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Employment

Additional Info

Potential Employees

Thank you for visiting the Island Resort & Casino’s employment website. Wholly owned and operated by the Hannahville Indian Community, the Island Resort & Casino has been an industry leader in entertainment for over 20 years. We take pride in our commitment to customer service and the ability to provide each of our guests with their “total experience”. As a continuously growing enterprise, we are constantly seeking talented and motivated individuals who can contribute to the overall success of our organization.

The Island Resort & Casino is pleased to offer a highly competitive compensation package coupled with a diverse assortment of health and work-life benefits that allow our employees to meet their financial obligations, maintain health and wellness, prepare for retirement and maintain a balance between work and home.

Benefits

Based on eligibility, compensation packages can include:

  • Competitive wages and salaries.
  • Access to income protection programs such as life, disability & accidental death & dismemberment insurance.
  • Comprehensive wellness program.
  • 401k retirement plans.
  • Comprehensive health benefits.
  • Paid holidays, leave-of-absence policies and vacation opportunities.

View our employment statement and all open job positions.

Employment Statement To Applicants

In order to work at the Island Resort and Casino you:

  • Must be 18 years of age or older.
    * Select positions available for person 16-17 years of age. For further details, please contact H.R. directly at 906-723-2040.
  • Have the legal right to work in the United States.
  • Must present proof of identity and employment eligibility.
  • Have not been charged or convicted of a misdemeanor and/or a felony.
  • Must have a high school diploma or GED.

The Island Resort and Casino will keep all applications turned in, on-file for six (6) months. However, only applicants who have updated for a specific position in the past thirty (30) days will be considered for an interview. It is the applicant’s responsibility to call or stop in Human Resources to update their application with new or different information (Examples included: new phone number or update for a job posting).

Applicants will only be considered for positions that are listed on the application. If the application states “any”, the applicant may not always be considered for a position. A listing of positions can be found below.

Open Job Positions

Hours: 
Part-time positions. Must be flexible and available for all shifts, holidays and weekends.
Wage: 
Based on experience
Qualifications: 
  • Must have a high school diploma or G.E.D. Maintain current State of Michigan license and certification. Minimum 2 years Esthetician experience in a Spa/Salon atmosphere. Proven retail sales experience; must possess thorough knowledge of the skin and have excellent facial massage and skin extraction techniques. Excellent customer service skills required and must have spa software knowledge.
Duties: 
  • Administer professional facials, waxing, make up and related beauty services to our guests.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
  • Actively promote the spa, treatments, services, sessions and retail as well as programs, promotions and/or discounts available.
  • Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
  • All other duties as assigned and/or listed within the job description.

Employment selection will be made in accordance with the Hannhaville Indian Community's Tribal Rights Employment Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be flexible and available for all shifts, holidays and weekends.
Wage: 
Based on experience
Qualifications: 

Must have a high school diploma or G.E.D. Maintain current state of Michigan license and certification. Minimum 2 years makeup experience in a spa/salon setting. Proven retail sales experience; excellent customer service skills; must have spa software knowledge. Possess and maintain knowledge of current makeup trends.

Duties: 
  • Provide consistent professional consultation and application services in the art of makeup application in accordance with spa protocols.
  • Possess a good eye for detail and style. Have the ability to create an image for guest's needs/social event using different application techniques.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions, and/or discounts available.
  • Regularly attend, participate in and support training and staff meeting for the spa.
  • All other duties as assigned and/or as listed within the job description.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be flexible and available for all shifts, holidays and weekends.
Wage: 
Based on experience
Qualifications: 

Must have a high school diploma or G.E.D. Maintain current State of Michigan license and certification. Minimum 2 years nail technician experience in spa/salon setting. Proven retail sales experience; excellent customer service skills; must have spa software knowledge.

Duties: 
  • Perform consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
  • Actively promote the spa, treatments, services, sessions and retail as well as programs, promotions and/or discounts available.
  • Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
  • All other duties as assigned and/or as listed with the job description.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Wage: 
Salary. Dependent upon qualifications.
Qualifications: 

Must have a high school diploma or G.E.D. Bachelors degree preferred with a minimum of an Associates Degree or related experience. Minimum 5 years gaming experience or knowledge of gaming operations and 5 years verifiable experience serving in a supervisory capacity. Ability to effectively communicate goals, objectives and strategies to managers in his/her area of responsibility. Assess information and data to effectively lead and direct. Must have excellent problem solving, planning, communication, management and interpersonal skills. Must have financial analysis expertise.

