smoke is not a factor in this position as for the kitchen is a non-smoking areas.

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time positions. Must be available to work all shift, holidays and weekends.
Wage: 
$10.00 per hour + tips
Qualifications: 

Education: High School Diploma or GED

Skills and Abilities: Must have the ability to present oneself in a professional, congenial and hospitable manner at all times. Must be a team player and communicate in a relaxed and calm manner with all customers.

TOOLS AND EQUIPMENT USED: Departmental radio equipment. Safety and precautionary equipment. Luggage cart operation. General office equipment and telephone systems.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Must be able to stand for up to 2 hour intervals.
  • Must be able to bend, squat, reach, pull, push and lift up to 75 pounds occasionally and up to 50 pounds on a regular basis.
Duties: 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Load / unload patron’s luggage, transport luggage as requested by Supervisor.

Perform in a professional manner at all times.

Other duties within the casino as assigned by Management.

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-Time Positions - must have previous blackjack experience & successfully pass required course
Wage: 
$9.45 during training period. $5.40/hour + tips upon successful completion of class
Qualifications: 

Must complete all pre-employment eligibility requirements prior to the start of the class.

Education: High School Diploma or G.E.D. Must successfully complete Blackjack Class.

Experience: Blackjack experience preferred.

Knowledge: Knowledge of gaming policies and procedures.

Skills and Abilities: Must be able to work in a fast paced environment and handle high stress situations as they present themselves. Proven customer service skills, excellent math skills, and strong organizational and interpersonal skills and flexible to work any day/any shift.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand for 45 minutes of every hour while at the blackjack table.
  • Sit 15-minutes every hour.
  • Use both right/left hands for repetitive motion, performing simple grasping, pushing and pulling for 45
  • minutes out of every hour.
  • Bend, squat, kneel, reach, twist, and rotate as needed during shift.

Duties: 
  • Provide superior customer service to internal/external customers.
  • Ensure efficient operation of shift by performing the following:
    • Explain rules to players when opening tables, as required.
    • Maintain reasonable control of table by ensuring that no abusive language/ abusive action or
  • excessive consumption of alcohol by any/all players.
  • Collect and pay all bets correctly.
  • Ensure that all bets conform to the prescribed table limit.
  • Properly maintain chip tray and mark tray according to proper denominations.
  • Sign all paperwork that pertains to the drop box of the gaming table, along with verifying for accuracy.
  • Ensure card members are rated.
  • Maintain integrity of the game at the highest possible level.
  • Report all errors directly to the Floor Supervisor.
  • Watch/report suspicious activities of all customers and/or co-workers.
  • Follow all table procedures.
  • Attend all dealer meetings.
  • All other duties as assigned by Management.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Environment on Gaming Floor can be very fast paced and highly stressful with extreme exposure to noise and cigarette smoke.

SELECTION GUIDELINES:

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; Successful completion of Blackjack Class and job related tests. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time position(s).Must be available for weekends and holidays.
Wage: 
$5.15 per hour + tips
Qualifications: 

Education: High School Diploma or GED.

Experience: Server experience preferred, but on the job training will be provided.

Knowledge: Knowledge and understanding of Company policies and procedures after completion of orientation. Knowledge and understanding of departmental policies and procedures upon completion of 90-day probationary period.

Skills & Abilities: Must have good interpersonal and communication skills along with being able to multi-task. Must be flexible with days and hours available for work. Must be able to make quick decisions and sound judgment calls. Must maintain strict customers, co-workers and company confidentiality.

TOOLS AND EQUIPMENT USED

Cash register, POS System, I.D. scanner/validator, currency scanner, specialty drink machines, beer taps, glass washers, coffee machines, soda dispenser, and telephone/paging system.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of a 6 or 8 hour shift. (Depending on day/night shift)
  • Lift and carry up to 35 pounds repetitively during shift without assistance
  • Must be able to use both right/left hands for repetitive motion
  • Must be able to push a fully loaded bus cart weighing up to 50 pounds without assistance
  • Must be able to bend, squat, kneel, reach, twist, and rotate as needed during shift
  • Depending on daily activities, all requirements during a shift may vary from what is listed above

Duties: 

ESSENTIAL DUITES AND RESPONSIBILITIES:

  • Provide excellent customer service at all times
  • Adhere to serving etiquette as shown in 4 star training program
  • Maintain a clean work area at all times and assist other team members in their sections as needed
  • Always adhere to all company policies, procedures and licensing laws
  • Check customers identification to ensure that they meet minimum age requirements for consumption of alcoholic beverage
  • Know how to process/handle all discounts/coupons, club redemptions, comps, department charges, direct billing, credit cards and room charges
  • Carry out instructions given by the Shift Supervisor or Management Team

PERIPHERAL DUTIES:

  • Work to anticipate guest needs and exceed customer expectations
  • Keep up to date with current promotions and new products
  • Participate and contribute at team meetings
  • Assist with convention center activities upon request
  • Maintain personal knowledge by completing in-house training and workbooks
  • Other duties assigned by: Food & Beverage Director, Food & Beverage Managers and Shift Supervisors

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time position(s); must be available for all shifts, weekends and holidays.
Wage: 
Based on qualifications
Qualifications: 

Education: High School Diploma or GED.

