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Employment

Additional Info

Potential Employees

Thank you for visiting the Island Resort & Casino’s employment website. Wholly owned and operated by the Hannahville Indian Community, the Island Resort & Casino has been an industry leader in entertainment for over 20 years. We take pride in our commitment to customer service and the ability to provide each of our guests with their “total experience”. As a continuously growing enterprise, we are constantly seeking talented and motivated individuals who can contribute to the overall success of our organization.

The Island Resort & Casino is pleased to offer a highly competitive compensation package coupled with a diverse assortment of health and work-life benefits that allow our employees to meet their financial obligations, maintain health and wellness, prepare for retirement and maintain a balance between work and home.

To fill out an Application for Employment, please click on the file under 'Additional Info' and download it to your computer. Open the file in Adobe Reader and click on "Fill & Sign" to complete.

Benefits

Based on eligibility, compensation packages can include:

  • Competitive wages and salaries.
  • Access to income protection programs such as life, disability & accidental death & dismemberment insurance.
  • Comprehensive wellness program.*
  • 401k retirement plans.*
  • Comprehensive health benefits.*
  • Paid holidays, leave-of-absence policies and vacation opportunities.*

*Eligibilty requirements apply.

Employment Statement To Applicants

In order to work at the Island Resort and Casino you:

  • Must be 18 years of age or older.
    * Select positions available for persons 16-17 years of age. Contact H.R. directly at 906-723-2040 for further details.
  • Have the legal right to work in the United States.
  • Must present proof of identity and employment eligibility.
  • Comply with Hannahville Indian Community's Drug & Alcohol Free Workplace Policy.

The Island Resort and Casino will keep all applications turned in, on-file for six (6) months. However, only applicants who have updated for a specific position in the past thirty (30) days will be considered for an interview. It is the applicant’s responsibility to call or stop in Human Resources to update their application with new or different information (Examples included: new phone number or update for a job posting).

Applicants will only be considered for positions that are listed on the application. If the application states “any”, the applicant may not always be considered for a position. A listing of positions can be found below.

Open Job Positions

Hours: 
Full-time and part-time position(s). Must be available to work all shifts, weekends & holidays.
Wage: 
CH 10
Qualifications: 

Education: High School Diploma or GED

Experience: Minimum of 1 ½ years Hospitality Experience and previous Supervisory experience preferred but not required.

Knowledge: Company policies and procedures after completion of orientation. Department policies and procedures after (90) day probationary period. Knowledge of resource allocation, problem resolution, production methods, and coordination of people

Skills & Abilities: Must have the ability to handle a stressful, fast paced environment. Must be able to resolve situations as they present themselves, and be able to think quickly to resolve them with good judgment. Must be able to prioritize and handle several tasks at one time with constant interruptions. Must have excellent interpersonal communications skills. Must have the ability to lead by example with superior customer service. Must maintain strict confidentiality with all information. Must be available to work any day/any shift, holidays and weekends. Must have an excellent proven and documented attendance and tardy record.

TOOLS AND EQUIPMENT USED: Infogenesis P.O.S. (point of sale). Computer, printer, copy machine, fax machine, phone and paging system.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Stand/walk for 90% of shift.
    • Lift and carry up to 30 pounds while being able to perform the following functions; bending, squatting, reaching, twisting, and rotating repetitively.

Duties: 
  • Resolve customer complaints/concerns regarding customer service.
  • Assist with scheduling of adequate staff, assign work duties.
  • Oversee training for staff in customer service, work procedure and policy.
  • Observe and evaluate staff and work procedures to ensure quality standards and excellent customer service.
  • Make recommendations for improvements on employee performance and quality service.
  • Record physical bar inventory at the beginning of each month
  • Work closely with F&B Manager(s) and Food and Beverage Director on special events in bar lounge, convention center/bar, showroom and outdoor catering events.
  • Monitor all coupons, discounts and receipts, ensuring all sales are registered. Monitor all voids, refunds, and till procedures for accuracy and procedure compliance.
  • Other related duties assigned or requested by Food & Beverage Director and Manager(s).

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Qualifications: 

Education: High School Diploma or GED.

Experience: Two years minimum of full menu cooking experience or a culinary certificate or degree.

Knowledge: Knowledge of basic cooking, food ordering, and leadership skills. Knowledge of company policies and procedures after completion of orientation. Department policies, procedures and recipes after (90) day probationary period. Safe food handling procedures including safe temperatures and cross contamination.

Skills & Abilities: Must have ability to handle a stressful, fast paced environment. Must be able to resolve situations as they present themselves, and be able to think quickly to resolve them with good judgment. Must be able to prioritize and handle several tasks at one time with constant interruptions. Must have excellent interpersonal communication skills. Must be able to work any day/shift, holidays and weekends.

TOOLS AND EQUIPMENT USED: Stoves, grills, shams, mixers, food slicer, sharp knives, and dishwasher.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of a shift.
  • Lift and carry 30 pounds while performing the following: bending, squatting, kneeling, reaching, twisting and rotating as required.
Duties: 
  • Assume responsibility for problem resolution in the absence of management.
  • Assist with issuing disciplinary paperwork for procedure and policy violations as needed up to and including termination.
  • Assist with training of all food production and sanitation.
  • Assist with placing food orders with distributors and keeping inventory.
  • Maintain coolers and freezers to meet sanitation requirements.
  • Monitor all activities for safety, report all hazards and injuries to management.
  • Maintain a fully effective staff, call in or send home upon customer demand.
  • Complete reports required by management such as waste lists and food usage.
  • Inform management of customer preferences for menu updates and assist in menu developments.
  • Assist all other food service areas as needed or required.

SELECTION GUIDELINES:

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part time position. Must be available for all shifts, weekends and holidays
Wage: 
Based on experience
Qualifications: 

Education: High School Diploma or GED.

Experience: One year minimum full menu cooking experience at a high volume restaurant or a culinary certificate or degree.

Knowledge: Knowledge of basic cooking skills and kitchen practices. Knowledge of company policies and procedures after completion of orientation. Department policies, procedures and recipes after (90) day probationary period. Safe food handling procedures including safe temperatures and cross contamination.

Skills & Abilities: Must have ability to handle a stressful, fast paced environment. Must be able to resolve situations as they present themselves, and be able to think quickly to resolve them with good judgment. Must be able to prioritize and handle several tasks at one time with constant interruptions. Must have excellent interpersonal communication skills. Must be able to work any day/shift, holidays and weekends.

TOOLS AND EQUIPMENT USED: Stoves, grills, shams, mixers, food slicer, sharp knives, and dishwasher.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of a shift.
  • Lift and carry 30 pounds while performing the following: bending, squatting, kneeling, reaching, twisting and rotating as required.

Duties: 
  • Focus on the preparation of daily menu items to ensure the quality and consistency of daily products while contributing to the customers Total Experience.
  • Organize and clean all coolers, freezers and dry storage.
  • Follow all sanitation and safety procedures
  • Correctly operate and maintain all grills, fryers, broilers, ovens, shams and steamers.
  • Stock, clean, and sanitize your work station consistently throughout your shift
  • Follow and execute established recipes and procedures
  • Follow direction and guidance from Lead Cook, Sous Chef and Executive Chef
  • Follow all SOP’s for all menu item production
  • Contribute in a positive and creative manner with specials and promoting menu items
  • Display a positive attitude, good work ethic and team orientated mentality
  • If directed assist all other food service areas as needed or required.
  • All other duties as assigned.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
PART TIME POSITION(S); MUST BE AVAILABLE FOR ALL SHIFTS, WEEKENDS & HOLIDAYS.
Wage: 
Based on qualifications.
Qualifications: 

Education: High School Diploma or GED.

Experience: One year minimum full menu cooking experience at a high volume restaurant or a culinary certificate or degree.

Knowledge: Knowledge of basic cooking skills and kitchen practices. Knowledge of company policies and procedures after completion of orientation. Department policies, procedures and recipes after (90) day probationary period. Safe food handling procedures including safe temperatures and cross contamination.

Skills & Abilities: Must have ability to handle a stressful, fast paced environment. Must be able to resolve situations as they present themselves, and be able to think quickly to resolve them with good judgment. Must be able to prioritize and handle several tasks at one time with constant interruptions. Must have excellent interpersonal communication skills. Must be able to work any day/shift, holidays and weekends.

TOOLS AND EQUIPMENT USED: Stoves, grills, shams, mixers, food slicer, sharp knives, and dishwasher.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of a shift.
  • Lift and carry 30 pounds while performing the following: bending, squatting, kneeling, reaching, twisting and rotating as required.

