Employment

Potential Employees

Thank you for visiting the Island Resort & Casino’s employment website. Wholly owned and operated by the Hannahville Indian Community, the Island Resort & Casino has been an industry leader in entertainment for over 20 years. We take pride in our commitment to customer service and the ability to provide each of our guests with their “total experience”. As a continuously growing enterprise, we are constantly seeking talented and motivated individuals who can contribute to the overall success of our organization.

The Island Resort & Casino is pleased to offer a highly competitive compensation package coupled with a diverse assortment of health and work-life benefits that allow our employees to meet their financial obligations, maintain health and wellness, prepare for retirement and maintain a balance between work and home.

Benefits

Based on eligibility, compensation packages can include:

  • Competitive wages and salaries.
  • Access to income protection programs such as life, disability & accidental death & dismemberment insurance.
  • Comprehensive wellness program.*
  • 401k retirement plans.*
  • Comprehensive health benefits.*
  • Paid holidays, leave-of-absence policies and vacation opportunities.*

*Eligibility requirements apply.

Employment Statement To Applicants

In order to work at the Island Resort and Casino you:

  • Must be 18 years of age or older.
    * Select positions available for persons 16-17 years of age. Contact H.R. directly at 906-723-2040 for further details.
  • Have the legal right to work in the United States.
  • Must present proof of identity and employment eligibility.
  • Comply with Hannahville Indian Community’s Drug & Alcohol Free Workplace Policy.

The Island Resort and Casino will keep all applications turned in, on-file for six (6) months. However, only applicants who have updated for a specific position in the past thirty (30) days will be considered for an interview. It is the applicant’s responsibility to call or stop in Human Resources to update their application with new or different information (Examples included: new phone number or update for a job posting).

Applicants will only be considered for positions that are listed on the application. If the application states “any”, the applicant may not always be considered for a position. A listing of positions can be found below.

Bar Staff / Cocktail Server

OPENING DATE: 1/14/21
CLOSING DATE: OPEN
HOURS: PART-TIME POSITIONS; MUST BE AVAILABLE FOR ALL SHIFTS, HOLIDAYS AND WEEKENDS ARE A MUST.
WAGE: $ 7.00 HOUR+ TIPS

 ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • Provide superior customer service to all customers, internal and external.
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Maintain and clean lounge area as needed.
  • Serve beverages to customers as requested.
  • Follow established procedures for making and serving drinks in all areas of the bar.
  • Complete prep work on a daily basis or when needed due to special activities such as; lounge entertainment, concerts, weddings and/or special events.
  • Run till accurately and reconcile all till paperwork.
  • Follow floor schedule of assigned areas for appropriate shift Follow dress code and established bar procedures.
  • Work closely with Security on alcohol monitoring and cut off’s within the casino.
  • Notify Security of under age drinking or suspected false I.D.’s.
  • Check in and verify stock, liquor, beer, give check to vendor, and when times permits put stock away .
  • Perform inventory for the first of each month and restock inventory as needed.
  • At beginning of shift go to cage and get correct number of tills needed for shift, verify cash in drawers, and distribute to appropriate areas of the bar.
  • At shift change go to cage, get correct number of tills needed for shift, verify cash in drawers, and distribute to appropriate areas of the bar. Collect 1ˢᵗ shift tills, count money, record cash count sheets, verify, hand money bag in to cage, and count tips before leaving.
  • Check and maintain all pop stations to ensure boxes are hooked up and working correctly.
  • Check and maintain coffee machines on gaming floor.
  • Stock and deliver pop cart to poker room as needed.
  • Maintain and fill all condiments (straws, napkins, cups, creamer, sugar and coffee pots) in poker room as needed.
  • Maintain and clean poker pit, such as; clean ashtrays, wipe down tables, remove all dirty glasses, and anything else asked by Pit Bosses and/or Floor Managers.
  • Clean drink machines on a weekly basis such as; malt machine, hot chocolate machine, daiquiri machines, margarita machines and all ice bins.
  • Clean, sanitize and shine daily; front and back bar completely, cabinets, and back liquor room .
  • Stock all extra liquor, stock and distribute bar glasses as needed in all areas.
  • Prepare condiment trays as needed throughout the day.
  • Stock straws, napkins, sugars, creamers, and matches at all bars and pop stations.
  • Oversee laundering of towels and restocking.
  • Work beverage cart on golf course as assigned.

MINIMUM QUALIFICATIONS:

 

 

 

Education: High School Diploma or G.E.D.
Experience: Bar experience preferred, but on the job training will be provided.
Knowledge: Knowledge and understanding of Company policies and procedures after completion of orientation.
Knowledge and understanding of departmental policies and procedures upon completion of 90-day
probationary period.
Skills and Abilities: Must have good interpersonal and communication skills along with being able to multi-task. Must be
flexible with days and hours available for work. Must be able to make quick decisions and sound
judgment calls. Must maintain strict customers, co-workers and company confidentiality.

 

 

 

PHYSICAL DEMANDS:

The physical demands described here are represented to those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/walk for 90% of an 8 or 10-hour shift. (Depending on day/night shift) Lift and carry up to 30 pounds repetitively during shift without assistance.
  • Must be able to push a fully loaded beverage cart weighing up to 50 pounds without assistance.
  • Must be able to bend, squat, kneel, reach, twist, and rotate as needed during shift.
  • Depending on daily activities, all requirements during a shift may vary from what is listed above.

WORK ENVIRONMENT:

The environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. The work environment is stressful, chaotic, and extremely loud. The noise level at the Bar can reach 77 to 82 decibels for extended periods of time when lounge entertainment is present. The Bar area is small, crowded and always shared with other co-workers performing their job concurrently. Employees are exposed to second-hand smoke that front-line employees typically come into contact with.