Experience: One year minimum full menu cooking experience at a high volume restaurant or a culinary certificate or degree.

Knowledge: Knowledge of basic cooking skills and kitchen practices. Knowledge of company policies and procedures after completion of orientation. Department policies, procedures and recipes after (90) day probationary period. Safe food handling procedures including safe temperatures and cross contamination.

Skills & Abilities: Must have ability to handle a stressful, fast paced environment. Must be able to resolve situations as they present themselves, and be able to think quickly to resolve them with good judgment. Must be able to prioritize and handle several tasks at one time with constant interruptions. Must have excellent interpersonal communication skills. Must be able to work any day/shift, holidays and weekends.

TOOLS AND EQUIPMENT USED: Stoves, grills, shams, mixers, food slicer, sharp knives, and dishwasher.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of a shift.
  • Lift and carry 30 pounds while performing the following: bending, squatting, kneeling, reaching, twisting and rotating as required.

Duties: 

  • Focus on the preparation of daily menu items to ensure the quality and consistency of daily products while contributing to the customers Total Experience.
  • Organize and clean all coolers, freezers and dry storage.
  • Follow all sanitation and safety procedures
  • Correctly operate and maintain all grills, fryers, broilers, ovens, shams and steamers.
  • Stock, clean, and sanitize your work station consistently throughout your shift
  • Follow and execute established recipes and procedures
  • Follow direction and guidance from Lead Cook, Sous Chef and Executive Chef
  • Follow all SOP’s for all menu item production
  • Contribute in a positive and creative manner with specials and promoting menu items
  • Display a positive attitude, good work ethic and team orientated mentality
  • If directed assist all other food service areas as needed or required.
  • All other duties as assigned.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Full-time positions. Must be available to work all shifts, holidays and weekends.
Wage: 
$10.75 per hour
Qualifications: 

Education: High school diploma or GED.

Experience: Security experience preferred. Previous experience working with the public.

Required Training: Must successfully complete First Aid, CPR, AED, and department computer training. Must attend all mandatory training.

**All training is provided here on site.

Skills and Abilities:

  • Must be flexible with days and hours available for work.
  • Ability to pass a written test with a minimum score of 60%.
  • Must have excellent written and oral English communication skills.
  • Must maintain strict confidentiality.
  • Be able to make quick decisions and sound judgment calls.
  • Must have excellent observation skills.
  • Must be able to handle high stress situations.
  • Must display and exercise honesty and integrity.
  • Must be non-discriminatory in all actions.

TOOLS AND EQUIPMENT USED: Radios, Medical Equipment, Jeep, Ranger and computer.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

An employee could have the following physical demands placed upon them:

  • Stand/walk for up to 7 hours of an 8-hour shift.
  • Lift up to 30 pounds multiple times when on floor duty.
  • Must be able to use both right/left hands
  • Must be able to use both right/left feet.
  • Must be able to bend, squat, kneel, reach, twist and rotate as needed.

Depending on daily activities, expectations may exceed what is listed above.

Duties: 
  • Provide overall security and safety for patrons, employees and assets.
  • Provide escorts for a variety of items as needed.
  • Ensure company policy and procedures are followed; report violations.
  • Check ID’s, issue wristbands to minors, ensure that alcohol doesn’t leave the premises and ensure that no weapons are on premises.
  • Patrol outside watching for potential hazards and illegal activity.
  • Assist with bus arrivals and departures.
  • Provide internal and external customer service.
  • Provide support during any scenario that presents itself; including medical incidents or any other natural or manmade emergency when necessary.
  • Assist other departments / agencies as requested and needed.
  • Assist in determining when a customer’s behavior must be addressed.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Must be able to handle constant interruptions. The noise level can be extremely high and there may be excessive exposure to cigarette smoke on the Gaming Floor. Employee could be exposed to inclement weather while on certain assignments.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume. Due consideration will be given to specialized education and experience. Candidates are subject to oral interview, reference checks, FBI background investigation. Job related test may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time position(s); Must be available for all shifts, weekends and holidays.
Wage: 
$10.00/hour
Qualifications: 

Education: High School Diploma or GED.

Experience: No formal cooking experience necessary; Must have the desire to learn the art of cooking and new recipes.

Knowledge: Knowledge of company policies and procedures after completion of orientation. Department policies, procedures and recipes after (90) day probationary period.