Duties: 
  • Focus on the preparation of daily menu items to ensure the quality and consistency of daily products while contributing to the customers Total Experience.
  • Organize and clean all coolers, freezers and dry storage.
  • Follow all sanitation and safety procedures
  • Correctly operate and maintain all grills, fryers, broilers, ovens, shams and steamers.
  • Stock, clean, and sanitize your work station consistently throughout your shift
  • Follow and execute established recipes and procedures
  • Follow direction and guidance from Lead Cook, Sous Chef and Executive Chef
  • Follow all SOP’s for all menu item production
  • Contribute in a positive and creative manner with specials and promoting menu items
  • Display a positive attitude, good work ethic and team orientated mentality
  • If directed assist all other food service areas as needed or required.
  • All other duties as assigned.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Full-time position(s) and part-time position(s) available. Must be available to work all shifts, holidays and weekends.
Wage: 
$10.00 per hour
Qualifications: 

Education: Must have High School Diploma or G.E.D.

Experience: Previous custodial experience preferred

Knowledge: Must have a working knowledge of cleaning equipment and supplies

Skills and Abilities: Must be detail oriented. Must be flexible and willing to work any day any shift. Must be willing and able to exercise the principles and practices of excellent Customer Service.

TOOLS AND EQUIPMENT USED: Commercial carpet/ floor scrubbers, extractors, buffers, vacuums, mops, buckets, wringers, dusters, brushes, gloves, safety glasses, aerosol cans, spray bottles. Basic carpentry and plumbing tools. Snowplowing equipment, man-lifts and ladders.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The essential duties of this position are capable of generating the following physical demands.

  • Stand for up to 7 hours of an 8-hour shift.
  • Sit for up to 3 hours of an 8-hour shift.
  • Walk for up to 7 hours of an 8-hour shift.
  • Must be able to climb ladders and utilize man-lift equipment as needed.
  • Must be able to lift and carry up to 30 pounds frequently during an 8-hour shift.
  • Must be able to work with the follow cleaners on a daily basis: acid based, ammonia based, and chlorine based.
  • Must be able to wear rubber gloves during the cleaning of bathrooms and the clean up of bodily fluids.
  • Must be able to use both hands for repetitive motion for up to 7 hours of an 8-hour shift.
  • Must be able to frequently bend, squat, reach, twist, and rotate as needed with an 8-hour shift.
Duties: 
  • Dust, sweep, rake, vacuum, wash, strip, wax, polish, shampoo, buff, bonnet and extract areas, equipment and or furnishings.
  • Fill Product dispensers such as toilet paper, hand towels, soap, etc.
  • Empty and reline trash receptacles.
  • Bale and dispose of cardboard.
  • Perform service calls.
  • Table and chair setup / teardown.
  • Seasonal ice removal / snow shoveling / salting necessary areas and surfaces.
  • Safely contain, clean, remove and dispose of bodily fluid spills and/or discharge.
  • Properly communicate safety concerns and or service needs to designated personnel.
  • All other duties as assigned by Manager and/or Supervisory Staff

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time positions. Must complete all eligibility requirements prior to the start of the class.
Wage: 
$8.90/hr during training period. $5.40/hr + tips upon successful completion of class
Qualifications: 

ALL TRAINING PARTICIPANTS THAT DO NOT SUCCESSFULLY COMPLETE TRAINING REQUIREMENTS WILL BE REQUIRED TO TRANSFER TO ANOTHER PT POSITION WITHIN THE CASINO. CLASS WILL RUN MONDAY-FRIDAY 8AM-4PM FOR 4 WEEKS. EXPERIENCED DEALERS MAY HAVE THE OPPORTUNITY TO TEST OUT EARLY.

Education: High School Diploma or G.E.D. Successful completion of Blackjack Class.

Experience: Blackjack experience preferred.

Knowledge: Knowledge of gaming policies and procedures.

Skills and Abilities: Must be able to work in a fast paced environment and handle high stress situations as they present themselves. Proven customer service skills, excellent math skills, and strong organizational and interpersonal skills and flexible to work any day/any shift.

TOOLS AND EQUIPMENT USED: Cards, card shufflers, card shoe, and chips.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand for 45 minutes of every hour while at the blackjack table.
  • Sit 15-minutes every hour.
  • Use both right/left hands for repetitive motion, performing simple grasping, pushing and pulling for 45 minutes out of every hour.
  • Bend, squat, kneel, reach, twist, and rotate as needed during shift.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Environment on Gaming Floor can be very fast paced and highly stressful with extreme exposure to noise and cigarette smoke.

Duties: 
  • Provide superior customer service to internal/external customers.
  • Ensure efficient operation of shift by performing the following:
    • Explain rules to players when opening tables, as required.
    • Maintain reasonable control of table by ensuring that no abusive language/ abusive action or excessive consumption of alcohol by any/all players.
  • Collect and pay all bets correctly.
  • Ensure that all bets conform to the prescribed table limit.
  • Properly maintain chip tray and mark tray according to proper denominations.
  • Sign all paperwork that pertains to the drop box of the gaming table, along with verifying for accuracy.
  • Ensure card members are rated.
  • Maintain integrity of the game at the highest possible level.
  • Report all errors directly to the Floor Supervisor.
  • Watch/report suspicious activities of all customers and/or co-workers.
  • Follow all table procedures.
  • Attend all dealer meetings.

PERIPHERAL DUTIES:

Other duties assigned by: Gaming Management.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; Successful completion of Blackjack Class and job related tests. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time position(s).Must be available for weekends and holidays.
Wage: 
$5.15 per hour + tips
Qualifications: 

Education: High School Diploma or GED.

Experience: Server experience preferred, but on the job training will be provided.

Knowledge: Knowledge and understanding of Company policies and procedures after completion of orientation. Knowledge and understanding of departmental policies and procedures upon completion of 90-day probationary period.

Skills & Abilities: Must have good interpersonal and communication skills along with being able to multi-task. Must be flexible with days and hours available for work. Must be able to make quick decisions and sound judgment calls. Must maintain strict customers, co-workers and company confidentiality.

TOOLS AND EQUIPMENT USED

Cash register, POS System, I.D. scanner/validator, currency scanner, specialty drink machines, beer taps, glass washers, coffee machines, soda dispenser, and telephone/paging system.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of a 6 or 8 hour shift. (Depending on day/night shift)
  • Lift and carry up to 35 pounds repetitively during shift without assistance
  • Must be able to use both right/left hands for repetitive motion
  • Must be able to push a fully loaded bus cart weighing up to 50 pounds without assistance
  • Must be able to bend, squat, kneel, reach, twist, and rotate as needed during shift
  • Depending on daily activities, all requirements during a shift may vary from what is listed above

Duties: 

ESSENTIAL DUITES AND RESPONSIBILITIES:

  • Provide excellent customer service at all times
  • Adhere to serving etiquette as shown in 4 star training program
  • Maintain a clean work area at all times and assist other team members in their sections as needed
  • Always adhere to all company policies, procedures and licensing laws
  • Check customers identification to ensure that they meet minimum age requirements for consumption of alcoholic beverage
  • Know how to process/handle all discounts/coupons, club redemptions, comps, department charges, direct billing, credit cards and room charges
  • Carry out instructions given by the Shift Supervisor or Management Team

PERIPHERAL DUTIES:

  • Work to anticipate guest needs and exceed customer expectations
  • Keep up to date with current promotions and new products
  • Participate and contribute at team meetings
  • Assist with convention center activities upon request
  • Maintain personal knowledge by completing in-house training and workbooks
  • Other duties assigned by: Food & Beverage Director, Food & Beverage Managers and Shift Supervisors

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part time position(s); must be available for all shifts to include weekends and holidays.
Wage: 
$10.00/hour
Qualifications: 
  • High School Diploma or GED
  • Previous experience preferred, but on the job training will be provided.
  • Knowledge and understanding of Company policies and procedures upon completion of orientation. Knowledge and understanding of Departmental policies and procedures upon completion of 90 day probationary period.
  • Must have the ability to communicate with team members and management both verbally and in writing. Must be available to work any day, any shift, holidays and weekends.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of shift.
  • Lift and carry up to 30 pounds while being able to perform the following functions: bending, squatting, reaching, twisting, and rotating repetitively.
  • Lift approximately 50-75 pounds for 20% of each shift.