Duties: 
  • Responsible for the following areas: strategic planning, operations management, personnel development, customer service, organizational development, departmental development, team building, financial assesment and budget preperation.
  • Achieve profit goals by: preperation of budget/projections for gaming operation with Senior Management Team and Department Managers for CEO Board and Tribal Council approval. Seeking to ensure that the right people are in the right jobs. Establish and achieve revenue objectives. Establish and enforce organizational policies and procedures, enhance customer service.
  • Ensure that the organization's operational objective and short and long-term goals are met by managing the department heads under his/her responsibility.
  • Accountable for the revenue, growth and profitability of the departments under his/her leadership/areas of responsibility.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
1 part-time and 1 full-time position. Must be available to work all shifts, weekends & holidays.
Wage: 
CH10
Qualifications: 

Must have a high school diploma or G.E.D. Minimum 1.5 years hospitality experience and previous supervisory experience preferred but not required. Must have an excellent, proven and documented attendance and tardy record. Must be able to pass job related tests.

Duties: 
  • Work closely with F&B Director and Managers in special events in Bar Lounge, Convention Center/Bar, Showroom and outdoor catering events.
  • Provide training, assistance and supervision to all F&B outlets. Monior daily activities and communicate with managment both verbally and in written form.
  • Resolve customer complaints/concerns regarding customer service.
  • Scheduling of adequate staff and assigning work duties.
  • Observe and evaluate staff and work procedures to ensure quality standards and excellent customer service.
  • All other duties as assigned by F&B Director and F&B Managers.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be available to work all shifts, holidays and weekends.
Wage: 
$8.50 per hour + tips
Qualifications: 

High School Diploma or GED required. Mechanical and/or electrical experience preferred along with basic computer experience. Must be able to maintain a professional, friendly, and courteous demeanor and be able to handle high stress situations as they present themselves.

Duties: 
  • Address any problems with a customer's slot machine while providing superior customer service
  • Perform jackpot payouts and ticket fills
  • Understand the use of tilt codes and how to resolve them to assist a customer or repair a machine
  • Clean machines (external and internal), replace bulbs when needed and perform other preventative maintenance on machines when time allows
  • All other duties as listed in complete job description and/or assigned by management

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
1 full-time position. Must be flexible in the days and hours available for work.
Wage: 
Hourly. Dependent upon qualifications
Qualifications: 

Must have a high school diploma or G.E.D. Minimum 2 years verifiable experience serving in a capacity directly related to building and grounds trade. Must have or be able to pass forklift certification training. Must have a valid drivers license.

Duties: 
  • Coordinate maintenance requests and responses
  • Perform plumbing, drain cleaning, drywall, painting and carpentry repairs
  • Maintain departmental mechanical supply inventories
  • Maintain and repair gaming tables and cloths
  • Monitor swimming pool and whirlpool chemicals and temperatures
  • Snowplowing and salting, etc
  • Assist Building and Grounds Maintenance Trainees and HVAC Technicians

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be available to work all shifts, holidays and weekends.
Wage: 
$10.00 per hour
Qualifications: 

Must have a high school diploma or G.E.D. Previous custodial experience preferred. Must be able to perform heavy lifting and work in small/enclosed areas. Must have a working knowledge of cleaning equipment and supplies.

Duties: 
  • Perform tasks necessary to ensure the safe, clean and orderly condition of the Casino and its related areas of operation
  • Dust, sweep, rake, vacuum, wash, strip, wax, polish, shampoo, buff, bonnet and extract areas, equipment and or furnishings
  • Seasonal ice removal, snow shoveling and salting necessary areas and surfaces
  • All other duties as listed on complete job description or as assigned by department manager and/or supervisors

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
​1 PART TIME POSITIONS; MUST BE AVAILABLE FOR ALL SHIFTS, WEEKENDS & HOLIDAYS.
Wage: 
Based on qualifications.
Qualifications: 

HIGH SCHOOL DIPLOMA OR G.E.D; ONE YEAR MINIMUM FULL MENU COOKING EXPERIENCE AT A HIGH VOLUMN RESTAURANT OR A CULINARY CERTIFICATE OR DEGREE.