SELECTION GUIDELINES:

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of  a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

 

Blackjack Dealer Class

OPENING DATE: 8/24/20
CLOSING DATE: OPEN
PART-TIME POSITIONS. MUST COMPLETE ALL ELIGIBILITY REQUIREMENTS PRIOR TO THE START OF CLASS. ALL TRAINING PARTICIPANTS THAT DO NOT SUCCESSFULLY COMPLETE TRAINING REQUIREMENTS WILL BE REQUIRED TO TRANSFER TO ANOTHER PT POSITION WITHIN THE CASINO. CLASS WILL RUN MONDAY-FRIDAY 8AM-4PM FOR 4 WEEKS. EXPERIENCED DEALERS MAY HAVE THE OPPORTUNITY TO TEST OUT EARLY.
WAGE: $ 9.45 – DURING TRAINING PERIOD
$ 5.40/HOUR + TIPS UPON SUCESSFUL COMPLETION OF CLASS

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide superior customer service to internal/external customers.
  • Ensure efficient operation of shift by performing the following:
    Explain rules to players when opening tables, as required.
    Maintain reasonable control of table by ensuring that no abusive language/ abusive action or excessive consumption of alcohol by any/all players.
  • Collect and pay all bets correctly.
  • Ensure that all bets conform to the prescribed table limit.
  • Properly maintain chip tray and mark tray according to proper denominations.
  • Sign all paperwork that pertains to the drop box of the gaming table, along with verifying for accuracy.
  • Ensure card members are rated.
  • Maintain integrity of the game at the highest possible level.
  • Report all errors directly to the Floor Supervisor.
  • Watch/report suspicious activities of all customers and/or co-workers.
  • Follow all table procedures.
  • Attend all dealer meetings.

DESIRED QUALIFICATIONS:
Education: High School Diploma or G.E.D. Successful completion of Blackjack Class.
Experience: Blackjack experience preferred.
Knowledge: Knowledge of gaming policies and procedures.
Skills and Abilities:

  • Must be able to work in a fast paced environment and handle high stress situations as they present themselves.
  • Proven customer service skills, excellent math skills, and strong organizational and interpersonal skills and flexible to work any day/any shift.

TOOLS AND EQUIPMENT USED:
Cards, card shufflers, card shoe, and chips.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand for 45 minutes of every hour while at the blackjack table.
  • Sit 15-minutes every hour.
  • Use both right/left hands for repetitive motion, performing simple grasping, pushing and pulling for 45 minutes out of every hour.
  • Bend, squat, kneel, reach, twist, and rotate as needed during shift.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Environment on Gaming Floor can be very fast paced and highly stressful with extreme exposure to noise and cigarette smoke.

SELECTION GUIDELINES:
Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; Successful completion of Blackjack Class and job related tests.  All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Bingo Runner/Caller

OPENING DATE: 9/16/20
CLOSING DATE: OPEN
HOURS: PART TIME POSITIONS; MUST BE AVAILABLE TO WORK ALL SHIFTS, HOLIDAYS AND WEEKENDS. MUST BE WILLING TO CALL BINGO
WAGE: $ 7.50 / HOUR + TIPS

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide excellent customer service to customers, internal and external alike.
  • Sell bingo cards to customers and provide change if needed.
  • Verify winning numbers and do proper payout to winning customer.
  • Perform inventory of bingo cards issued for session.
  • Remain familiar with Player’s club earning/redemption procedures.
  • Ensure proper procedures are being followed for all games.
  • Keep bingo tables free and clear of used cards and other debris. Perform data entry when needed.
  • All other duties as assigned.

    MINIMUM QUALIFICATIONS:
    Education: High School Diploma or GED
    Experience: Basic computer experience preferred.
    Knowledge: Basic knowledge of bingo operations. Knowledge and understanding of Casino policies and procedures after completion of orientation.
    Skills and Abilities:

  • Must have proven customer service skills.
  • Must have the ability to maintain a professional, friendly, and courteous demeanor and be able to handle high stress situations as they present themselves.
  • Must have excellent verbal and written communication skills along with having strong interpersonal and organizational skills/
  • Must have excellent mathematical skills.
  • Must be a team player and have proven dependability and reliability.
  • Must be flexible in the days and shifts available for work.
  • Must be able to maintain a strict confidentiality with all information.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (Shifts vary, Monday through Saturday / 7 hour shifts, Sunday / 12 hour shift.) 

  • Lift and carry up to 5-10 pounds frequently and 50 pounds occasionally during a shift.
  • Use of both right and left hands for repetitive motion, performing simple grasping, pushing, pulling and fine manipulation.
  • Must be able to bend, squat, kneel, reach, twist, and rotate as needed during the shift.
    **All other physical requirements depend on which bingo function is being performed;
  • Stand/walk for 80% of shift while running bingo.
  • Sit for 80% of shift while calling bingo or in cashier position.
  • Depending on daily activities, all requirements may vary from what is listed above.

WORK ENVIRONMENT:
The work environment that this position will deal with can become very noisy due to the number of customers present. Cigarette smoke must also be tolerated as for the level can become excessive. When performing cashier position, must be able to work in confined work area with other co-workers present.

SELECTION GUIDELINES:
Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required.  All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3. 