Duties: 
  • Operate dishwasher properly paying special attention to the use of soaps and chemicals.
  • Wash and store all dining wares, cooking utensils, and grills.
  • Remove all recycling plastics and aluminum.
  • Remove all garbage and packaging cardboard as needed.
  • Dispose of fryer oil to proper recycling bins.
  • Maintain sanitation and cleanliness of work areas.
  • Maintain cleanliness and organization of chemical area.
  • Sweep and mop all floors in kitchen, dish room, cooler, and freezer areas.
  • Wash all floor mats at the end of each shift.
  • Perform proper maintenance of all equipment and report any problems to management.
  • Maintain organization of all storage containers, pots, pans, utensils, dinnerware, plates, and lids.
  • Follow established dress code and departmental procedures.
  • Bus tables in Restaurant when requested.
  • Assist with convention center activities and other functions as assigned.

The work environment for this position is a warm working condition of a busy kitchen with noise being at an acceptable level. Position can become very fast paced and must be able to handle stressful situations as they arise. In this environment you will have to work in a close confined work area with other co-workers present. Cigarette smoke is not a factor in this position as for the kitchen is a non-smoking areas.

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Full-Time & Part-Time Position(s): Hours are as scheduled, must be available to work all shifts, holidays & weekends.
Wage: 
FT: $10.75 / PT: $11.25
Qualifications: 

High School Diploma or GED.

Must have a minimum of 2 years proven consecutive customer service experience within the past 4 years.

Knowledge of basic computer software such as: windows, spreadsheets, and work documents.

Must have the ability to handle a stressful, fast paced environment. Must be able to resolve situations as they present themselves, and be able to think quickly to resolve them with good judgment. Must be able to prioritize and handle several tasks at one time with constant interruptions and deadlines. Must have excellent interpersonal communications skills. Must have the ability to lead by example with superior customer service. Must be able to quickly master new or job specific programs. Must be available to work any day/any shift, holidays and weekends.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of shift.
  • Sit for 10% of shift.
  • Lift and carry 5-20 pounds frequently during shift.
  • Lift and carry 30 pounds occasionally during shift.
  • Must be able and willing to walk as a fast pace throughout the casino during shift.
  • Must be able to frequently bend, squat, kneel, twist, and rotate as needed during an 8-hour shift.
  • Depending on daily activities, all requirements during a shift may be higher or lower than what is listed.

Must be efficient with general office equipment such as; computer, printers, copy machine, fax machine, postage machine, Infogenesis cash register, card embosser, two-way radios and telephone/paging system.

Duties: 
  • Provide superior customer service to all gaming patrons to ensure a superior entertainment experience.
  • Maintain close communication with VIP Service Hosts pertaining to VIP player information as well as potential new VIP players.
  • Communication between VIP Hosts and Island Club Hosts to ensure VIP Hosts maintain working knowledge of day to day operations within the Island Club.
  • Issue customer comment forms, receive and resolve customer complaints from the Gaming Facility.
  • Distribute and receive donation requests and win/loss requests and forward to appropriate Managers.
  • Maintain knowledge of and promote all upcoming promotions and Casino events.
  • Plan and execute promotions or events as well as follow through for all slot tournaments, party pits as well as special events as assigned by management.
  • Create accounts for all new members; issue new member benefits and explain in detail benefits of the Island Club to all new members.
  • Reprint lost cards requested by the player/customer.
  • Edit existing player accounts with up-to-date personal information and demographics.
  • Adjust existing player accounts to reflect the correct level achieved and explain in detail level benefits and what is expected of the player to maintain levels or move up as well as the results of not maintaining current levels.
  • Report all duplicate accounts on merge sheets.
  • Recognize player birthday and anniversaries with the appropriate benefits entitled to the player.
  • Enroll players into groups and redemptions for specific promotions.
  • Issue all area and casino hotel / motel packages. Report numbers at the end of the night to ensure proper reporting to marketing management.
  • Issue all point redemption requested.
  • Issue all promo cash coupons presented with proper codes to ensure proper reporting.
  • Report point redemptions and comps to be voided to Coordinator, Supervisor or Manager for proper follow through.
  • Issue drink coupons within guidelines, to all gaming patrons.
  • Issue requested packets of drink coupons to authorized management; maintain drink coupon log to ensure proper reporting to marketing management.
  • Issue manager comps for patrons as requested by authorized management personnel.
  • Enter all pit ratings for Island Club members as received from the Gaming department.
  • Present incorrect pit ratings to Coordinator, Supervisors or Manager for corrections.
  • Prepare all necessary paperwork for group tours prior to arrival; distribute necessary group tour changes to all departments.
  • Greet and depart all incoming group tours.
  • Execute specific bus promotions upon arrival.
  • Issue necessary promo cash to eligible group tour patrons.
  • Print and verify necessary bus reports to ensure accuracy of arriving groups and perks issued.
  • Document all necessary group tour information such as inaccuracies, patrons leaving early, patrons using others card or suspicious activity to Group Tour Manager.
  • Maintain necessary logs of coupons used for hotel packages, drink or other coupons issued by Island Club Staff to ensure proper audit trail.
  • Maintain a reasonable amount of floor time within a working shift. Administer services normally provided at the Island Club to enable customers to continue to game. The floor is monitored for possible high rollers as well as any special requests or questions that customers may approach a host with while gaming on the floor.
  • Work closely with other departments to assist in promotions, customer complaints or other duties requested by the department that entails delivery of customer service.
  • Answer all incoming phone calls to ticket sales.
  • Receive, prepare and sell all entertainment tickets and event tickets being sold at the ticket office.
  • Maintain customer information within ticketing system. Edit personal customer information and demographics as necessary.
  • Maintain daily ticket counts.
  • File as necessary paperwork for events sold with the appropriate concert file.
  • Maintain knowledge of all upcoming entertainment events as well as information pertaining to each artist to ensure customer questions is answered.
  • File all point of sale redemptions and comps forwarded from the Island Club on a daily basis.
  • Enter all entertainment customers from each event into a separate group in SuperPlaymate to ensure proper reporting to Marketing Management.
  • Maintain Ticket Sales till on a daily basis.
  • Maintain and enter data from coupons returned from conventions, mailers, or other coupons issued to ensure proper reporting for Marketing Management.
  • Mail information packets per phone request or manager request to potential customers.
  • Assist conventions in preparation of coupons or packets for upcoming events.
  • Assign pin numbers to all convention cards being issued within convention packets.
  • File daily log sheets, enter floor time and date entry on slot tournament results.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Environment on the Gaming Floor can be highly stressful and fast paced. The noise level can be extremely high with excessive exposure to cigarette smoke.

SELECTION GUIDELINES:

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time positions. Class will run 8 AM - 4 PM DAILY.
Wage: 
.50 cents above current wage when dealing poker. $9.45 during training period
Qualifications: 

Education: High School Diploma or G.E.D. Successful completion of Poker class

Experience: Poker experience preferred.

Knowledge: Knowledge of gaming policies and procedures.

Skills and Abilities: Must have ability to work in a fast paced environment and handle high stress situations as they present themselves. Must have proven customer service skills, excellent math skills, and strong organizational and interpersonal skills. Must be flexible to work any day/any shift.

TOOLS AND EQUIPMENT USED: Cards, chips, and dealer button

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Environment on Gaming Floor can be highly stressful and fast paced with a generally low noise level and a minimum exposure to cigarette smoke.

Duties: 
  • Provide superior customer service to internal/external customers in a professional manner.
  • Ensure efficient operation of shift by performing the following:
    • Explain rules to players when opening tables, as required.
    • Maintain reasonable control of table by ensuring that no abusive language/ abusive action or excessive consumption of alcohol by any/all players.
  • Accept/award bets correctly, enforce table rules and limits along with proper betting structure.
  • Knowledge of minimum buy-in for each game and the limits of that game.
  • Maintain chip tray and mark chips according to proper denominations, along with being accountable for any shortages or overages.
  • Follow paperwork procedures as they pertain to the opening of the gaming table, along with verifying the poker bank when necessary.
  • Knowledge of proper procedures how to handle jackpot promotion.
  • Explain different games offered in live-action as well as tournament games.
  • Knowledge and understanding of standard betting terminology and have the ability to explain procedures to customers.
  • Determine correct amounts for house rake.
  • Ensure player’s cards are present for rating.
  • Protect integrity of the game.
  • Report all errors directly to the Floor Supervisor.
  • Watch/report suspicious activities of all customers and/or co-workers.
  • Attend all dealer meetings.