Duties: 
  • FOCUS ON THE PREPARATION OF DAILY MENU ITEMS TO ENSURE THE QUALITY AND CONSISTENCY OF DAILY PRODUCTS WHILE CONTRIBUTING TO THE CUSTOMERS TOTAL EXPERIENCE.
  • ORGANIZE AND CLEAN ALL COOLERS,FREEZERS AND DRY STORAGE
  • FOLLOW ALL SANITATION AND SAFETY PROCEDURES
  • CORRECTLY OPERATE AND MAINTAIN ALL GRILLS, FRYERS, BROILERS, OVENS, SHAMS AND STEAMER
  • FOLLOW AND EXECUTE ESTABLISHED RECIPES AND PROCEDURES
  • ASSIST ALL OTHER FOOD SERVICE AREAS AS NEEDED OR REQUIRED

EMPLOYMENT SELECTION WILL BE MADE IN ACCORDANCE WITH THE HANNAHVILLE INDIAN COMMUNITY’S TRIBAL EMPLOYMENT RIGHTS ORDINANCE (TERO) TITLE IV CHAPTER 3.

Hours: 
Part-time positions. Must be available to work all shifts, holidays and weekends. Must be willing to cross-train to work in all areas of food service.
Wage: 
$8.50 per hour + tips. Closing and 3rd shift: $1.00 per hour shift differential.
Qualifications: 

Must have a high school diploma or G.E.D. Must be able to work in a fast paced environment. Must have previous experience working with the public and previous money handling experience.

Duties: 
  • Greet customers in a pleasant/professional manner.
  • Take and serve customer orders and clear tables when customers are done.
  • Must have proper knowledge of till procedures and be accurate in the reconciliation of all receipts.
  • Must be willing to cross-train in all food and beverage areas.
  • All other duties as listed in complete job description and/or assigned by managment.
  • Must be willing to cross-train to work in all areas of food service.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions.Must be available for weekends and holidays.
Wage: 
$5.15 per hour + tips
Qualifications: 

Must have a high school diploma or G.E.D. Server experience preferred, but on the job training will be provided. Must have good interpersonal and communication skills along with being able to multi-task. Must be able to make quick decisions and sound judgement calls. Maintain strict customer, co-worker and company confidentiality.

Duties: 
  • Provide excellent customer service at all times.
  • Adhere to serving etiquette as shown in 4 Star training program.
  • Maintain a clean work area at all times and assist other team members in the sections as needed.
  • Check customer's identification to ensure that they meet minimum age requirements for consumption of alcohol.
  • Adhere to company policies and procedures and licensing laws.
  • Process/handle all discount/coupons, club redemptions, comps, department charges, direct billing, credit cards and room charges.
  • All other duties as assigned or listed in complete job description

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions available. Hours are as scheduled. Must be available to work all shifts, holidays and weekends.
Wage: 
$10.00 per hour
Qualifications: 

Must have a high school diploma or G.E.D. Must have a minimum of 2 years proven, consecutive customer service experience within the past 4 years. Must be able to work under pressure and be able to handle several projects at once. Must have good verbal communications skills, have computer knowledge and be able to type 35 W.P.M. accurately. Must be able to think quickly and have good judgement. Must be able to speak on a microphone in front of large groups of people.

Duties: 
  • Register and maintain Island Club Records in the computer database
  • Promote and assist with upcoming promotions and Casino events
  • Organize and emcee slot tournaments and work closely with the slot and gaming departments
  • Handle customer complaints and questions
  • Entertainment: sell tickets and maintain duties in ticket office when assigned
  • Other duties as assigned by Manager and Assistant Manager

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be available to work all days, holidays and weekends.
Wage: 
$9.25 per hour + tips
Qualifications: 

Must have a high school diploma or G.E.D. Past experience preferred but not required. On the job training will be provided. Must be able to do repetitive reaching, squatting, bending, kneeling or lifting.

Duties: 
  • Clean rooms up to hotel standards as instructed.
  • Update housekeeping report as rooms are cleaned and maintain hallways and supply rooms.
  • Inventory and report items left in rooms.
  • Monitor cleaning supplies and notify supervisor when supplies are needed.
  • All other duties as assigned.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be available for all shifts, holidays and weekends are a must.
Wage: 
$5.15 per hour + tips
Qualifications: 

Must have a high school diploma or G.E.D. Previous bar experience preferred but on the job training will be provided. Must be willing to cross-train to work in all bar outlets, including the convention center for special events. Must have good interpersonal communication skills and be able to multi-task. Must be able to make quick decisions and sound judgement calls. Strict customer, co-worker and company confidentiality a must.