Building & Ground Maintenance

OPENING DATE: 1/11/21
CLOSING DATE: OPEN
HOURS: FULL TIME POSITION(S); MUST BE AVAILABLE TO WORK ALL SHIFTS, WEEKENDS AND HOLIDAYS.
WAGE: BASED ON EXPERIENCE

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Be available to perform Custodial Duties when needed, which when performed will include the following:

  • Perform Building & Grounds operations such as drywall repair, painting, drain cleaning, plumbing and carpentry repairs projects and operations
  • Perform year-round exterior grounds maintenance (trash pickups, etc.)
  • Respond to service calls with diligence and professionalism
  • Dust, sweep, rake, vacuum, wash strip, wax, polish, shampoo, buff, bonnet and extract areas, equipment and or furnishings
  • Fill product dispensers such as toilet paper, hand towels etc.
  • Empty and reline trash receptacles
  • Table and chair setup/ teardowns
  • Perform seasonal ice removal/ snow shoveling/ salting necessary areas and surfaces
  • Participate in company sponsored training so to enhance their daily monitoring, maintenance, repair and operation of Casino related Buildings and Grounds equipment
  • Participate actively and efficiently in the preventative maintenance program
  • Communicate building and grounds crisis service needs and failures to supervisor and manager
  • Assist in crisis related repairs
  • Perform seasonal grass cutting, weeding, trimming, Snowplowing and Salting etc.
  • Assist Building and Grounds Maintenance Trainees and HVAC Technicians

DESIRED QUALIFICATIONS:
Education: Must have High School Diploma or G.E.D.
Experience: Minimum 2 years verifiable experience serving in a capacity directly related to the Building & Grounds trade
Knowledge: Must be mechanically inclined and posses a working knowledge of the principles, practices, tools and materials of the Building & Grounds trade.
Skills and Abilities:

  • Must be safety conscious, results oriented and posses strong impact awareness skills.
  • Must have a valid driver’s license.
  • Must be able to pass forklift training.
  • Must be detail oriented.
  • Must have excellent Customer Service skills.
  • Must be flexible in the days and hours available for work.

TOOLS AND EQUIPMENT USED:
Commercial carpet/floor scrubbers, extractors, buffers, vacuums, mops, wringers, dusters, brushes, gloves, safety glasses, aerosol cans, spray bottles. Carpentry, plumbing and electrical tools, snowplowing equipment, ladders, scaffolds, man-lifts, grass cutters, trimmers, drain openers, etc.

PHYSICAL DEMANDS:
The essential duties of this position are capable of generating the following physical demands:

  • Stand for up to 7 hours of an 8-hour shift.
  • Sit for up to 3 hours of an 8-hour shift.
  • Walk for up to 7 hours of an 8-hour shift.
  • Must be able to climb ladders and utilize man-lift equipment as needed.
  • Must be able to lift and carry up to 50 pounds frequently during an 8-hour day.
  • Must be able to work with the follow cleaners on a daily basis: acid based, ammonia based, chlorine based and petroleum based.
  • Must be able to wear rubber gloves.
  • Must be able to use both hands for repetitive motion for up to 7 hours of an 8-hour shift.
  • Must be able to frequently bend, squat, reach, twist, and rotate as needed with an 8-hour shift.
  • Depending on daily activities, all requirements during a shift may vary from what is listed above.

WORK ENVIRONMENT:

  • Weather extremes from summer heat and rain to winter cold, snow and ice.
  • Noise levels varying from roaring concert crowds, to quiet employee talks.
  • Mechanical noises depending on the task at hand and/or equipment involved.
  • Exposure to potential injury hazards occur daily while performing the duties of this job.

Potential injury hazards include, but are not limited to the following:

  • Working at or on elevated levels such as roofs, platforms, plenums and lift equipment.
  • Proximity contact with high voltage power equipment such as motors, pumps, and service panels / disconnects
  • Exposure to cleaning chemicals.
  • Proximity contact with high temperature devices and appliances such as deep fryers, grills, ovens, broilers, boilers, pipes and water heaters.

SELECTION GUIDELINES:
Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required.  All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Convention Waitstaff

OPENING DATE: 9/23/20
CLOSING DATE: OPEN
HOURS: PART-TIME POSITIONS; MUST BE AVAILABLE FOR ALL DAYS/SHIFTS, WEEKENDS, HOLIDAYS AND SPECIAL EVENTS.
WAGE: $ 5.15 / HOUR + TIPS

ESSENTIAL DUITES AND RESPONSIBILITIES:

    • Provide superior customer service to all customers.
    • Maintain and complete prep-work as needed.
    • Set up and clean up of facility for events including dishware, glassware, silverware, linens and other amenities according to convention event.
    • Serve food and beverage including liquor, beer, wine, and other beverages to customers while following established procedures for making and serving of all drinks.
    • Till procedures including balancing of tills at end of event.
    • Other duties as assigned or requested by the Food & Beverage Director, Food & Beverage Managers, Convention Manager, Supervisor, and Leads.

MINIMUM QUALIFICATIONS:

Education: High School Diploma or GED.
Experience: Previous restaurant and food handling experience is preferred. Previous experience operating a cash register, waiting on customers, and/or bartending preferred.
Skills & Abilities:

    • Must be flexible with days and hours available for work and must be available for mostly weekends.
    • Must be able to work in a high stress environment.
    • Must be able to multi-task and react to changing priorities along with being organized.
    • Must be a team player with good communication skills and have proven dependability and reliability.
    • Must have the ability to maintain a professional, friendly and courteous demeanor;
    • Must maintain strict customer, co-workers and company confidentiality.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • Stand/ Walk for 90% of a shift.
    • Lift and carry up to 50 pounds repetitively during a shift without assistance.
    • Must be able to use both right/left hands for repetitive motion.
    • Must be able to bend, squat, kneel, reach, twist, and rotate repetitively during shift.
    • Depending on daily activities, all requirements during a work shift may be higher or lower than what is listed above.

SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required.  All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Coral Reef Cashier

OPENING DATE: 1/14/21
CLOSING DATE: OPEN
HOURS: PART-TIME POSITIONS; FOR CLOSING SHIFT BUT MUST BE AVAILABLE FOR ALL SHIFTS, WEEKENDS & HOLIDAYS.
WAGE: $ 8.50/HOUR + TIPS – CLOSING SHIFT $ 9.50/HOUR + TIPS
CLOSING AND 3RD SHIFT: $1.00 PER HOUR SHIFT DIFFERENTIAL.