SELECTION GUIDELINES:

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; Successful completion of Poker Class and job related tests. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-Time position(s). Shifts will be as follows; 4 AM - 12 Noon or 5 AM to 1 PM. Must also be available for weekends and holidays.
Wage: 
Dependent on Qualifications
Qualifications: 

EDUCATION & EXPERIENCE:

  • High School Diploma or GED.
  • Minimum 2 years formal baking experience in high volume environment with diverse bakery products.

KNOWLEDGE, SKILLS & ABILITIES:

  • Knowledge of moderate to advanced baking methods.
  • Excellent communication skills along with excellent organizational and follow-up skills.
  • Creative and detail oriented and have the ability to multi-task.
  • Must be able to handle multiple tasks while maintaining quality.

TOOLS AND EQUIPMENT USED: Ovens, shams, mixers, food slicer, knives, dishwasher, fryers and proofers.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for up to 90% of a shift.
  • Lift and carry up to 50 pounds repetitively and 80 pounds occasionally during each shift without assistance.
  • Must be able to bend, squat, kneel, reach, twist, and rotate as required while carrying 30 pounds.
  • Depending on daily activities, all requirements during a shift may vary from what is listed above.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

  • Fast paced environment and stressful situations with deadlines.
  • Work in close proximity with other co-workers in a confined work area.
  • Variation of temperature conditions to include warm conditions and hazard of burns and cuts.
  • Must be flexible in the days and shift available for work.
  • Noise and smoke level is moderate.
Duties: 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Read and execute established recipes and procedures.
  • Fabricate all baked goods including fillings, frostings, batters, mixes, and dough.
  • Ensure the quality and consistency of daily products.
  • Maintain order and cleanliness of all coolers, freezers, dry storage and the Bakery.
  • Adhere to sanitation and safety procedures.
  • Proper use and maintenance of all fryers, ovens, proofer and baking equipment.

PERIPHERAL DUTIES:

  • Notify Pastry Chef or Executive Chef(s) of discrepancies in inventory.
  • Stock and maintain order and cleanliness of all coolers, freezers and dry storage.
  • Assist with catering off premises functions when needed.
  • Follow guidance and direction of Pastry Chef or Executive Chef(s).

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-Time Positions - must have previous blackjack experience & successfully pass required course
Wage: 
$9.25 during training period. $5.40/hour + tips upon successful completion of class
Qualifications: 

Must complete all pre-employment eligibility requirements prior to the start of the class.

Education: High School Diploma or G.E.D. Must successfully complete Blackjack Class.

Experience: Blackjack experience preferred.

Knowledge: Knowledge of gaming policies and procedures.

Skills and Abilities: Must be able to work in a fast paced environment and handle high stress situations as they present themselves. Proven customer service skills, excellent math skills, and strong organizational and interpersonal skills and flexible to work any day/any shift.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand for 45 minutes of every hour while at the blackjack table.
  • Sit 15-minutes every hour.
  • Use both right/left hands for repetitive motion, performing simple grasping, pushing and pulling for 45
  • minutes out of every hour.
  • Bend, squat, kneel, reach, twist, and rotate as needed during shift.

Duties: 
  • Provide superior customer service to internal/external customers.
  • Ensure efficient operation of shift by performing the following:
    • Explain rules to players when opening tables, as required.
    • Maintain reasonable control of table by ensuring that no abusive language/ abusive action or
  • excessive consumption of alcohol by any/all players.
  • Collect and pay all bets correctly.
  • Ensure that all bets conform to the prescribed table limit.
  • Properly maintain chip tray and mark tray according to proper denominations.
  • Sign all paperwork that pertains to the drop box of the gaming table, along with verifying for accuracy.
  • Ensure card members are rated.
  • Maintain integrity of the game at the highest possible level.
  • Report all errors directly to the Floor Supervisor.
  • Watch/report suspicious activities of all customers and/or co-workers.
  • Follow all table procedures.
  • Attend all dealer meetings.
  • All other duties as assigned by Management.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Environment on Gaming Floor can be very fast paced and highly stressful with extreme exposure to noise and cigarette smoke.

SELECTION GUIDELINES:

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; Successful completion of Blackjack Class and job related tests. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time position(s). Hours of operation are 8 AM to 3 AM. Must be able to work all shifts, weekends & holidays.
Wage: 
$10.00 per hour + tips
Qualifications: 
  • High School Diploma or GED
  • Must possess and maintain a current/valid chauffeur's license. Must meet all insurance carrier requirements.
  • Must know rules of the highway and have knowledge of vehicular systems and be able to detect deficiencies for repair.
  • Must present oneself in a professional, congenial and hospitable manner at all times and provide excellent customer service. Must be a team player and communicate in a relaxed and calm manner with all customers.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to drive 8-10 hour shift in sometimes hazardous weather and road conditions.
  • Must be able to stand for up to 7 hours of an 8 hour shift.
  • Must be able to bend, squat, reach, pull, push and lift up to 60 pounds occasionally.
  • Lift up to 30 pounds multiple times when on floor duty.

Duties: 
  • Greet patrons and provide customer service.
  • Deliver and retrieve luggage to/from hotel rooms as requested by hotel staff or guests.
  • Follow policies and procedures in regard to patron's coats and outerwear and perform coat check operations.
  • Deliver amenities to hotel rooms when requested by Supervisor.
  • Drive shuttle vans for pick up and drop off from RV park and at area participating motels. Provide other transportation services as directed.
  • Promote, keep up to date and maintain current knowledge on casino events.
  • Be knowledgeable of facility.
  • Report violations to Security when appropriate.
  • Check IDs, issue wristbands to minors and ensure that alcohol does not leave the premises.
  • Assist with bus arrivals and departures.
  • All other duties as assigned by Management.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Must be physically able to work under pressure and deadlines in a smoke and noise filled environment.

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time position(s); must be available for all shifts, weekends and holidays.
Wage: 
Based on qualifications
Qualifications: 

Education: High School Diploma or GED.

Experience: One year minimum full menu cooking experience at a high volume restaurant or a culinary certificate or degree.

Knowledge: Knowledge of basic cooking skills and kitchen practices. Knowledge of company policies and procedures after completion of orientation. Department policies, procedures and recipes after (90) day probationary period. Safe food handling procedures including safe temperatures and cross contamination.

Skills & Abilities: Must have ability to handle a stressful, fast paced environment. Must be able to resolve situations as they present themselves, and be able to think quickly to resolve them with good judgment. Must be able to prioritize and handle several tasks at one time with constant interruptions. Must have excellent interpersonal communication skills. Must be able to work any day/shift, holidays and weekends.

TOOLS AND EQUIPMENT USED: Stoves, grills, shams, mixers, food slicer, sharp knives, and dishwasher.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of a shift.
  • Lift and carry 30 pounds while performing the following: bending, squatting, kneeling, reaching, twisting and rotating as required.

Duties: 

  • Focus on the preparation of daily menu items to ensure the quality and consistency of daily products while contributing to the customers Total Experience.
  • Organize and clean all coolers, freezers and dry storage.
  • Follow all sanitation and safety procedures
  • Correctly operate and maintain all grills, fryers, broilers, ovens, shams and steamers.
  • Stock, clean, and sanitize your work station consistently throughout your shift
  • Follow and execute established recipes and procedures
  • Follow direction and guidance from Lead Cook, Sous Chef and Executive Chef
  • Follow all SOP’s for all menu item production
  • Contribute in a positive and creative manner with specials and promoting menu items
  • Display a positive attitude, good work ethic and team orientated mentality
  • If directed assist all other food service areas as needed or required.
  • All other duties as assigned.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be available to work all days, holidays and weekends.
Wage: 
$10.00 per hour + tips
Qualifications: 

Education: High School Diploma or GED.

Experience: Previous housekeeping experience preferred, but training will be provided.

Knowledge: Previous commercial cleaning knowledge preferred.

Skills & Abilities: Must be able to work within time constraints under pressure in a physically demanding, fast paced environment. Must be self-motivated and have good public relation skills. Must be an active team player and demonstrate supportive behaviors towards peers and superiors.

TOOLS AND EQUIPMENT USED: Commercial and non-commercial carpet machines, vacuum cleaners, tile scrubbers, air compressors, commercial washers/dryers/ironers, FDU machine, computer, printer and interactive radios.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In an 8-hour shift, this employee will have the following physical demands placed upon them:

  • Stand/walk for 7 hours of an 8-hour shift.
  • Sit for 2 hours of an 8-hour shift.
  • Lift and carry up to 40 pounds frequently, during shift.
  • Move dressers and flip mattresses occasionally without assistance.
  • Must be able to push/pull a fully loaded supply cart up to 40 pounds.
  • Must be able to wear non-latex gloves for the cleaning rooms.
  • Must be able to use both hands for repetitive motions during shift performing simple grasping, pushing, pulling and fine manipulation.
  • Must be able to bend, squat, kneel, reach, crawl, twist, and rotate continuously during shift.