Skills & Abilities: Must exhibit a positive attitude and have the ability to handle a stressful, fast paced environment. Must be able to resolve situations as they present themselves and be able to think quickly to resolve them with good judgment. Must be able to prioritize and handle several tasks at one time with constant interruptions. Must have excellent interpersonal communication skills. Must be able to work any day/shift, holidays and weekends.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of a shift.
  • Lift and carry 30 pounds while performing the following: bending, squatting, kneeling, reaching, twisting and rotating as required.
Duties: 
  • Organize and clean all coolers, freezers and dry storage.
  • Follow all sanitation and safety procedures
  • Correctly operate and maintain all grills, fryers, broilers, ovens, shams and steamers.
  • Stock, clean, and sanitize your work station consistently throughout your shift
  • Follow and execute established recipes and procedures
  • Follow direction and guidance from Lead Cook, Sous Chef and Executive Chef
  • Follow all SOP’s for all menu item production
  • Contribute in a positive and creative manner with specials and promoting menu items
  • Display a positive attitude, good work ethic and team oriented mentality
  • If directed assist all other food service areas as needed or required.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work in close proximity with co-workers in a confined area. Warm conditions and hazard of burns and cuts. Noise and smoke level is moderate.

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time position(s). Hours of operation are 8 AM to 3 AM. Must be able to work all shifts, weekends & holidays.
Wage: 
$10.00 per hour + tips
Qualifications: 
  • High School Diploma or GED
  • Must possess and maintain a current/valid chauffeur's license. Must meet all insurance carrier requirements.
  • Must know rules of the highway and have knowledge of vehicular systems and be able to detect deficiencies for repair.
  • Must present oneself in a professional, congenial and hospitable manner at all times and provide excellent customer service. Must be a team player and communicate in a relaxed and calm manner with all customers.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to drive 8-10 hour shift in sometimes hazardous weather and road conditions.
  • Must be able to stand for up to 7 hours of an 8 hour shift.
  • Must be able to bend, squat, reach, pull, push and lift up to 60 pounds occasionally.
  • Lift up to 30 pounds multiple times when on floor duty.

Duties: 
  • Greet patrons and provide customer service.
  • Deliver and retrieve luggage to/from hotel rooms as requested by hotel staff or guests.
  • Follow policies and procedures in regard to patron's coats and outerwear and perform coat check operations.
  • Deliver amenities to hotel rooms when requested by Supervisor.
  • Drive shuttle vans for pick up and drop off from RV park and at area participating motels. Provide other transportation services as directed.
  • Promote, keep up to date and maintain current knowledge on casino events.
  • Be knowledgeable of facility.
  • Report violations to Security when appropriate.
  • Check IDs, issue wristbands to minors and ensure that alcohol does not leave the premises.
  • Assist with bus arrivals and departures.
  • All other duties as assigned by Management.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Must be physically able to work under pressure and deadlines in a smoke and noise filled environment.

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time position(s); Must be available for all shifts, weekends and holidays. (Positions in all kitchens)
Wage: 
Based on experience
Qualifications: 

Education: High School Diploma or GED.

Experience: One year minimum full menu cooking experience at a high volume restaurant or a culinary certificate or degree.

Knowledge: Knowledge of basic cooking skills and kitchen practices. Knowledge of company policies and procedures after completion of orientation. Department policies, procedures and recipes after (90) day probationary period. Safe food handling procedures including safe temperatures and cross contamination.

Skills & Abilities: Must have ability to handle a stressful, fast paced environment. Must be able to resolve situations as they present themselves, and be able to think quickly to resolve them with good judgment. Must be able to prioritize and handle several tasks at one time with constant interruptions. Must have excellent interpersonal communication skills. Must be able to work any day/shift, holidays and weekends.

TOOLS AND EQUIPMENT USED: Stoves, grills, shams, mixers, food slicer, sharp knives, and dishwasher.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of a shift.
  • Lift and carry 30 pounds while performing the following: bending, squatting, kneeling, reaching, twisting and rotating as required.

Duties: 
  • Focus on the preparation of daily menu items to ensure the quality and consistency of daily products while contributing to the customers Total Experience.
  • Organize and clean all coolers, freezers and dry storage.
  • Follow all sanitation and safety procedures
  • Correctly operate and maintain all grills, fryers, broilers, ovens, shams and steamers.
  • Stock, clean, and sanitize your work station consistently throughout your shift
  • Follow and execute established recipes and procedures
  • Follow direction and guidance from Lead Cook, Sous Chef and Executive Chef
  • Follow all SOP’s for all menu item production
  • Contribute in a positive and creative manner with specials and promoting menu items
  • Display a positive attitude, good work ethic and team orientated mentality
  • If directed assist all other food service areas as needed or required.
  • All other duties as assigned.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time positions. Must be available to work all days, holidays and weekends.
Wage: 
$11.25 / hour + tips
Qualifications: 

Education: High School Diploma or GED.