ESSENTIAL DUITES AND RESPONSIBILITIES:

  • Greet customers in a pleasant/professional manner
  • Provide superior customer service to customers
  • Take and serve customer orders and clear tables with finished
  • Follow till procedures as established, paying close attention to all discounts, coupons, club redemptions, department charges, direct billing, credit
  • cards and room charges
  • Stock inventory and perform general cleaning of all areas
  • Complete prep work as needed.
  • Follow all till procedures and be accurate in the reconciliation of all receipts, complete reports accurately
  • Other related duties as assigned or requested by management

    MINIMUM QUALIFICATIONS:

    Education: High School Diploma or GED.
    Experience: Previous food handling experience is preferred. Previous experience operating a cash register, with basic cash handling skills, preferred, basic computer knowledge. On the job training is provided.
    Knowledge: Must be able to multi-task and react to changing priorities along with being organized.  Must be a team player with good communication skills and have proven dependability and reliability. Must maintain a professional, friendly and courteous demeanor; Must be flexible with days and hours available for work.  Must be able to handle high stress situations, make quick decisions and sound judgment calls as they present themselves. Strict customers, co-workers, and company confidentiality is a must.

    TOOLS AND EQUIPMENT USED: 
    Cash register, coffee maker, waffle cone maker, pop dispenser, liquor control system, cash validator, telephone/paging system and other equipment that is normally used in the day-to-day operation of a restaurant.

    PHYSICAL DEMANDS: 
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand/ Walk for 90% of a shift.
  • Lift and carry up to 50 pounds repetitively during a shift without assistance.
  • Must be able to use both right/left hands for repetitive motion.
  • Must be able to bend, squat, kneel, reach, twist, and rotate repetitively during shift.

Depending on daily activities, all requirements during a work shift may be higher or lower than what is listed above.

WORK ENVIRONMENT: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  Must have ability to work in a confined work area, the working condition can become very warm and extremely busy.  Must be able to tolerate large crowds, excessive smoke and noise and be able to handle busy periods with multiple customers while staying calm and working efficiently.  Must be able to work alone and unsupervised.

SELECTION GUIDELINES: 
Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, job related tests may be required.  All employment offers are contingent upon successful completion of a post offer drug screening. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Custodian

OPENING DATE: 1/11/21
CLOSING DATE: OPEN
HOURS: FULL TIME POSITION(S); MUST BE AVAILABLE TO WORK ALL SHIFTS, WEEKENDS AND HOLIDAYS.
WAGE: $10.75 / HOUR

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Dust, sweep, rake, vacuum, wash, strip, wax, polish, shampoo, buff, bonnet and extract areas, equipment and or furnishings.
  • Fill Product dispensers such as toilet paper, hand towels, soap, etc. Empty and reline trash receptacles.
  • Bale and dispose of cardboard.
  • Perform service calls.
  • Table and chair setup/ teardown.
  • Seasonal ice removal / snow shoveling/ salting necessary areas and surfaces.
  • Safely contain, clean, remove and dispose of bodily fluid spills and/or discharge.
  • Properly communicate safety concerns and or service needs to designated personnel.
  • All other duties as assigned by Manager and/or Supervisory Staff

MINIMUM QUALIFICATIONS:

 

 

Education: Must have High School Diploma or G.E.D. 
Experience: Previous custodial experience preferred
Knowledge: Must have a working knowledge of cleaning equipment and supplies
Skills and Abilities: Must be detail oriented. Must be flexible and willing to work any day any shift. Must be willing and able to exercise the principles and practices of excellent Customer Service.

 

TOOLS AND EQUIPMENT USED:

Commercial carpet/ floor scrubbers, extractors, buffers, vacuums, mops, buckets, wringers, dusters, brushes, gloves, safety glasses, aerosol cans, spray bottles. Basic carpentry and plumbing tools. Snowplowing equipment, man-lifts and ladders.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The essential duties of this position are capable of generating the following physical demands.

  • Stand for up to 7 hours of an 8-hour shift. Sit for up to 3 hours of an 8-hour shift.
  • Walk for up to 7 hours of an 8-hour shift.
  • Must be able to climb ladders and utilize man-lift equipment as needed.
  • Must be able to lift and carry up to 30 pounds frequently during an 8-hour shift.
  • Must be able to work with the follow cleaners on a daily basis: acid based, ammonia based, and chlorine based.
  • Must be able to wear rubber gloves during the cleaning of bathrooms and the clean up of bodily fluids.
  • Must be able to use both hands for repetitive motion for up to 7 hours of an 8-hour shift.
  • Must be able to frequently bend, squat, reach, twist, and rotate as needed with an 8-hour shift.

 

SELECTION GUIDELINES:

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of
a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

 

Entertainment Usher

OPENING DATE: 9/23/20
CLOSING DATE: OPEN
WAGE: $10.00
HOURS: PART-TIME POSITION(S); HOURS MAY VARY; SHOWS ARE MAINLY FRIDAY & SATURDAY EVENINGS ALONG WITH OTHER MANDATORY DAYS FOR EXAMPLE: NEW YEARS EVE, VALENTINES DAY, HUNTING SEASON AND OTHER SPECIAL EVENTS. YOU MAY ALSO BE UTILIZED IN THE RECEPTION AREA IN FRONT OF THE CONVENTION CENTER. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Take tickets from customers at showroom door while verifying the date and time coincide with the ticket.
  • Escort customers to the correct seat assignment.
  • Monitor incoming customers to ensure that they put drinks into plastic cups and are not bringing food into the showroom.
  • Answer questions customers may have about the concert or up coming events.
  • Report customer complaints or upset customer situations to supervisor or manager.
  • Assist in monitoring showroom during concerts; report any questionable behavior to supervisor, manager, or security staff.
  • Work reception window in convention center when scheduled.
  • All other duties as assigned by Department Manager.