Must be able to work with the following cleaners:

Chlorine, acid, alkaline, alcohol, petroleum, chloride, and ammonia based products, flammable aerosols, spa/whirlpool cleaner, solvents and bleach.

Duties: 
  • Responsible for cleaning hotel rooms and hotel department areas.
  • Stock supply cart with linen, amenities, and cleaning supplies as needed.
  • Sort linen before transporting to laundry and place soiled and hazardous linens into its proper place.
  • Clean rooms and run treatments according to standards.
  • Report needed room repairs.
  • Follow procedures for abandoned guest items.
  • Report for end of day assignments.
  • Assist staff complete room assignments.
  • Report all accidents, injuries and customer issues.
  • Accept quality/quantity control feedback.
  • Demonstrate good communication and team member behaviors.
  • Clean pool area and fitness areas.
  • Clean RV Park areas.
  • Perform quarterly spring-cleaning.
  • Flip and rotate mattresses.
  • Clean AC/heat units.
  • Clean carpets.
  • Service assigned vacuum cleaner.
  • Assist in laundry as directed.
  • Practice safety at all times and be observant of hazards.
  • Fill in when necessary to perform Room Checker duties.
  • Perform other duties as assigned.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time position(s); Must be available for all shifts, weekends and holidays.
Wage: 
$10.00/hour
Qualifications: 

Education: High School Diploma or GED.

Experience: No formal cooking experience necessary; Must have the desire to learn the art of cooking and new recipes.

Knowledge: Knowledge of company policies and procedures after completion of orientation. Department policies, procedures and recipes after (90) day probationary period.

Skills & Abilities: Must exhibit a positive attitude and have the ability to handle a stressful, fast paced environment. Must be able to resolve situations as they present themselves and be able to think quickly to resolve them with good judgment. Must be able to prioritize and handle several tasks at one time with constant interruptions. Must have excellent interpersonal communication skills. Must be able to work any day/shift, holidays and weekends.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of a shift.
  • Lift and carry 30 pounds while performing the following: bending, squatting, kneeling, reaching, twisting and rotating as required.
Duties: 
  • Organize and clean all coolers, freezers and dry storage.
  • Follow all sanitation and safety procedures
  • Correctly operate and maintain all grills, fryers, broilers, ovens, shams and steamers.
  • Stock, clean, and sanitize your work station consistently throughout your shift
  • Follow and execute established recipes and procedures
  • Follow direction and guidance from Lead Cook, Sous Chef and Executive Chef
  • Follow all SOP’s for all menu item production
  • Contribute in a positive and creative manner with specials and promoting menu items
  • Display a positive attitude, good work ethic and team oriented mentality
  • If directed assist all other food service areas as needed or required.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work in close proximity with co-workers in a confined area. Warm conditions and hazard of burns and cuts. Noise and smoke level is moderate.

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time positions. Must be available for all shifts, holidays and weekends are a must.
Wage: 
$7 per hour + tips
Qualifications: 
  • High School Diploma or G.E.D
  • Bar experience preferred, but on the job training will be provided
  • Knowledge and understanding of Company policies and procedures after completion of orientation. Knowledge and understanding of departmental policies and procedures upon completion of 90-day probationary period
  • Must have good interpersonal and communication skills along with being able to multi-task. Must be flexible with days and hours available for work. Must be able to make quick decisions and sound judgment calls. Must maintain strict customers, co-workers and company confidentiality.

The physical demands described here are represented to those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of an 8 or 10-hour shift. (Depending on day/night shift)
  • Lift and carry up to 30 pounds repetitively during shift without assistance.
  • Must be able to push a fully loaded beverage cart weighing up to 50 pounds without assistance.
  • Must be able to bend, squat, kneel, reach, twist, and rotate as needed during shift.
  • Depending on daily activities, all requirements during a shift may vary from what is listed above.

Duties: 
  • Provide superior customer service to all customers, internal and external
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Maintain and clean lounge area as needed
  • Serve beverages to customers as requested
  • Follow established procedures for making and serving drinks in all areas of the bar
  • Complete prep work on a daily basis or when needed due to special activities such as; lounge entertainment, concerts, weddings and/or special events
  • Run till accurately and reconcile all till paperwork
  • Follow floor schedule of assigned areas for appropriate shift
  • Follow dress code and established bar procedures
  • Work closely with Security on alcohol monitoring and cut off’s within the casino
  • Notify Security of under age drinking or suspected false I.D.’s.
  • Check in and verify stock, liquor, beer, give check to vendor, and when times permits put stock away
  • Perform inventory for the first of each month and restock inventory as needed
  • At beginning of shift go to cage and get correct number of tills needed for shift, verify cash in drawers, and distribute to appropriate areas of the bar
  • At shift change go to cage, get correct number of tills needed for shift, verify cash in drawers, and distribute to appropriate areas of the bar. Collect 1st shift tills, count money, record cash count sheets, verify, hand money bag in to cage, and count tips before leaving
  • Check and maintain all pop stations to ensure boxes are hooked up and working correctly
  • Check and maintain coffee machines on gaming floor
  • Stock and deliver pop cart to poker room as needed
  • Maintain and fill all condiments (straws, napkins, cups, creamer, sugar and coffee pots) in poker room as needed
  • Maintain and clean poker pit, such as; clean ashtrays, wipe down tables, remove all dirty glasses, and anything else asked by Pit Bosses and/or Floor Managers
  • Clean drink machines on a weekly basis such as; malt machine, hot chocolate machine, daiquiri machines, margarita machines and all ice bins
  • Clean, sanitize and shine daily; front and back bar completely, cabinets, and back liquor room
  • Stock all extra liquor, stock and distribute bar glasses as needed in all areas
  • Prepare condiment trays as needed throughout the day
  • Stock straws, napkins, sugars, creamers, and matches at all bars and pop stations
  • Oversee laundering of towels and restocking
  • Work beverage cart on golf course as assigned.

The environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. The work environment is stressful, chaotic, and extremely loud. The noise level at the Bar can reach 77 to 82 decibels for extended periods of time when lounge entertainment is present. The Bar area is small, crowded and always shared with other co-workers performing their job concurrently. Employees are exposed to second-hand smoke that front-line employees typically come into contact with.

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time seasonal position(s); Must be available for all shifts, weekends and holidays.
Wage: 
$7.00 + tips
Qualifications: 

Education: High School Diploma or GED

Experience: Short order cook experience preferred.

Knowledge: Knowledge of departmental operations and casino policies and procedures.

Skills and Abilities: Must have well-developed skills. Must have careful and deliberate decision making skills, be detailed oriented, and communicate both verbally and in writing. Must have the ability to work well under pressure in a fast paced environment and handle high stress situations as they present themselves. Must have good customer service skills and work well with the public. Must have the ability to prioritize and be self-motivated.

TOOLS AND EQUIPMENT USED: Point of sale, adding machine, 2 way radio, spray washer, food service equipment, utensils, serving utensils and a golf beverage cart.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 4-8 hours of an 8-hour shift.
  • Sit for 4-6 hours of an 8-hour shift.
  • Lift and carry 10 lbs. frequently and up to 50 lbs. throughout an 8-hour shift.
  • Must be able to frequently bend, squat, kneel, reach, twist, and rotate as needed during an 8-hour shift.
  • Ability to work under varying weather conditions.

Duties: 
  • Provide prompt and courteous service towards the guests.
  • Serve food and beverages from either the snack shop or the beverage cart on the golf course.
  • Check ID’s to verify legal drinking age.
  • Maintain an accurate inventory of food and beverage items throughout the day.
  • Responsible for all sales and money transactions made.
  • Prepare food items (burgers, brats, hotdogs, etc.) on a barbeque grill.
  • Maintain grill area and snack shop in a clean and orderly condition; wipe tables, wash dishes, sweep and mop floors.
  • Restock food items and beverages in the snack shop daily.
  • Maintain and fill all condiments (ketchup, mustard, onions, napkins, etc.) in the snack shop or the beverage cart as needed.
  • Check gas level in beverage cart before touring the course.
  • Ensure that the beverage cart is operating properly. Report and performance issues with the cart to your supervisor.
  • Clean and stock beverage cart at the end of each shift.
  • All other duties as assigned by Management.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time positions. Must be available to work all shifts, holidays and weekends. Must be willing to call Bingo.
Wage: 
$6.35 per hour + tips
Qualifications: 
  • High School Diploma or GED
  • Basic computer experience preferred.
  • Basic knowledge of bingo operations. Knowledge and understanding of Casino policies and procedures after completion of orientation.
  • Must have proven customer service skills; Must have the ability to maintain a professional, friendly, and courteous demeanor and be able to handle high stress situations as they present themselves. Must have excellent verbal and written communication skills along with having strong interpersonal and organizational skills; Must have excellent mathematical skills. Must be a team player and have proven dependability and reliability. Must be flexible in the days and shifts available for work; Must be able to maintain a strict confidentiality with all information.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (Shifts vary, Monday through Saturday / 7 hour shifts, Sunday / 12 hour shift.)