Experience: Previous housekeeping experience preferred, but training will be provided.

Knowledge: Previous commercial cleaning knowledge preferred.

Skills & Abilities: Must be able to work within time constraints under pressure in a physically demanding, fast paced environment. Must be self-motivated and have good public relation skills. Must be an active team player and demonstrate supportive behaviors towards peers and superiors.

TOOLS AND EQUIPMENT USED: Commercial and non-commercial carpet machines, vacuum cleaners, tile scrubbers, air compressors, commercial washers/dryers/ironers, FDU machine, computer, printer and interactive radios.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In an 8-hour shift, this employee will have the following physical demands placed upon them:

  • Stand/walk for 7 hours of an 8-hour shift.
  • Sit for 2 hours of an 8-hour shift.
  • Lift and carry up to 40 pounds frequently, during shift.
  • Move dressers and flip mattresses occasionally without assistance.
  • Must be able to push/pull a fully loaded supply cart up to 40 pounds.
  • Must be able to wear non-latex gloves for the cleaning rooms.
  • Must be able to use both hands for repetitive motions during shift performing simple grasping, pushing, pulling and fine manipulation.
  • Must be able to bend, squat, kneel, reach, crawl, twist, and rotate continuously during shift.

Must be able to work with the following cleaners:

Chlorine, acid, alkaline, alcohol, petroleum, chloride, and ammonia based products, flammable aerosols, spa/whirlpool cleaner, solvents and bleach.

Duties: 
  • Responsible for cleaning hotel rooms and hotel department areas.
  • Stock supply cart with linen, amenities, and cleaning supplies as needed.
  • Sort linen before transporting to laundry and place soiled and hazardous linens into its proper place.
  • Clean rooms and run treatments according to standards.
  • Report needed room repairs.
  • Follow procedures for abandoned guest items.
  • Report for end of day assignments.
  • Assist staff complete room assignments.
  • Report all accidents, injuries and customer issues.
  • Accept quality/quantity control feedback.
  • Demonstrate good communication and team member behaviors.
  • Clean pool area and fitness areas.
  • Clean RV Park areas.
  • Perform quarterly spring-cleaning.
  • Flip and rotate mattresses.
  • Clean AC/heat units.
  • Clean carpets.
  • Service assigned vacuum cleaner.
  • Assist in laundry as directed.
  • Practice safety at all times and be observant of hazards.
  • Fill in when necessary to perform Room Checker duties.
  • Perform other duties as assigned.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Full-time position; must be available to work all days, weekends and holidays.
Wage: 
$10.50/hour or $0.50 above current room attendant wage
Qualifications: 

Education: High School Diploma or GED

Experience: Minimum of 1 year casino room attendant experience with satisfactory performance within the Island Resort & Casino.

Knowledge: Knowledge and understanding of Company policies and procedures upon completion of orientation. Knowledge and understanding of departmental policies and procedures upon completion of 90-day probationary period.

Skills and Abilities: Must enjoy working with the public and maintain good interpersonal and communication skills. Must be able to perform well in a team environment, be able to work under pressure in a fast paced environment with the ability to handle stressful situations as they present themselves while maintaining a professional image. Must be self-motivated with the ability to multi-task. Must be flexible with days and hours available for work. Must maintain strict customer, co-worker, and company confidentiality.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In an 8-hour shift, this employee will have the following physical demands placed upon them:

  • Stand/walk for 7 hours of an 8-hour shift.
  • Sit for up to 1 hours of an 8-hour shift.
  • Lift and carry up to 40 pounds frequently, during shift.
  • Crawl occasionally for cleaning baseboards and elevator tracks.
  • Move dressers and flip mattresses occasionally without assistance.
  • Must be able to push a fully loaded supply cart.
  • Must be able to wear non-latex gloves for the cleaning of rooms.
  • Must be able to work with the following cleaners: Chlorine based, acid based, ammonia based, shine-up, dusting spray and spa/whirlpool cleaner. (sanity 10)
  • Must be able to use both right/left hands for repetitive motion throughout the shift.
  • Must be able to bend, squat, kneel, reach, twist, and rotate as needed during shift.
  • Depending on daily activities, all requirements during a shift may vary from what is listed above.