MINIMUM QUALIFICATIONS:
Education: High School Diploma or G.E.D.
Experience: Minimum 1-year customer service experience.
Skills and Abilities: Must be able to work under pressure, think quickly and handle several projects at once. Must have good verbal communication skills

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand for 75-90 minutes during each event.
  • Walk for approximately 45 minutes per event.
  • Lift and carry 5-20 pounds frequently and up to 50 pounds occasionally with assistance during each event.
  • Must be able to bend, squat, kneel, reach, twist, and rotate as needed during each shift. 

SELECTION GUIDELINES:
Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required.  All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

 

Experienced Blackjack Dealers

OPENING DATE: 9/23/20
CLOSING DATE: OPEN
PART-TIME POSITIONS: MUST HAVE PREVIOUS BLACKJACK EXPERIENCE & SUCCESSFULLY PASS REQUIRED COURSE.
MUST COMPLETE ALL PRE-EMPLOYMENT ELIGIBILITY REQUIREMENTS PRIOR TO THE START OF CLASS.
WAGE: $ 9.45 DURING TRAINING PERIOD $ 5.40 / HOUR + TIPS UPON SUCCESSFUL COMPLETION OF CLASS

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide superior customer service to internal/external customers.
  • Ensure efficient operation of shift by performing the following:
    • Explain rules to players when opening tables, as required.
    • Maintain reasonable control of table by ensuring that no abusive language/ abusive action or excessive consumption of alcohol by any/all players.
  • Collect and pay all bets correctly.
  • Ensure that all bets conform to the prescribed table limit.
  • Properly maintain chip tray and mark tray according to proper denominations.
  • Sign all paperwork that pertains to the drop box of the gaming table, along with verifying for accuracy.
  • Ensure card members are rated.
  • Maintain integrity of the game at the highest possible level.
  • Report all errors directly to the Floor Supervisor.
  • Watch/report suspicious activities of all customers and/or co-workers.Follow all table procedures.
  • Attend all dealer meetings.
  • All other duties as assigned by Management.

DESIRED QUALIFICATIONS:
Education: High School Diploma or G.E.D.  Must successfully complete Blackjack Class.
Experience: Blackjack experience preferred.
Knowledge: Knowledge of gaming policies and procedures.
Skills and Abilities: Must be able to work in a fast paced environment and handle high stress situations as they present themselves. Proven customer service skills, excellent math skills, and strong organizational and interpersonal skills and flexible to work any day/any shift.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand for 45 minutes of every hour while at the blackjack table.
  • Sit 15-minutes every hour.
  • Use both right/left hands for repetitive motion, performing simple grasping, pushing and pulling for 45 minutes out of every hour.
  • Bend, squat, kneel, reach, twist, and rotate as needed during shift.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Environment on Gaming Floor can be very fast paced and highly stressful with extreme exposure to noise and cigarette smoke.

SELECTION GUIDELINES:
Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; Successful completion of Blackjack Class and job related tests.  All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Food & Beverage Cashier/Host/Busser

OPENING DATE:  1/14/21
CLOSING DATE: OPEN
HOURS: PART-TIME POSITIONS; AVAILABLE FOR ALL SHIFfS, WEEKENDS & HOLIDAYS.
MUST BE WILLING TO CROSS : T RAIN TO WORK IN ALL AREAS OF FOOD SERVICE
WAGE: DEPENDING ON OUTLET

ESSENTIAL DUITES AND RESPONSIBILITIES:

• Provide superior customer service to customers.
• Take and document reservations.
• Buss tables, accept and deliver food orders.
• Follow till procedures as established, paying close attention to all discounts, coupons, club redemptions, department charges, direct billing, credit cards and room charges.
• Stock inventory and perform general cleaning of dining area.
• Complete prep work as needed.
• Reconcile tills and complete reports accurately.
• Other related duties assigned or requested by Director, Manager, and Assistant Manager.

MINIMUM QUALIFICATIONS:

 

 

Education: High School Diploma or GED.
Experience: Previous restaurant and food handling experience is preferred. Previous experience operating a cash register, with basic cash handling skills, preferred and basic computer knowledge. On the job training is provided.
Knowledge, Skills & Abilities: Must be able to multi-task and react to changing priorities along with being organized. Must be a team player with good communication skills and have proven dependability and reliability. Must have the ability to maintain a professional, friendly and courteous demeanor. Must be flexible with days and hours available for work. Must be able to handle high stress situations and make quick decisions and sound judgment calls as they present themselves. Must maintain strict customers, co­ workers, and Company Confidentiality.

TOOLS AND EQUIPMENT USED:

Cash register, coffee maker, waffle cone maker, pop dispenser, liquor control system, cash validator, telephone/paging system and other equipment that is normally used in the day-to-day operation of a restaurant.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand/ Walk for 90% of a shift.
• Lift and carry up to 50 pounds repetitively during a shift without assistance.
• Must be able to use both right/left hands for repetitive motion.
• Must be able to bend, squat, kneel, reach, twist, and rotate repetitively during shift.
• Depending on daily activities, all requirements during a work shift may be higher or lower than what is listed above.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions. Must have ability to work in a confined work area. The working condition can become very warm and extremely busy. Must be able to tolerate constant interruptions, large crowds, excessive smoke and noise. Must be able to handle busy periods with multiple customers while staying calm and working efficiently. Must be able to work alone and unsupervised.