  • Lift and carry up to 5-10 pounds frequently and 50 pounds occasionally during a shift.
  • Use of both right and left hands for repetitive motion, performing simple grasping, pushing, pulling and fine manipulation.
  • Must be able to bend, squat, kneel, reach, twist, and rotate as needed during the shift.
  • **All other physical requirements depend on which bingo function is being performed;
  • Stand/walk for 80% of shift while running bingo.
  • Sit for 80% of shift while calling bingo or in cashier position.
  • Depending on daily activities, all requirements may vary from what is listed above.
Duties: 
  • Provide excellent customer service to customers, internal and external alike.
  • Sell bingo cards to customers and provide change if needed.
  • Verify winning numbers and do proper payout to winning customer.
  • Perform inventory of bingo cards issued for session.
  • Remain familiar with Player’s club earning/redemption procedures.
  • Ensure proper procedures are being followed for all games.
  • Keep bingo tables free and clear of used cards and other debris.
  • Perform data entry when needed.
  • All other duties as assigned.

The work environment that this position will deal with can become very noisy due to the number of customers present. Cigarette smoke must also be tolerated as for the level can become excessive.

When performing cashier position, must be able to work in confined work area with other co-workers present.

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time position(s); Must be available for all shifts, weekends and holidays. (Positions in all kitchens)
Wage: 
Based on experience
Qualifications: 

Education: High School Diploma or GED.

Experience: One year minimum full menu cooking experience at a high volume restaurant or a culinary certificate or degree.

Knowledge: Knowledge of basic cooking skills and kitchen practices. Knowledge of company policies and procedures after completion of orientation. Department policies, procedures and recipes after (90) day probationary period. Safe food handling procedures including safe temperatures and cross contamination.

Skills & Abilities: Must have ability to handle a stressful, fast paced environment. Must be able to resolve situations as they present themselves, and be able to think quickly to resolve them with good judgment. Must be able to prioritize and handle several tasks at one time with constant interruptions. Must have excellent interpersonal communication skills. Must be able to work any day/shift, holidays and weekends.

TOOLS AND EQUIPMENT USED: Stoves, grills, shams, mixers, food slicer, sharp knives, and dishwasher.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of a shift.
  • Lift and carry 30 pounds while performing the following: bending, squatting, kneeling, reaching, twisting and rotating as required.

Duties: 
  • Focus on the preparation of daily menu items to ensure the quality and consistency of daily products while contributing to the customers Total Experience.
  • Organize and clean all coolers, freezers and dry storage.
  • Follow all sanitation and safety procedures
  • Correctly operate and maintain all grills, fryers, broilers, ovens, shams and steamers.
  • Stock, clean, and sanitize your work station consistently throughout your shift
  • Follow and execute established recipes and procedures
  • Follow direction and guidance from Lead Cook, Sous Chef and Executive Chef
  • Follow all SOP’s for all menu item production
  • Contribute in a positive and creative manner with specials and promoting menu items
  • Display a positive attitude, good work ethic and team orientated mentality
  • If directed assist all other food service areas as needed or required.
  • All other duties as assigned.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time position for approximately 24-28 hours a week. Must be available to work all shifts, holidays and weekends.
Wage: 
$9.50 per hour + tips
Qualifications: 

Education: High School Diploma or GED.

Experience: Must have previous retail experience, prior work experience showing punctuality, positive attendance record, and good work references.

Knowledge: Must have basic cash handling and computer knowledge.

Skills and Abilities: Ability to be flexible in the days and shifts available for work, ability to work in a team environment as well as unsupervised, must possess effective communications skills.

TOOLS AND EQUIPMENT USED: Computer, printer, cash register, fax machine, adding machine, and telephone/paging system,

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand for 2-3 hours of an 8-hour shift.
  • Walk less than 10% of an 8-hour shift.
  • Lift up to 15 pounds frequently and 30 pounds occasionally during an 8-hour shift.
  • Must be able to bend, squat, kneel, reach, twist, and rotate as needed during shift.
  • Depending on daily activities, all requirements during a shift may be higher or lower than listed above.

Duties: 
  • Provide superior customer service to our customers.
  • Accurate and timely registering of sales.
  • Complete cash register balance sheet.
  • Reconcile cash and cash items on hand to register totals.
  • Submit daily paperwork and cash drawer to security.
  • Restock inventory to shelves and displays for resale.
  • Perform physical inventory count according to prescribed policy.
  • Maintain appearance and cleanliness of retail area.
  • Complete payroll deduction forms for employees purchasing items from retail area.
  • Assist Retail Manager with inventory ordering.
  • Read communication log prior to the starting of each shift.
  • Complete closing duties checklist.
  • Prepare all pull-tab forms and pull-tab reconciliation sheets accurately and completely.
  • Handle all pull-tabs and forms in compliance with the Minimum Internal Control Standards. (MICS)
  • Request pull-tab inventory to sell throughout the shift.
  • Follow all company policies and procedures as assigned in the employee manual.
  • Maintain satisfactory qualifications for issuance of gaming license.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time position(s); Must be available for all shifts, weekends and holidays.
Wage: 
Based on Experience
Qualifications: 

Education: High School Diploma or GED.

Experience: Two years minimum of full menu cooking experience or a culinary certificate or degree.

Knowledge: Knowledge of basic cooking, food ordering, and leadership skills. Knowledge of company policies and procedures after completion of orientation. Department policies, procedures and recipes after (90) day probationary period. Safe food handling procedures including safe temperatures and cross contamination.

Skills & Abilities: Must have ability to handle a stressful, fast paced environment. Must be able to resolve situations as they present themselves, and be able to think quickly to resolve them with good judgment. Must be able to prioritize and handle several tasks at one time with constant interruptions. Must have excellent interpersonal communication skills. Must be able to work any day/shift, holidays and weekends.

TOOLS AND EQUIPMENT USED: Stoves, grills, shams, mixers, food slicer, sharp knives, and dishwasher.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of a shift.
  • Lift and carry 30 pounds while performing the following: bending, squatting, kneeling, reaching, twisting and rotating as required.

Duties: 
  • Assume responsibility for problem resolution in the absence of management.
  • Assist with issuing disciplinary paperwork for procedure and policy violations as needed up to and including termination.
  • Assist with training of all food production and sanitation.
  • Assist with placing food orders with distributors and keeping inventory.
  • Maintain coolers and freezers to meet sanitation requirements.
  • Monitor all activities for safety, report all hazards and injuries to management.
  • Maintain a fully effective staff, call in or send home upon customer demand.
  • Complete reports required by management such as waste lists and food usage.
  • Inform management of customer preferences for menu updates and assist in menu developments.
  • Assist all other food service areas as needed or required.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Full-time position(s), Part-Time Position(s). Must be available to work all shifts, holidays and weekends.
Wage: 
$10.75/full-time. $11.25/part-time
Qualifications: 

Education: High School Diploma or GED. Must have completed a minimum of 2 years of courses in computer applications. General accounting/bookkeeping practices preferred or 5 years work related experience.

Experience: Minimum 5 years of work related computer/accounting experience in an office setting and have had experience in working with the public.

Knowledge, Skills & Abilities: Proven knowledge of general office machines and a variety of basic to moderate computer software applications with general accounting practices desirable.Must have the ability and skills to problem-solve with sound and mature decisions while multitasking under a fast-paced environment. Must have the ability and skills to work under constant stress, time constraints and changes. Ability to work independently and actively participate as a team member. Must be able to communicate effectively and confidently with a diverse group of people and show initiative and responsibility. Must have the skills and ability to handle large sums of cash with integrity. Employee will be required to dress appropriately and be groomed professionally while on duty. Employee will be required to work rotating shift work including holidays, weekends and as needed on a call-in basis.