Duties: 
  • Provide superior customer service to all customers.
  • Check identification of customers to verify age requirement, notify security of under age drinking or suspected false ID's.
  • Follow established procedures for making and serving drinks.
  • Work closely with security on alcohol, monitoring cut-offs within the casino.
  • All other duties as listed on job description.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time position. Must be available to work all shifts, holidays and weekends. Must be willing to call Bingo.
Wage: 
$6.35 per hour + tips
Qualifications: 

Must have a high school diploma or G.E.D. Must have proven customer service skills, basic knowledge of bingo operations and money handling experience preferred.

Duties: 
  • Sell bingo cards to customers, verify winning numbers and properly payout all prizes won
  • Make change on bingo floor, complete inventory of cards and reconcile/balance bingo tills
  • Call bingo numbers clearly and concisely, keeping consistent timing of games
  • Organize and accurately complete all paperwork for each session of bingo
  • Keep bingo tables free and clear of used cards and other debris

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions available. Hours are as scheduled. Must be available to work all shifts, holidays and weekends.
Wage: 
$10.00 per hour
Qualifications: 

Must have a high school diploma or G.E.D. Minimum of 2 years current and consecutive Island Club experience and/or 3 years consecutive customer service experience. Experience preferred in Aristocrat's Superplaymate and Omniview, Gift Certificate Manager, Infogenesis, Springer Miller, Club Prophet, Custom Point and Crystal Reports. Must be able to handle a stressful, fast paced environment.

Duties: 
  • Identify, develop and retain high level players.
  • Develop a personal relationship with high level players and those that have potential by floor contact, keeping in touch by phone, letter and email.
  • Maintain profiles of higher-level players to ensure all members of VIP Services Staff know the players and how to serve them.
  • Maintain working knowledge of the day-to-day operation within the Island Club. Communicate closely with the Club Supervisors, Coordinators and Hosts.
  • Assist with the Island Club functions as requested by Island Club Supervisor and or Coordinators.
  • Provide superior customer service to all gaming patrons to ensure a superior entertainment experience.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Right Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be available to work all shifts, weekends and holidays.
Wage: 
$5.15 per hour + tips
Qualifications: 

Must have a high school diploma or G.E.D. Server experience preferred, but on the job training will be provided. Must have good interpersonal and communication skills along with being able to multi-task. Must maintain strict customer, co-worker and company confidentiality.

Duties: 
  • Provide excellent customer service at all times.
  • Adhere to serving etiquette as shown in 4 Star training program.
  • Maintain a clean work area at all times and assist other team members in the sections as needed.
  • Check customer's identification to ensure that they meet minimum age requirements for consumption of alcohol.
  • Adhere to company policies and procedures and licensing laws.
  • Process/handle all discount/coupons, club redemptions, comps, department charges, direct billing, credit cards and room charges.
  • All other duties as assigned or listed in complete job description

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hours: 
Part-time positions. Must be flexible and available for all shifts, holidays and weekends.
Wage: 
Based on experience
Qualifications: 
  • Must have a high school diploma or G.E.D. Maintain current State of Michigan License and certification. Must have minimum 2 years hair/color experience in a spa/salon setting. Proven retail sales experience; excellent customer service skills; must have a spa software knowledge.
Duties: 
  • Provide consistent professional hair styling, cutting and coloring in accordance with spa protocols.
  • Provide technical understanding of product ingredients and possess excessive cleanliness and sanitation.
  • Actively promote the spa, treatments, services, sessions and retail, as well as programs. promotions and/or discounts available.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • All other duties as assigned and/or listed within the job description.

Employment selection will be made in accordance with the Hannahville Indian Community's Tribal Employment RIghts Ordinance (TERO) TItle IV Chapter 3.

How To Apply

To apply for any of the positions listed above, please complete an application for employment and return it to the Human Resources Office located inside the Island Resort & Casino. Applications can also be mailed to:
Island Resort & Casino
Attn: Human Resources
PO Box 351
Harris, MI 49845

Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.


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