SELECTION GUIDELINES:

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Guest Services / Shuttle Driver

OPENING DATE: 9/23/20
CLOSING DATE: OPEN
HOURS: PART-TIME POSITION(S); HOURS OF OPERATION ARE 8AM-3AM; MUST BE AVAILABLE TO WORK ALL SHIFTS, WEEKENDS AND HOLIDAYS.
WAGE: $ 11.25 + TIPS

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Greet patrons and provide customer service.
  • Deliver and retrieve luggage to/from hotel rooms as requested by hotel staff or guests.
  • Follow policies and procedures in regard to patron’s coats and outerwear and perform coat check operations.
  • Deliver amenities to hotel rooms when requested by Supervisor.
  • Drive shuttle vans for pick up and drop off from RV park and at area participating motels. Provide other transportation services as directed.
  • Promote, keep up to date and maintain current knowledge on casino events.
  • Be knowledgeable of facility.
  • Perform duties in a professional manner at all times.
  • Report violations to Security when appropriate.
  • Check ID’s, issue wristbands to minors and ensure that alcohol does not leave the premises.
  • Assist with bus arrivals and departures.
  • All other duties as assigned by Management.

MINIMUM QUALIFICATIONS:

Education: High School Diploma or GED
Experience: Must possess and maintain a current/valid chauffeurs license. Must meet all insurance carrier requirements.
Knowledge: Must know rules of the highway and have knowledge of vehicular systems and be able to detect deficiencies for repair.
Skills and Abilities: Must present oneself in a professional, congenial and hospitable manner at all times and provide excellent customer service. Must be a team player and communicate in a relaxed and calm manner with all customers.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be able to drive 8-10 hour shift in sometimes hazardous weather and road conditions.
  • Must be able to stand for up to 7 hours of an 8 hour shift.
  • Must be able to bend, squat, reach, pull, push and lift up to 60 pounds occasionally.
  • Lift up to 30 pounds multiple times when on floor duty.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Must be physically able to work under pressure and deadlines in a smoke and noise filled environment.

SELECTION GUIDELINES:

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Hotel Lodging Associate (Part Time)

OPENING DATE: 9/23/20
CLOSING DATE: OPEN
HOURS: PART TIME POSITION(S); MUST BE AVAILABLE TO WORK ALL SHIFTS, WEEKENDS AND HOLIDAYS.
WAGE: $ 11.25 / HOUR

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Perform all necessary functions and data entry of new and/or modified reservation, registration and account ledger information on the various office system equipment and software programs used.
  • Reconcile posted account balances to charges and credits entered.
  • Print, file and disseminate all required reports for the appropriate designated areas.
  • Act as a liaison for guest inquiries.
  • Assume and provide positive support readily and enthusiastically, coordinate teamwork efforts within and across departments to fulfill company policy/procedure and mission statement goals.
  • Implement and utilize emergency procedures when necessary.
  • Provide mature, hospitable and quality work while in the performance of duties.
  • Perform switchboard operations when required and necessary.
  • Fill in when necessary to perform Night Auditor duties.
  • Perform other duties as assigned.MINIMUM QUALIFICATIONS:
    Education: High School Diploma or GED. Must have completed a minimum of 2 years of courses in computer applications. General accounting/bookkeeping practices preferred or 5 years work related experience.
    Experience: Minimum 5 years of work related computer/accounting experience in an office setting and have had experience in working with the public.
    Knowledge, Skills & Abilities: Proven knowledge of general office machines and a variety of basic to moderate computer software applications with general accounting practices desirable; Must have the ability and skills to problem-solve with sound and mature decisions while multitasking under a fast-paced environment. Must have the ability and skills to work under constant stress, time constraints and changes. Ability to work independently and actively participate as a team member. Must be able to communicate effectively and confidently with a diverse group of people and show initiative and responsibility. Must have the skills and ability to handle large sums of cash with integrity. Employee will be required to dress appropriately and be groomed professionally while on duty. Employee will be required to work rotating shift work including holidays, weekends and as needed on a call-in basis.TOOLS AND EQUIPMENT USED:
    General business machines in addition to credit card machines, electronic key card machines, point of sale systems and computer systems and applications.

    PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • In an 8-hour shift, this employee will have the following physical demands placed upon them:
  • Sit for 4 hours of an 8-hour shift.
  • Stand/walk up to 7 hours of an 8 hour shift.
  • Must be able to lift 25 pounds frequently and 50 pounds occasionally with assistance.
  • Push a loaded food cart or dish cart without assistance.
  • Must be able to bend, squat, kneel, reach, twist and rotate as needed.WORK ENVIRONMENT: 
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Repetitive hand movements with data entry work. Employee will be required to work sitting and standing with a computer monitor for long periods of time. Must be able to bend, twist, kneel, and lift up to 25 pounds occasionally. SELECTION GUIDELINES: Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required.  All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.
Lead Security Officer

 

OPENING DATE: 1/20/21
CLOSING DATE: OPEN
HOURS: FULL TIME POSITION(S) MUST BE AVAILABLE FOR ALL SHIFTS, WEEKENDS AND HOLIDAYS.
WAGE: BASED ON EXPERIENCE

ESSENTIAL DUTIES AND RESPONSIBILITES:

  • Provide supervision (guidance and direction) of security personnel in proper procedures of duties and training of security personnel assigned to their shift.
  • Overall security of patrons, employees and assets of the company.
  • Set an example in performance, dependability, customer service, and personal appearance for others to follow.
  • Complete weekly schedules, tardy/absenteeism forms and barrment forms as necessary.
  • Resolve subordinate problems/conflicts with counseling or disciplinary action.
  • Ensure that incident reports are completed properly and pertinent information is passed on.
  • Communicate with Managers, Supervisors, Surveillance, and Law enforcement agencies as needed.
  • Provide assistance/support to other departments as needed.
  • Provide emergency support for the following:
    • First response to medical incidents.
    • Evacuate/crowd control if necessary.
    • Bomb search if necessary.
  • Direct emergency situations when necessary.
  • Attend meetings with department manager and fellow supervisors to provide input and share information.
  • Perform security officer/dispatch as needed or requested.
  • Attend training as scheduled

MINIMUM QUALIFICATIONS:
Education: High School Diploma or GED.
Experience: Must have 1-year Security experience. Knowledge of Company policies and procedures, emergency procedures and Minimum Internal Control Standards (MICS)
Required Training: Must be certified in First Aid, CPR and AED. **All training is provided on site.
Skills and Abilities: Must possess leadership skills, effective communication skills both written and oral and be a team player. Must be able to speak clearly and have legible handwriting. Must be flexible with days and hours available for work. Must maintain strict confidentiality. Computer experience working with Microsoft Word and Excel preferred.