Duties: 
  • Same duties as a Guest Room Attendant in addition to the following:
  • Train and orientate new staff in accordance to departmental policies and procedures.
  • Promote the concept of good communication, support supervisor decisions, foster teamwork concept throughout the staff and department.
  • Keep supervisor up to date on all developments and happenings as they occur.
  • Assign rooms to be serviced and additional cleaning duties as needed to room attendants in the absence of supervisor.
  • Inspect hotel rooms for quality assurance and cleanliness and call all completed rooms to front desk to be released to customers.
  • Review and sign daily time sheets in the absence of supervisor.
  • Inform supervisor of needed inventory and supplies to be ordered.
  • Fill out incident reports when needed and turn into supervisor for follow up.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time positions. Must be available for all shifts, holidays and weekends are a must.
Wage: 
$7 hour + tips
Qualifications: 

Education: High School Diploma or G.E.D.

Experience: Bar experience preferred, but on the job training will be provided.

Knowledge: Knowledge and understanding of Company policies and procedures after completion of orientation. Knowledge and understanding of departmental policies and procedures upon completion of 90-day probationary period.

Skills and Abilities: Must have good interpersonal and communication skills along with being able to multi-task. Must be flexible with days and hours available for work. Must be able to make quick decisions and sound judgment calls. Must maintain strict customers, co-workers and company confidentiality.

The physical demands described here are represented to those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of an 8 or 10-hour shift. (Depending on day/night shift)
  • Lift and carry up to 30 pounds repetitively during shift without assistance.
  • Must be able to push a fully loaded beverage cart weighing up to 50 pounds without assistance.
  • Must be able to bend, squat, kneel, reach, twist, and rotate as needed during shift.
  • Depending on daily activities, all requirements during a shift may vary from what is listed above.

Duties: 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide superior customer service to all customers, internal and external
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Maintain and clean lounge area as needed
  • Serve beverages to customers as requested
  • Follow established procedures for making and serving drinks in all areas of the bar
  • Complete prep work on a daily basis or when needed due to special activities such as; lounge entertainment, concerts, weddings and/or special events
  • Run till accurately and reconcile all till paperwork
  • Follow floor schedule of assigned areas for appropriate shift
  • Follow dress code and established bar procedures
  • Work closely with Security on alcohol monitoring and cut off’s within the casino
  • Notify Security of under age drinking or suspected false I.D.’s.
  • Check in and verify stock, liquor, beer, give check to vendor, and when times permits put stock away
  • Perform inventory for the first of each month and restock inventory as needed
  • At beginning of shift go to cage and get correct number of tills needed for shift, verify cash in drawers, and distribute to appropriate areas of the bar
  • At shift change go to cage, get correct number of tills needed for shift, verify cash in drawers, and distribute to appropriate areas of the bar. Collect 1st shift tills, count money, record cash count sheets, verify, hand money bag in to cage, and count tips before leaving
  • Check and maintain all pop stations to ensure boxes are hooked up and working correctly
  • Check and maintain coffee machines on gaming floor
  • Stock and deliver pop cart to poker room as needed
  • Maintain and fill all condiments (straws, napkins, cups, creamer, sugar and coffee pots) in poker room as needed
  • Maintain and clean poker pit, such as; clean ashtrays, wipe down tables, remove all dirty glasses, and anything else asked by Pit Bosses and/or Floor Managers
  • Clean drink machines on a weekly basis such as; malt machine, hot chocolate machine, daiquiri machines, margarita machines and all ice bins
  • Clean, sanitize and shine daily; front and back bar completely, cabinets, and back liquor room
  • Stock all extra liquor, stock and distribute bar glasses as needed in all areas
  • Prepare condiment trays as needed throughout the day
  • Stock straws, napkins, sugars, creamers, and matches at all bars and pop stations
  • Oversee laundering of towels and restocking
  • Work beverage cart on golf course as assigned.

Work Environment: The environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. The work environment is stressful, chaotic, and extremely loud. The noise level at the Bar can reach 77 to 82 decibels for extended periods of time when lounge entertainment is present. The Bar area is small, crowded and always shared with other co-workers performing their job concurrently. Employees are exposed to second-hand smoke that front-line employees typically come into contact with.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions; available for all shifts, weekends and holidays
Wage: 
Depending on outlet
Qualifications: 

MUST BE WILLING TO CROSS-TRAIN TO WORK IN ALL AREAS OF FOOD SERVICE.

Education: High School Diploma or GED.

Experience: Previous restaurant and food handling experience is preferred. Previous experience operating a cash register, with basic cash handling skills, preferred and basic computer knowledge. On the job training is provided.

Knowledge, Skills & Abilities: Must be able to multi-task and react to changing priorities along with being organized. Must be a team player with good communication skills and have proven dependability and reliability. Must have the ability to maintain a professional, friendly and courteous demeanor. Must be flexible with days and hours available for work. Must be able to handle high stress situations and make quick decisions and sound judgment calls as they present themselves. Must maintain strict customers, co-workers, and Company Confidentiality.