TOOLS AND EQUIPMENT USED: General business machines in addition to credit card machines, electronic key card machines, point of sale systems and computer systems and applications.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In an 8-hour shift, this employee will have the following physical demands placed upon them:

  • Sit for 4 hours of an 8-hour shift.
  • Stand/walk up to 7 hours of an 8 hour shift.
  • Must be able to lift 25 pounds frequently and 50 pounds occasionally with assistance.
  • Push a loaded food cart or dish cart without assistance.
  • Must be able to bend, squat, kneel, reach, twist and rotate as needed.
Duties: 
  • Perform all necessary functions and data entry of new and/or modified reservation, registration and account ledger information on the various office system equipment and software programs used.
  • Reconcile posted account balances to charges and credits entered.
  • Print, file and disseminate all required reports for the appropriate designated areas.
  • Act as a liaison for guest inquiries.
  • Assume and provide positive support readily and enthusiastically, coordinate teamwork efforts within and across departments to fulfill company policy/procedure and mission statement goals.
  • Implement and utilize emergency procedures when necessary.
  • Provide mature, hospitable and quality work while in the performance of duties.
  • Perform switchboard operations when required and necessary.
  • Fill in when necessary to perform Night Auditor duties.
  • Perform other duties as assigned.

WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Repetitive hand movements with data entry work. Employee will be required to work sitting and standing with a computer monitor for long periods of time. Must be able to bend, twist, kneel, and lift up to 25 pounds occasionally.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time position(s); Must be available for all shifts, weekends and holidays.
Wage: 
$11.25 per hour
Qualifications: 
  • High School Diploma or G.E.D. Minimum two years post secondary courses in computer systems and software preferred.
  • Previous telephone operator or related work experience. Minimum 5 years of related computer systems experience.
  • Must be knowledgeable of good telephone etiquette. Must be knowledgeable of a variety of basic computer system applications. Must have operating knowledge of office equipment including, but not limited to; copy, fax, personal computer, printers and ten key adding machines.
  • Must have excellent communication and customer service skills. Must be able to speak in a clear, concise, mature, and professional voice. Must be able to multi-task, prioritize and work effectively under pressure. Must be able to work independently and in a team environment. Must be able to handle irate, irrational and frustrated callers in a calm and positive manner by using good customer service techniques, communicating professionally under all circumstances at all times. Must be able to remain steady and act quickly in emergency situations and have the ability to handle stress effectively. Must be able to work independently without supervision. Must be able to handle periods of high and low volumes of calls and reservations. Must be willing to learn and adapt to new software and equipment as it is incorporated into the department. Must be able to work any day, any shift, holidays and weekends.
Duties: 
  • Answer and respond to calls according to the established telephone etiquette procedure in a mature, clear, polite, professional and courteous manner.
  • Route and transfer calls for pick up.
  • Page customers and authorized employees when requested.
  • Answer general inquiries about scheduled facility events.
  • Handle emergency or prank calls according to established procedures.
  • Check Hotel and RV park locations for availability.
  • Make reservations, give confirmation numbers(s) and explain cancellation policy.
  • Make changes to reservations or confirm reservations as needed upon request.
  • Cancel established reservations upon request and provide caller with cancellation number(s).
  • Cross reference reservations to accommodate customer preferences and requests.
  • Set up Hotel and RV park group blocks.
  • Route selected charges to group master.
  • Inform caller of rates and applicable taxes based on room type(s) and time frame of reservation(s).
  • Verbalize to customers and note on reservations when selected discounts apply.
  • Provide information to callers about applicable rules, regulations and policies in regards to children, pets, and pool/exercise room usage.
  • Provide caller information about carry-in alcohol beverage policies.
  • Foster superior work relations and communication with all departments.
  • Follow strict policies concerning release of confidential information about guests and employees.
  • Remain abreast of all emergency procedures including medical, environmental, bio-hazardous, bomb threats, power outages, fire and robbery.
  • Report all hotel and RV park concerns and potential problems immediately to departmental supervisors.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level varies from minimal to moderate in an office atmosphere. Background noise will include several ringing phones and employee interactions. The primary work area for this position is shared office space with other workstations in the same room. There will be employee movement and office equipment operating during most of the day. Working conditions are good with little exposure to injury or other health hazards when safety procedures are practiced.

SELECTION GUIDELINES:

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time permanent or temporary position(s). Work hours are 4:00 AM until job is complete for the day. Must be available for all days, holidays and weekends.
Wage: 
Based on qualifications
Qualifications: 

Education: High School Diploma or GED

Experience: Money handling experience preferred, but not necessary.

Knowledge: Basic computer knowledge preferred.

Skills and Abilities: Must be able to work at a fast pace with imposed deadlines. Must be able to work with large sums of money and must have excellent written and verbal communication skills. Must be detail oriented and be able to work well with others as a team. Must have neat, legible handwriting along with good math skills. Must be flexible in the days available for work to include weekends and holidays. Strict confidentiality is a MUST.

TOOLS AND EQUIPMENT USED:

Computer, coin rollers, bill acceptors and MPS and currency equipment.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

(Length of shifts for this position may vary, depending on a number of different factors. Must be willing to work longer than 10 hours if necessary.)

  • Must be able to work in a room 20 x 20 with other co-workers present and closely out on the gaming floor.
  • Must be able to stand for up to 8 hours of a shift.
  • Repetitive lifting, carrying, pushing and pulling of up to 10 pounds during shift.
  • Must be able to work in a dusty environment.
  • Must be able to use both right/left hands for repetitively opening and closing slot doors, bill acceptor cans and for data entry on the computer.
  • Must be able to bend, squat, kneel, reach, twist, and rotate during shift.
  • Depending on daily activities, all requirements during any given shift may be higher or lower than what is listed.

Duties: 
  • Remove all bill acceptors from slot machines on gaming floor.
  • Count all currency from bill acceptors.
  • Count all chips from table games and box all poker chips.
  • Enter table drop into computer.
  • Verify openers, closers and table fills with computer, document any variances.
  • Record totals on proper paperwork.
  • Operate coin rollers for reloads and rolled coin.
  • Return currency, coin and reloads to vault for supervisor verification.
  • Enter currency totals on computer for each gaming table.
  • Make copies of all pertinent paperwork and deliver to the appropriate person.
  • Clean all machines and perform minor maintenance on coin rollers.
  • Balance currency and prepare for transfer to vault.
  • Perform inventory on the following areas on the first of each month;

*Count chips on all gaming tables.
*Count chips in poker bank.
*Count chips and currency in vault.

  • Provide excellent customer service to customers, internal and external alike.
  • New duties and procedures as created and assigned.

WORK ENVIRONMENT:

The environment that this position will deal with is; working in a confined work area (20 x 20) with other co-workers present, the work area can become very noisy and dusty due to the coin rollers. When doing drops on the Gaming Floor, environment can become very congested and noisy. Cigarette smoke must also be tolerated as for the level can become excessive.

SELECTION GUIDLINES:

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Full-time position; must be available to work all days, weekends and holidays.
Wage: 
$10.50/hour or $0.50 above current room attendant wage
Qualifications: 

Education: High School Diploma or GED

Experience: Minimum of 1 year casino room attendant experience with satisfactory performance within the Island Resort & Casino.

Knowledge: Knowledge and understanding of Company policies and procedures upon completion of orientation. Knowledge and understanding of departmental policies and procedures upon completion of 90-day probationary period.

Skills and Abilities: Must enjoy working with the public and maintain good interpersonal and communication skills. Must be able to perform well in a team environment, be able to work under pressure in a fast paced environment with the ability to handle stressful situations as they present themselves while maintaining a professional image. Must be self-motivated with the ability to multi-task. Must be flexible with days and hours available for work. Must maintain strict customer, co-worker, and company confidentiality.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In an 8-hour shift, this employee will have the following physical demands placed upon them:

  • Stand/walk for 7 hours of an 8-hour shift.
  • Sit for up to 1 hours of an 8-hour shift.
  • Lift and carry up to 40 pounds frequently, during shift.
  • Crawl occasionally for cleaning baseboards and elevator tracks.
  • Move dressers and flip mattresses occasionally without assistance.
  • Must be able to push a fully loaded supply cart.
  • Must be able to wear non-latex gloves for the cleaning of rooms.
  • Must be able to work with the following cleaners: Chlorine based, acid based, ammonia based, shine-up, dusting spray and spa/whirlpool cleaner. (sanity 10)
  • Must be able to use both right/left hands for repetitive motion throughout the shift.
  • Must be able to bend, squat, kneel, reach, twist, and rotate as needed during shift.
  • Depending on daily activities, all requirements during a shift may vary from what is listed above.