 

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Must be able to handle constant interruptions, be able to make quick decisions and make sound judgment calls. Must handle high stress situations as they present themselves. The noise level can be extremely high with excessive exposure to cigarette smoke.

SELECTION GUIDELINES:
Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Luggage Porter / Handler

OPENING DATE: 9/23/20
CLOSING DATE: OPEN
HOURS: PART-TIME POSITIONS; MUST BE AVAILABLE TO WORK ALL SHIFTS, HOLIDAYS AND WEEKENDS.
WAGE: $ 11.25 HOUR + TIPS

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Load / unload patron’s luggage, transport luggage as requested by Supervisor.
  • Perform in a professional manner at all times.
  • Other duties within the casino as assigned by Management.

DESIRED QUALIFICATIONS:
Education: High School Diploma or GED
Skills and Abilities:

  • Must have the ability to present oneself in a professional, congenial and hospitable manner at all times.
  • Must be a team player and communicate in a relaxed and calm manner with all customers.

 TOOLS AND EQUIPMENT USED:
Departmental radio equipment. Safety and precautionary equipment. Luggage cart operation. General office equipment and telephone systems.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Must be able to stand for up to 2 hour intervals.
  • Must be able to bend, squat, reach, pull, push and lift up to 75 pounds occasionally and up to 50 pounds on a regular basis.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Must be physically able to work under pressure and deadlines in a smoke and noise filled environment.

SELECTION GUIDELINES:
Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required.  All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Massage Therapist (Full Time)

OPENING DATE: 9/11/20
CLOSING DATE: OPEN
HOURS: FULL TIME POSITION(S); MUST BE FLEXIBLE AND AVAILABLE FOR ALL SHIFTS, HOLIDAYS AND WEEKENDS.
WAGE: BASED ON EXPERIENCE
SIGNING BONUS: $1,000.00**
                                       **$500 upon hire / $500 after six months of employment

Administer professional massage and body treatments to our guests. Must have a thorough knowledge of numerous massage modalities, posses a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings.  They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
  • Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
  • Effectively inform and educate our guests about specific wellness concerns.
  • Be flexible with your schedule, supporting the needs of the spa.
  • Properly care for equipment and use proper amounts of product to assist with cost controls.
  • Have complete knowledge and understanding of all services and products offered.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
  • Perform prep work, properly clean and restock room as required.Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
  • Promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
  • Handle guests’ questions and concerns professionally and courteously.
  • Provide accurate, appropriate and immediate responses to all requests by guests.
  • Possess the ability to work without direct supervision.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • Assist in all areas of spa operation as requested by management.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

MINIMUM QUALIFICATIONS:
Education: High School Diploma or GED. Current State of Michigan License and Certification
Experience: Spa/Salon experience or experience in related field required. Retail Sales experience preferred.
Skills and Abilities:

  • Must have proven customer service and communication skills.
  • Must be able to prioritize and handle several tasks at one time.
  • Must be organized and able to work under pressure.
  • Must maintain a neat, clean, and professional image.
  • Must be available and willing to work any hours/any days.

TOOLS AND EQUIPMENT USED:
Hot Stone warmer, Thermal Blanket

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand for up to 8 hours of an 8-hour shift.
  • Walk for up to 8 hours of an 8-hour shift.
  • Sit for up to 8 hours of an 8-hour shift.
  • Lift and carry up to 5-20 pounds frequently.
  • Must be able to bend, squat, kneel, reach, twist, and rotate as needed.
  • Ability to use both right/left hands for repetitive motion performing simple grasping, pushing, pulling, and fine manipulation.

SELECTION GUIDELINES:
Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, background investigation; job related tests may be required.  All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

Massage Therapist (Part Time)

OPENING DATE: 7/07//20
CLOSING DATE: OPEN
HOURS: PART TIME POSITION(S); MUST BE FLEXIBLE AND AVAILABLE FOR ALL SHIFTS, HOLIDAYS AND WEEKENDS.
WAGE: BASED ON EXPERIENCE
SIGNING BONUS: $500.00**
                                    **$250 upon hire / $250 after six months of employment

Administer professional massage and body treatments to our guests. Must have a thorough knowledge of numerous massage modalities, posses a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings.  They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
  • Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
  • Effectively inform and educate our guests about specific wellness concerns.
  • Be flexible with your schedule, supporting the needs of the spa.
  • Properly care for equipment and use proper amounts of product to assist with cost controls.
  • Have complete knowledge and understanding of all services and products offered.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
  • Perform prep work, properly clean and restock room as required.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
  • Promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
  • Handle guests’ questions and concerns professionally and courteously.
  • Provide accurate, appropriate and immediate responses to all requests by guests.
  • Possess the ability to work without direct supervision.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Regularly attend, participate in and support training and staff meetings for the spa.
  • Assist in all areas of spa operation as requested by management.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.

MINIMUM QUALIFICATIONS:
Education: High School Diploma or GED. Current State of Michigan License and Certification
Experience: Spa/Salon experience or experience in related field required.Retail Sales experience preferred.
Skills and Abilities:

  • Must have proven customer service and communication skills.
  • Must be able to prioritize and handle several tasks at one time.
  • Must be organized and able to work under pressure.
  • Must maintain a neat, clean, and professional image.
  • Must be available and willing to work any hours/any days.