TOOLS AND EQUIPMENT USED: Cash register, coffee maker, waffle cone maker, pop dispenser, liquor control system, cash validator, telephone/paging system and other equipment that is normally used in the day-to-day operation of a restaurant.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/ Walk for 90% of a shift.
  • Lift and carry up to 50 pounds repetitively during a shift without assistance.
  • Must be able to use both right/left hands for repetitive motion.
  • Must be able to bend, squat, kneel, reach, twist, and rotate repetitively during shift.
  • Depending on daily activities, all requirements during a work shift may be higher or lower than what is listed above.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions. Must have ability to work in a confined work area. The working condition can become very warm and extremely busy. Must be able to tolerate constant interruptions, large crowds, excessive smoke and noise. Must be able to handle busy periods with multiple customers while staying calm and working efficiently. Must be able to work alone and unsupervised.

Duties: 
  • Provide superior customer service to customers.
  • Take and document reservations.
  • Buss tables, accept and deliver food orders.
  • Follow till procedures as established, paying close attention to all discounts, coupons, club redemptions, department charges, direct billing, credit cards and room charges.
  • Stock inventory and perform general cleaning of dining area.
  • Complete prep work as needed.
  • Reconcile tills and complete reports accurately.
  • Other related duties assigned or requested by Director, Manager, and Assistant Manager.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time positions. Must be available to work all shifts, holidays and weekends. Must be willing to call Bingo.
Wage: 
$6.35 per hour + tips
Qualifications: 
  • High School Diploma or GED
  • Basic computer experience preferred.
  • Basic knowledge of bingo operations. Knowledge and understanding of Casino policies and procedures after completion of orientation.
  • Must have proven customer service skills; Must have the ability to maintain a professional, friendly, and courteous demeanor and be able to handle high stress situations as they present themselves. Must have excellent verbal and written communication skills along with having strong interpersonal and organizational skills; Must have excellent mathematical skills. Must be a team player and have proven dependability and reliability. Must be flexible in the days and shifts available for work; Must be able to maintain a strict confidentiality with all information.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (Shifts vary, Monday through Saturday / 7 hour shifts, Sunday / 12 hour shift.)

  • Lift and carry up to 5-10 pounds frequently and 50 pounds occasionally during a shift.
  • Use of both right and left hands for repetitive motion, performing simple grasping, pushing, pulling and fine manipulation.
  • Must be able to bend, squat, kneel, reach, twist, and rotate as needed during the shift.
  • **All other physical requirements depend on which bingo function is being performed;
  • Stand/walk for 80% of shift while running bingo.
  • Sit for 80% of shift while calling bingo or in cashier position.
  • Depending on daily activities, all requirements may vary from what is listed above.
Duties: 
  • Provide excellent customer service to customers, internal and external alike.
  • Sell bingo cards to customers and provide change if needed.
  • Verify winning numbers and do proper payout to winning customer.
  • Perform inventory of bingo cards issued for session.
  • Remain familiar with Player’s club earning/redemption procedures.
  • Ensure proper procedures are being followed for all games.
  • Keep bingo tables free and clear of used cards and other debris.
  • Perform data entry when needed.
  • All other duties as assigned.

The work environment that this position will deal with can become very noisy due to the number of customers present. Cigarette smoke must also be tolerated as for the level can become excessive.

When performing cashier position, must be able to work in confined work area with other co-workers present.

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
BASED ON QUALIFICATIONS
Wage: 
PART TIME POSITION(S); MUST BE AVAILABLE FOR ALL SHIFTS, WEEKENDS & HOLIDAYS.
Qualifications: 

Education: High School Diploma or GED.

Experience: Two years minimum of full menu cooking experience or a culinary certificate or degree.

Knowledge: Knowledge of basic cooking, food ordering, and leadership skills. Knowledge of company policies and procedures after completion of orientation. Department policies, procedures and recipes after (90) day probationary period. Safe food handling procedures including safe temperatures and cross contamination.

Skills & Abilities: Must have ability to handle a stressful, fast paced environment. Must be able to resolve situations as they present themselves, and be able to think quickly to resolve them with good judgment. Must be able to prioritize and handle several tasks at one time with constant interruptions. Must have excellent interpersonal communication skills. Must be able to work any day/shift, holidays and weekends.

TOOLS AND EQUIPMENT USED: Stoves, grills, shams, mixers, food slicer, sharp knives, and dishwasher.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of a shift.
  • Lift and carry 30 pounds while performing the following: bending, squatting, kneeling, reaching, twisting and rotating as required.
Duties: 
  • Focus on the preparation of daily menu items to ensure the quality and consistency of daily products while contributing to the customers Total Experience.
  • Organize and clean all coolers, freezers and dry storage.
  • Follow all sanitation and safety procedures
  • Correctly operate and maintain all grills, fryers, broilers, ovens, shams and steamers.
  • Stock, clean, and sanitize your work station consistently throughout your shift
  • Follow and execute established recipes and procedures
  • Follow direction and guidance from Lead Cook, Sous Chef and Executive Chef
  • Follow all SOP’s for all menu item production
  • Contribute in a positive and creative manner with specials and promoting menu items
  • Display a positive attitude, good work ethic and team orientated mentality
  • If directed assist all other food service areas as needed or required.
  • All other duties as assigned.