Duties: 
  • Same duties as a Guest Room Attendant in addition to the following:
  • Train and orientate new staff in accordance to departmental policies and procedures.
  • Promote the concept of good communication, support supervisor decisions, foster teamwork concept throughout the staff and department.
  • Keep supervisor up to date on all developments and happenings as they occur.
  • Assign rooms to be serviced and additional cleaning duties as needed to room attendants in the absence of supervisor.
  • Inspect hotel rooms for quality assurance and cleanliness and call all completed rooms to front desk to be released to customers.
  • Review and sign daily time sheets in the absence of supervisor.
  • Inform supervisor of needed inventory and supplies to be ordered.
  • Fill out incident reports when needed and turn into supervisor for follow up.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time position. Must be available for all shifts/all days, weekends, holidays and special events.
Wage: 
$5.15 per hour + tips
Qualifications: 

Must have a high school diploma or G.E.D. Previous restaurant and food handling experience is preferred. Previous experience waiting on customers and/or bartending preferred. Must be able to work in a high stress environment. Must be able to multi-task and react to changing priorities along with being organized.

Duties: 
  • Provide customer service to all guests in a timely and professional manner.
  • Set-up for convention and bar events while providing the total Island experience.
  • Maintain and complete prep-work as needed.
  • Set-up and clean-up of facility for events including dishware, glassware, silverware, linens and other amenities according to the convention event.
  • Serve food and beverages including liquor, beer, wine and other beverages to customers while following established procedures for making of/and serving of all drinks.
  • Till procedures including balancing of tills at end of events.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Full-time position; must be available to work all shifts, holidays and weekends.
Wage: 
Dependent upon qualifications
Qualifications: 

Education: High School Diploma or GED. Minimum Associates degree or equivalent work experience.

Experience: Minimum of 2 years Lead Lodging Associate experience or comparable supervisory experience within the hotel industry. Knowledge of employee attendance/corrective action procedures/policies.

Knowledge: Must have strong working knowledge of the Property Management System software. Must be knowledgeable of credit card and point of sale terminals, Key programming system, and point redemption systems. Knowledge of acceptable accounting practices. Must be knowledgeable with MS Word and Excel.

Skills and Abilities: Must be able to type 35 wpm accurately. Must have verifiable strong interpersonal, organizational and communication skills. Must be able to problem solve with confidence and maturity using sound judgment while under stressful conditions. Must be able to work independently and in a team environment. Must be detail oriented and have strong multi-tasking skills. Must be able to maintain confidentiality, integrity and enthusiasm at all times. Must be able to work with large volumes of irate and frustrated guests. Must be able to tolerate frequent stress and deadlines. Must be flexible with work schedule, including holidays and weekends and be able to accommodate a call-out if needed.

Ability to maintain strict confidentiality is a must.

TOOLS AND EQUIPMENT USED: Computer, Property Management System, telephone system, Info-genesis terminal, front desk unit (FDU), Visionline key making software, in-house radio system, calculator, fax machine, copy machine and printer machines.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. The work environment is stressful, chaotic, and can be loud. Office space is open. Employees are exposed to second-hand smoke that front line employees typically come into contact with within the facility.

Duties: 
  • Assist supervisors and managers across departments in the coordination of all necessary promotional programs and packages, entertainment and VIP requests, convention/catering requests, tour and group activities, as well as all transactions in conjunction with food and beverage and golf course activities.
  • Hire, terminate, evaluate, discipline, mentor, schedule staff, delegate tasks and administer employee personnel file. Record activities in accordance with company policies and procedures.
  • Assist supervisors in the development of departmental budgets, policies and procedures as requested and in compliance with internal controls.
  • Mentor and empower subordinates to increase their management skills and education.
  • Handle stressful customer and employee complaints/comments with good judgment and decision making to satisfaction while exhibiting superior public relations skills and professional mannerisms with business objectives and goals being priority.
  • Master the PMS software in order to utilize it to its full capability.
  • Facilitate and record staff meetings.
  • Assume authority across department in the absence of manager and department director.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
2 Part-time position. Monday - Friday, 28 hours/week and 21 hours/week; hours may vary.
Wage: 
$10.50/ hour
Qualifications: 

Education: High School diploma or equivalent. Some college and use of computers preferred.

Experience: Computer experience in Windows, Microsoft Access, Excel and Word.

Knowledge: Knowledge of perpetual inventory systems along with demonstrated use of computer systems.

Skills and Abilities: Must have careful and deliberate decision making skills, be detail oriented, and communicate both verbally and in writing. Must have mathematical and computational skills. Must have the ability to work well under pressure in a fast paced environment and handle high stress situations as they present themselves. Must have good customer service skills and work well with the public. Must have the ability to prioritize and be self-motivated. Must be able to maintain strict confidentiality with supplier records, company procurements and all other procurement matters.

TOOLS AND EQUIPMENT USED: Hand operated lift, fork lift, copy machine, fax machine, 2 way radio, pager, computer, lap-top, printer, keyboard, telephone/paging system, voice mail, adding machine, address label machine, hole punch, paper cutter, labeler, digital camera, and scanner, bar code scanning equipment.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level is generally quiet in an office atmosphere and working conditions are good with little exposure to injury or other health hazards.

Duties: 

  • Assist in cycle count, spot checks and audits for physical inventory month and year end.
  • Assist in checking in, put away, rotating, and delivering inventory as it is received.
  • Will unload product deliveries and distribute to Casino departments as requested.
  • Assist in monitoring adequate levels (PAR Levels) of inventory.
  • Support Receiving Technician position when necessary.
  • Assist Inventory Control Specialist in daily activities.
  • Be available on weekends and other designated days to assist kitchens in checking out and delivering inventory.
  • Assist in identifying audit discrepancies and follow up.
  • Work with Specialist in organizing and maintaining external warehouses.
  • Attend pertinent training seminars, conferences, and expos that may require out of town travel.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

Hours: 
Part-time positions; available for all shifts, weekends and holidays
Wage: 
Depending on outlet
Qualifications: 

MUST BE WILLING TO CROSS-TRAIN TO WORK IN ALL AREAS OF FOOD SERVICE.

Education: High School Diploma or GED.

Experience: Previous restaurant and food handling experience is preferred. Previous experience operating a cash register, with basic cash handling skills, preferred and basic computer knowledge. On the job training is provided.

Knowledge, Skills & Abilities: Must be able to multi-task and react to changing priorities along with being organized. Must be a team player with good communication skills and have proven dependability and reliability. Must have the ability to maintain a professional, friendly and courteous demeanor. Must be flexible with days and hours available for work. Must be able to handle high stress situations and make quick decisions and sound judgment calls as they present themselves. Must maintain strict customers, co-workers, and Company Confidentiality.

TOOLS AND EQUIPMENT USED: Cash register, coffee maker, waffle cone maker, pop dispenser, liquor control system, cash validator, telephone/paging system and other equipment that is normally used in the day-to-day operation of a restaurant.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/ Walk for 90% of a shift.
  • Lift and carry up to 50 pounds repetitively during a shift without assistance.
  • Must be able to use both right/left hands for repetitive motion.
  • Must be able to bend, squat, kneel, reach, twist, and rotate repetitively during shift.
  • Depending on daily activities, all requirements during a work shift may be higher or lower than what is listed above.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions. Must have ability to work in a confined work area. The working condition can become very warm and extremely busy. Must be able to tolerate constant interruptions, large crowds, excessive smoke and noise. Must be able to handle busy periods with multiple customers while staying calm and working efficiently. Must be able to work alone and unsupervised.

Duties: 
  • Provide superior customer service to customers.
  • Take and document reservations.
  • Buss tables, accept and deliver food orders.
  • Follow till procedures as established, paying close attention to all discounts, coupons, club redemptions, department charges, direct billing, credit cards and room charges.
  • Stock inventory and perform general cleaning of dining area.
  • Complete prep work as needed.
  • Reconcile tills and complete reports accurately.
  • Other related duties assigned or requested by Director, Manager, and Assistant Manager.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer and requirements of the job change.

How To Apply

To apply for any of the positions listed above, please complete an application for employment and return it to the Human Resources Office located inside the Island Resort & Casino. Entrance is located to the right of the Bingo Hall. Applications can also be mailed to:
Island Resort & Casino
Attn: Human Resources
W 399 Hwy 2 & 41
PO Box 351
Harris, MI 49845

Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

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