TOOLS AND EQUIPMENT USED:
Hot Stone warmer, Thermal Blanket

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand for up to 8 hours of an 8-hour shift.
  • Walk for up to 8 hours of an 8-hour shift.
  • Sit for up to 8 hours of an 8-hour shift.
  • Lift and carry up to 5-20 pounds frequently.
  • Must be able to bend, squat, kneel, reach, twist, and rotate as needed.
  • Ability to use both right/left hands for repetitive motion performing simple grasping, pushing, pulling, and fine manipulation.

SELECTION GUIDELINES:
Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, background investigation; job related tests may be required.  All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

 

 

Retail Cashier

OPENING DATE: 9/23/20
CLOSING DATE: OPEN
WAGE: $ 11.00 / HOUR + TIPS
HOURS: PART-TIME POSITION(S) FOR APPROXIMATELY 24-28 HOURS A WEEK;  MUST BE AVAILABLE TO WORK ALL SHIFTS, WEEKENDS AND HOLIDAYS

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide superior customer service to our customers.
  • Accurate and timely registering of sales.
  • Complete cash register balance sheet.
  • Reconcile cash and cash items on hand to register totals.
  • Submit daily paperwork and cash drawer to security.
  • Restock inventory to shelves and displays for resale.
  • Perform physical inventory count according to prescribed policy.
  • Maintain appearance and cleanliness of retail area.
  • Complete payroll deduction forms for employees purchasing items from retail area.
  • Assist Retail Manager with inventory ordering.
  • Read communication log prior to the starting of each shift.
  • Complete closing duties checklist.
  • Prepare all pull-tab forms and pull-tab reconciliation sheets accurately and completely.
  • Handle all pull-tabs and forms in compliance with the Minimum Internal Control Standards. (MICS)
  • Request pull-tab inventory to sell throughout the shift.
  • Follow all company policies and procedures as assigned in the employee manual.
  • Maintain satisfactory qualifications for issuance of gaming license.

MINIMUM QUALIFICATIONS:
Education: High School Diploma or GED.
Experience: Must have previous retail experience, prior work experience showing punctuality, positive attendance record, and good work references.
Knowledge: Must have basic cash handling and computer knowledge.
Skills and Abilities: Ability to be flexible in the days and shifts available for work, ability to work in a team environment as well as unsupervised, must possess effective communications skills.

TOOLS AND EQUIPMENT USED:
Computer, printer, cash register, fax machine, adding machine, and telephone/paging system.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Stand for 2-3 hours of an 8-hour shift.
  • Walk less than 10% of an 8-hour shift.
  • Lift up to 15 pounds frequently and 30 pounds occasionally during an 8-hour shift.
  • Must be able to bend, squat, kneel, reach, twist, and rotate as needed during shift.
  • Depending on daily activities, all requirements during a shift may be higher or lower than listed above.

SELECTION GUIDELINES:
Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required.  All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

 

Server

 

OPENING DATE: 1/14/21
CLOSING DATE: OPEN
HOURS: PART-TIME POSITION(S); MUST BE AVAILABLE TO WORK ALL SHIFTS, WEEKENDS & HOLIDAYS.
WAGE: $5.15 I HOUR+ TIPS

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide excellent customer service at all times.
• Adhere to serving etiquette as shown in 4 star training program.
• Maintain a clean work area at all times and assist other team members in their sections as needed.
• Always adhere to all company policies, procedures and licensing laws.
• Check customers identification to ensure that they meet minimum age requirements for consumption of alcoholic beverage.
• Know how to process/handle all discounts/coupons, club redemptions, comps, department charges, direct billing, credit cards and room charges.
• Carry out instructions given by the Shift Supervisor or Management Team.

PERIPHERAL DUTIES:

• Work to anticipate guest needs and exceed customer expectations.
• Keep up to date with current promotions and new products.
• Participate and contribute at team meetings.
• Assist with convention center activities upon request.
• Maintain personal knowledge by completing in-house training and workbooks.
• Other duties assigned by: Food & Beverage Director, Food & Beverage Managers and Shift Supervisors.

MINIMUM QUALIFICATIONS:

Education: High School Diploma or GED.
Experience: Server experience preferred, but on the job training will be provided.
Knowledge: Knowledge and understanding of Company policies and procedures after completion of orientation. Knowledge and understanding of departmental policies and procedures upon completion of 90-day probationary period.
Skills & Abilities: Must have good interpersonal and communication skills along with being able to multi-task. Must be flexible with days and hours available for work. Must be able to make quick decisions and sound judgment calls. Must maintain strict customers, co-workers and company confidentiality.

TOOLS AND EQUIPMENT USED:

Cash register, POS System, I.D. scanner/validator, currency scanner, specialty drink machines, beer taps, glass washers, coffee machines, soda dispenser, and telephone/paging system.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand/walk for 90% of a 6 or 8 hour shift. (Depending on day/night shift)
• Lift and carry up to 35 pounds repetitively during shift without assistance
• Must be able to use both righVleft hands for repetitive motion
• Must be able to push a fully loaded bus cart weighing up to 50 pounds without assistance
• Must be able to bend, squat, kneel, reach, twist, and rotate as needed during shift
• Depending on daily activities, all requirements during a shift may vary from what is listed above

SELECTION GUIDELINES:

Completed employment application and/or In-house Transfer Form and resume, if desired, rating of education and experience; oral interview, reference check, FBI background investigation; job related tests may be required. All employment offers are contingent upon successful completion of a post offer drug test. Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

How To Apply

To apply for any of the positions listed above, please complete an application for employment and return it to the Human Resources Office located inside the Island Resort & Casino. Entrance is located to the right of the Bingo Hall.

Applications can also be mailed to:

Island Resort & Casino
Attn: Human Resources
W 399 Hwy 2 & 41
PO Box 351
Harris, MI 49845

Employment selection will be made in accordance with the Hannahville Indian Community’s Tribal Employment Rights Ordinance (TERO) Title IV Chapter 3.

To fill out an Application for Employment, download it to your computer. Open the file in Adobe Reader and click on “Fill & Sign” to complete.

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