SELECTION GUIDELINES:

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be available to work all shifts, holidays and weekends.
Wage: 
$11.00 per hour
Qualifications: 

Education: High School Diploma or GED

Experience: Previous bar experience preferred, but on the job training will be provided.

Knowledge: Knowledge and understanding of Company policies and procedures after completion of orientation. Knowledge and understanding of departmental policies and procedures after completion of 90 day probationary period.

Skills and Abilities: Must cooperate with other departments. Must maintain open lines of communication with management. Must be available to work any day or any shift, holidays and weekends.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for up to 90% of shift.
  • Lift and carry up to 30 pounds while being able to perform the following functions: bending, squatting, reaching, twisting, and rotating repetitively.
  • Lift approximately 30-180 pounds occasionally.
Duties: 
  • Check and restock all pop stations approximately every 2 hours
  • Replace empty syrup boxes as needed at all pop stations
  • Ensure all pop machines are correctly working
  • Check all coffee machines on main floor and restock coffee as needed
  • Fill all condiments as needed on counter and restock all cabinets
  • Fill and restock all stations with cups
  • Repeat above process in convention area
  • Break down cardboard boxes and take out to garbage
  • Restock main bar beer coolers
  • Assist bar staff in stocking coolers as needed
  • Check and restock Banana bar if necessary
  • Check in liquor order in as needed and put stock away
  • Dispose of all empty cans and bottles in the proper waste containers
  • Assist bar staff in picking up glassware on gaming floor
  • Maintain and clean the following areas; receiving beer room, back liquor room, showroom bar and convention bar or any other areas as requested by management
  • Set up and assist with all outdoor concerts
  • Assist with the following Food & Beverage areas as requested; kitchen, restaurant, firekeepers bar, snack bar, banana bar and island bar
  • Assist with all convention bars such as stocking liquor and beer
  • Set up and run champagne fountain and clean when event is complete
  • Maintain stock in back liquor room
  • Cover for other bar backs when on break
  • Assist new hires with bar back procedures
  • Pick up parts of stock merchandise when needed
  • Deliver food to Hannahville for outdoor concert or off premises catering as needed
  • Clean glass washers weekly
  • Clean beer taps bi-weekly
  • Clean syrup hoses, drink lines, drink machines and coffee machines weekly
  • Monitor CO2 usage
  • Maintain inventory at an acceptable level and place orders for all complimentary items, beer wine and condiments as needed
  • Store all unused equipment
  • Provide proper storage of all deliveries and rotate stock
  • Maintain all equipment and provide minor repairs as required and/or requested
  • Contact proper personnel if major repairs are required
  • Perform monthly inventory
  • Restock after monthly inventory

WORK ENVIRONMENT: The work environment that this position will deal with can become very noisy due to the number of customers during an assigned shift. The work environment is stressful and chaotic, must be able to make quick decisions and sound judgment calls. Employees are exposed to second-hand smoke and excessive noise in the bar and dining areas.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
FULL TIME POSITION(S); MUST BE AVAILABLE FOR ALL SHIFT, WEEKENDS AND HOLIDAYS
Wage: 
BASED ON EXPERIENCE
Qualifications: 

Education: High School Diploma or GED.

Experience: Two years minimum of full menu cooking experience or a culinary certificate or degree.

Knowledge: Knowledge of basic cooking, food ordering, and leadership skills. Knowledge of company policies and procedures after completion of orientation. Department policies, procedures and recipes after (90) day probationary period. Safe food handling procedures including safe temperatures and cross contamination.

Skills & Abilities: Must have ability to handle a stressful, fast paced environment. Must be able to resolve situations as they present themselves, and be able to think quickly to resolve them with good judgment. Must be able to prioritize and handle several tasks at one time with constant interruptions. Must have excellent interpersonal communication skills. Must be able to work any day/shift, holidays and weekends.

TOOLS AND EQUIPMENT USED: Stoves, grills, shams, mixers, food slicer, sharp knives, and dishwasher.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Stand/walk for 90% of a shift.

Lift and carry 30 pounds while performing the following: bending, squatting, kneeling, reaching, twisting and rotating as required.

Duties: 
  • Assume responsibility for problem resolution in the absence of management.
  • Assist with issuing disciplinary paperwork for procedure and policy violations as needed up to and including termination.
  • Assist with training of all food production and sanitation.
  • Assist with placing food orders with distributors and keeping inventory.
  • Maintain coolers and freezers to meet sanitation requirements.
  • Monitor all activities for safety, report all hazards and injuries to management.
  • Maintain a fully effective staff, call in or send home upon customer demand.
  • Complete reports required by management such as waste lists and food usage.
  • Inform management of customer preferences for menu updates and assist in menu developments.
  • Assist all other food service areas as needed or required.

SELECTION GUIDELINES:

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be flexible and available for all shifts, holidays and weekends.
Wage: 
Based on experience
Qualifications: 

The Hair Stylist is trained and licensed to style, cut and color hair for the guest. They are professionals with experience in a salon. The Hair Stylist must be knowledgeable about all offerings in the salon menu. They must possess a technical understanding of product ingredients and possess excellent cleanliness and sanitation skills.

Education: High School Diploma or GED. Current State of Michigan License and Certification

Experience: Must have minimum of 2 years Hair/Color experience in a Spa/Salon setting. Proven Retail Sales experience

Knowledge: Spa and Salon experience, excellent customer service skills

Skills and Abilities: Must have proven customer service and communication skills. Must be able to prioritize and handle several tasks at one time. Must be organized and able to work under pressure. Must maintain a neat, clean, and professional image. Must be available and willing to work any hours/any days.

TOOLS AND EQUIPMENT USED: Blow Dryer, Curling Iron, Flat Iron, Brushes, Clippers and Scissors

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand for up to 8 hours of an 8-hour shift.
  • Walk for up to 8 hours of an 8-hour shift.
  • Sit for up to 8 hours of an 8-hour shift.
  • Lift and carry up to 5-20 pounds frequently.
  • Must be able to bend, squat, kneel, reach, twist, and rotate as needed.
  • Ability to use both right/left hands for repetitive motion performing simple grasping, pushing, pulling, and fine manipulation.
Duties: 
  • Be on time for your shift, prompt with each appointment and perform sessions with total focus on safety, attention and timeliness.
  • Provide consistent professional hair styling, hair cutting and hair coloring in accordance with spa protocols and accepted certification practices.
  • Be flexible with your schedule, supporting the needs of the spa.
  • Properly care for equipment and use proper amounts of product to assist with cost controls.
  • Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
  • Actively promote home care products, meeting minimum retail sales goals.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
  • Perform prep work and properly clean and restock work area as required.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
  • Handle guests’ questions and concerns professionally and courteously.
  • Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
  • Possess ability to work without direct supervision.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • Assist in all areas of spa operation as requested by management.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
LIMITED HOURS AS NEEDED / AS SCHEDULED FOR BRIDAL AND SPECIAL EVENTS ONLY
Wage: 
BASED ON EXPERIENCE
Qualifications: 

Education:

High School Diploma or GED.

Current State of Michigan License and Certification

Experience:

Must have minimum of 2 years Hair/Color experience in a Spa/Salon setting. Proven Retail Sales experience

Knowledge:

Spa and Salon experience, excellent customer service skills

Skills and Abilities:

Must have proven customer service and communication skills. Must be able to prioritize and handle several tasks at one time. Must be organized and able to work under pressure. Must maintain a neat, clean, and professional image. Must be available and willing to work any hours/any days.

TOOLS AND EQUIPMENT USED:

Blow Dryer, Curling Iron, Flat Iron, Brushes, Clippers and Scissors

PHYSICAL DEMANDS:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Stand for up to 8 hours of an 8-hour shift.
  • Walk for up to 8 hours of an 8-hour shift.
  • Sit for up to 8 hours of an 8-hour shift.
  • Lift and carry up to 5-20 pounds frequently.
  • Must be able to bend, squat, kneel, reach, twist, and rotate as needed.
  • Ability to use both right/left hands for repetitive motion performing simple grasping, pushing, pulling, and fine manipulation.
Duties: 
  • Be on time for your shift, prompt with each appointment and perform sessions with total focus on safety, attention and timeliness.
  • Provide consistent professional hair styling, hair cutting and hair coloring in accordance with spa protocols and accepted certification practices.
  • Be flexible with your schedule, supporting the needs of the spa.
  • Properly care for equipment and use proper amounts of product to assist with cost controls.
  • Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
  • Actively promote home care products, meeting minimum retail sales goals.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
  • Perform prep work and properly clean and restock work area as required.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
  • Handle guests’ questions and concerns professionally and courteously.
  • Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
  • Possess ability to work without direct supervision.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • Assist in all areas of spa operation as requested by management.

SELECTION GUIDELINES:

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

How To Apply

To apply for any of the positions listed above, please complete an application for employment and return it to the Human Resources Office located inside the Island Resort & Casino. Entrance is located to the right of the Bingo Hall. Applications can also be mailed to:
Island Resort & Casino
Attn: Human Resources
W 399 Hwy 2 & 41
PO Box 351
Harris, MI 49845

Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

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